charbel el haddad, Exams supervisor

charbel el haddad

Exams supervisor

British council - lebanon

Lieu
Liban - Beyrouth
Éducation
Baccalauréat, Hotel management
Expérience
24 years, 4 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :24 years, 4 Mois

Exams supervisor à British council - lebanon
  • Liban - Beyrouth
  • Je travaille ici depuis août 2014

• Transports highly confidential test materials from one location to another.
• Oversees the work of Examination Proctors during the administration of examinations.
• Reads standard instructions to candidates.
• Monitors test rooms during the administration of examinations.

Restaurant Floor Manager à Timo Italian
  • Liban - Beyrouth
  • décembre 2022 à novembre 2023

• Manage and oversee the entire restaurant operations and ensure food delivery of superior guests.
• Organize private events for the restaurant when necessary.
• Plan new and updated existing menus and providing best guest service.
• Reporting to the restaurant owner and coordinating with him regarding all operations.
• Respond efficiently to guest questions and complaints in a respectful manner.
• Implement all weekly and monthly inventory supply count and audit + schedule work shifts for staff.
Conduct training sessions for employees and introduce them to new working methods.

Restaurant Floor Manager à Mindset
  • Liban - Beyrouth
  • juin 2021 à octobre 2022

• Manage and oversee the entire restaurant operations and ensure food delivery of superior guests.
• Organize private events for the restaurant when necessary.
• Plan new and updated existing menus and providing best guest service.
• Reporting to the restaurant owner and coordinating with him regarding all operations.
• Respond efficiently to guest questions and complaints in a respectful manner.
• Implement all weekly and monthly inventory supply count and audit + schedule work shifts for staff.
Conduct training sessions for employees and introduce them to new working methods.

Executive Chef à FAZE II
  • Liban - Beyrouth
  • janvier 2019 à janvier 2020

Ensuring promptness, freshness, and quality of dishes.
• Implementing hygiene policies and examining equipment for cleanliness.
• Designing new recipes, planning menus, and selecting plate presentations.
• Reviewing staffing levels to meet service, operational, and financial objectives.
• Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase
orders.
• Setting and monitoring performance standards for staff.
• Obtaining feedback on food and service quality, and handling customer problems and complaints.

Assistant Chef à Amelia Beiru
  • Liban
  • janvier 2018 à janvier 2019

Work with the Chef to coordinate and carry out the preparation of all meals (i.e., breakfast, lunch, and
dinner - including appetizers desserts and occasional hot snacks.)
• Apply morning preparation of breakfast pastries such as coffee cakes or muffins, but such assignments
vary, and are entirely at the Chef's discretion.
• Help the Chef prepare meals using a variety of normal kitchen tools, as well as galley appliances such as
food processors, mixers, blenders, ovens, ranges and grills.
• Support plate meals for guests and, on occasion, help arrange sack lunches for guests planning extended
outings.
• Regularly clean and sanitize galley walls, range hood, overheads, cabinet faces, reefer
and freezer interiors, and cabinet interiors.

Restaurant Manager à Sky Cafe
  • Liban
  • janvier 2012 à janvier 2017

Manage and oversee the entire restaurant operations and ensure food delivery of superior guests.
• Organize private events for the restaurant when necessary.
• Plan new and update existing menus and providing best guest service.
• Reporting to the restaurant owner and coordinating with him regarding all operations.
• Respond efficiently to guest questions and complaints in a respectful manner.
• Implement all weekly and monthly inventory supply count and audit + schedule work shifts for staff.
• Conduct training sessions for employees and introduce them to new working methods.

Floor Manager à Fame Resto - Club
  • Liban
  • janvier 2011 à janvier 2012
Restaurant Supervisor à Bice Italian Restauran
  • Liban
  • janvier 2010 à janvier 2011
Branch Manager à Nando’s
  • Liban
  • janvier 2007 à janvier 2010
Assistant Branch Manager à Ichiban
  • Liban
  • janvier 2006 à janvier 2007
Assistant Manager à Le Grey Restauran
  • Liban
  • janvier 2005 à janvier 2006
Floor Manager à Idarat, Byblos Bank
  • Liban
  • janvier 2000 à janvier 2005

Éducation

Baccalauréat, Hotel management
  • à Francel
  • janvier 1996

Etudes secondaires ou équivalent, Hotel management
  • à Ecole Hotelier - Hospitality Institute
  • janvier 1994

Specialties & Skills

Guest Satisfaction
Feedback
Operation
Supplies
Schedules
INVENTORY MANAGEMENT
REPORTS
STAFFING
CRITICAL THINKING
CUSTOMER SERVICE
EMPLOYEE RELATIONS
LEADERSHIP
PRESENTATION SKILLS
PROCESSORS

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Child Protection / First Aid / Fire Marshall / Document Fraud Detection (Formation)
Institut de formation:
British council
Date de la formation:
October 2021
Durée:
20 heures

Loisirs

  • Cooking