Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Charbel Hobeika , Restaurant Floor Supervisor

Charbel Hobeika

Restaurant Floor Supervisor·Azure beach club

United Arab Emirates

Diploma, Hospitality Luxury Brand Management

Work experience

Total years of experience: 9 years, 5 months

Restaurant Floor Supervisor

June 2023 - Present

Azure beach club

Dubai, United Arab Emirates

June 2023 - Present

- Must have good knowledge of table manners and customer service.
-Know upscaling to increase sales of restaurants.
-Deep knowledge of the ordering system and ability to execute standard practices to provide customers with a great experience in the venue.
-Develop and maintain good working relationships with the customers.
-Maintain positive relationships with employees and vendors.
-Coordinating with the floor manager and Quality and Safety control department regarding training needs analysis.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Virtual Assisstant (Remote)

January 2024 - January 2026

BuBleik SAL,

Beirut, Lebanon •Remote

January 2024 - January 2026

Managing emails and calendars.
Scheduling meetings and appointments.
Organizing files and documents.
Preparing reports and presentations.
Data entry and database management.
Customer support responding to customer inquiries.
Handling chat, email, or phone support.
Following up with clients.
Resolving basic issues or escalating concerns.
Company industry:
Virtual Assistant Services

Assistant Restaurant Manager

February 2021 - May 2023

Abd el wahab the fisherman

Dubai, United Arab Emirates

February 2021 - May 2023

-Communicate with the staff on pertinent information such as menu changes, equipment issues, reservations and guests special needs.
-Learn and utilize the current Point of Sales system
-Follow proper cash handling protocol
-Communicate with all guests with a clear and kind tone and make every effort to resolve conflict to ensure the guests highest satisfaction.
-Communicate and move throughout the restaurant and kitchen areas to visually monitor and take actions to ensure food quality and service
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Telesales agent

January 2021 - January 2022

Rainbow properties,

Dubai, United Arab Emirates

January 2021 - January 2022

Contact potential or existing customers to inform
them about a product or service using scripts.
Keep records ofcalls and sales and note useful
information.
Answer questions about products orthe company.
Ask questions to understand customer requirements
and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the
database.
Take and process orders in an accurate manner.
Handle grievances to preserve the companys
reputation.
Company industry:
Real Estate

Head Waiter

February 2020 - January 2021

Em sherif café

Dubai, United Arab Emirates

February 2020 - January 2021

-Set up tables: presentation plate, napkin, cutlery,
water glass, wine glass according to establishment processes
-Set up the desserts
-Greet the customer according to the reception
process of the establishment
-Advise the client in his choices
-Promote the products / dishes offered by the
restaurant to customers
-Ask the kitchen about any product shortages
To take orders.
-Ensure the transmission of orders at the bar and in the kitchen.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Head Waiter

April 2017 - January 2020

Al mandaloun group

Dbayeh, Lebanon

April 2017 - January 2020

-Inform guests about the day’s specials.
-Staying attentive to the needs of guests in the dining area.
-Deliver food and drink items to tables in the correct order and to the appropriate customer.
-Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Sales Representative

January 2017 - October 2018

Electronic department Spinneys,

Beirut, Lebanon

January 2017 - October 2018

Built relationships with clients to maintain sales goals
and create new opportunities.
Understanding customer needs and enabling the
fulfillment of an exceptional experience for the
customer. Ensure customer concerns are addressed promptly and
professionally and escalated in a timely manner to the
Store Manager when necessary.
Keep the customer in mind through all interactions.
Support internal teams as and when required .
Company industry:
Retail & Wholesale

Head Waiter

February 2017 - April 2017

7management

Dbayeh, Lebanon

February 2017 - April 2017

-Ensure that all crockery, cutlery and any other objects and equipment needed for service are prepared and available.
-Ensure that the Lounge area is clean and presentable throughout the opening time
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

coursesra

August 2024

August 2024

Diploma, Hospitality Luxury Brand Management

United Arab Emirates

WSET

May 2024

May 2024

Diploma, Level 1 award in wine

United Arab Emirates

International english test

January 2024

January 2024

Diploma, English

United Arab Emirates

GPA (percentage): 85%

GPA (percentage): 85%

View attachment

AUL

January 2020

January 2020

Bachelor's degree, Business Administration

Lebanon

Official institute of Hotel Managemen

August 2019

August 2019

Bachelor's degree, Technical specialist degree in Hotel Management,

Lebanon

Skills

Public Relations
Expert
Public Relations
Expert
Problem Solving
Expert
Problem Solving
Expert
Patience
Expert
Patience
Expert
Time management skills
Expert
Time management skills
Expert
Leadership
Expert
Leadership
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
RESERVATIONS
Expert
RESERVATIONS
Expert
FORTH (PROGRAMMING LANGUAGE)
Expert
FORTH (PROGRAMMING LANGUAGE)
Expert
CLEANLINESS
Expert
CLEANLINESS
Expert
CLOSING (SALES)
Expert
CLOSING (SALES)
Expert
HOSPITALITY
Expert
HOSPITALITY
Expert
NEGATIVE FEEDBACK
Expert
NEGATIVE FEEDBACK
Expert
REGISTRATION EVALUATION AUTHORISATION AND RESTRICTION OF CHEMICALS (REACH) REGULATIONS
Expert
REGISTRATION EVALUATION AUTHORISATION AND RESTRICTION OF CHEMICALS (REACH) REGULATIONS
Expert
SALES
Expert
SALES
Expert
SELF-CONTROL
Expert
SELF-CONTROL
Expert
COLLECTIONS
Expert
COLLECTIONS
Expert
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CALENDAR MANAGEMENT
Intermediate
CALENDAR MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
SALES
Intermediate
SALES
Intermediate

Social profiles

Languages

Arabic

Expert

Russian

Intermediate

French

Expert

English

Expert

Spanish

Beginner

Training and Certifications

Certifications
Hospitality Luxury Brand Management
Aug 2024
wset level 1 wine award
May 2024
Basic food safety
Feb 2023
Show credentials
English test
Jan 2024
Show credentials
Training
how champagne is Made
pocket trainer
Mar 2024
Handling customer complaints
Pocket Trainer
Nov 2023
Show credentials
Food allergen awareness for restaurants
Pocket Trainer
Nov 2023
Show credentials
Fire safety for Restaurants
Pocket Trainer
Oct 2023
Show credentials
Conducting performance appraisal
Pocket trainer
Oct 2023
Show credentials
Colour- coded chopping boards
Pocket Trainer
Nov 2023
Show credentials
Basic food safety
Pocket Trainer
Oct 2023
Show credentials
COSHH for restaurants
Pocket Trainer
Oct 2023
Show credentials
Mental health for restaurants employees
Pocket trainer
Oct 2023
Show credentials

Hobbies and interests

Foreign Language Learning

Russian ( Intermediate) Spanish ( Intermediate) Turkish ( Beginner)