Charbel El Kabbouchi

• Responsible for technical support hardware and software.
• Assisting local and remote staff with technical problems including desktop/laptop/server software hardware and network issues.
• Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.
• Database backup and maintenance (Veeam Server, Synology Rack station, OneDrive Backup, SQL Server Backup).
• Configure GrandStream UCM PBX (UCM6202, UCM6304) and IP Phones.
• Windows Server 2016 R2 and 2019 configuration.
 Domain Controllers, Group Policy’s, and Active directory.
 Windows Update Server, Antivirus Server, Terminal Server.
• Kaspersky Antivirus Endpoint protection server integrated with domain controllers for system security, users, and servers.
• GFI Agent backup network and web filtering for end user’s protections.
• Linux server for monitoring all branches, traffic through internet and intranet, bandwidth consumption and reachability (Zabbix Ubuntu Server).
• Microsoft Office 365, SharePoint, Flow, Exchange, Teams, OneDrive, Security Compliance (Policy’s and Rules).
• VMware ESXI with VCenter V7 Handling 13 servers.
• Configure and Install HP Server ProLiant DL380 Gen10
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Troubleshooting system and network problem and diagnosing and solving hardware/software faults.
• Repairing equipment and replacing parts as required.
• Dealing with user’s accounts and profiles.
• Configure and install Firewall devices (Fortigate60E, FortiGate 101E, Fortigate81F)
 Firewall profiles | Web-filtering | Application-control | Antivirus
 Anti-Spam | IPDOS Policy’s | VPN restriction | Geographical restriction
 DHCP, Nating and external access
• Dealing with VPN IPsec through FortiGate
• Configure and install a VPN Server from Scratch Zentyal using OpenVPN.
• Follow diagrams of written instructions to repair a fault or setup a system.
• Hikvision IP Cameras install, configure and repair.
• Aruba HP Wi-Fi access points controller
• Developing a Purchase Request system with Laravel and VueJS as backend.
• Handling technical support for ERP system.

• Develop three HTML websites with CMS (Content Management Service).
1. Magento E-commerce Website for Ayoub Group: http://ayoub-group.com
2. Html5/css3 Website for Hotel Kadri: http://grandkadrihotel.com
3. Html5/css3 Website for Heartbeat Parade: http://hbparade.com
• Two Template Ready to use at any e-commerce company (Frontend and backend).
• Develop an Android/IOS application for hbparade using flutter.
• Develop an Android application for Abs Workout using the android studio.

• Responsible for technical support hardware and software.
• Assisting local and remote staff with technical problems including desktop\laptop\server software hardware and network issues.
• Handling a large volume of inbound calls and inquiries.
• Working within a TCP/IP network environment, including DHCP, DNS, and Ethernet.
• Database backup and maintenance.
• Cisco Router & Switching Configuration.
• IPPhone and Printers and Cabling.
• Windows Server 2008 R2 and 2012 R2 configuration.
• Domain Controllers, Updates Services, Group policies, and end users Problems.
• Symantec Antivirus Endpoint protection server integrated with domain controllers for system security, users and servers.
• GFI Agent backup network and web filtering for end user’s protections.
• Linux server for monitoring all branches, traffic through internet and intranet, bandwidth consumption and reachability (Zabbix Ubuntu Server).
• IT Helpdesk software configuration (Ubuntu Server).
• Office 365, SharePoint, Flow, Exchange, Teams, OneDrive.
• VMware Sphere Client and server.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Troubleshooting system and network problem and diagnosing and solving hardware/software faults.
• Repairing equipment and replacing parts as required.
• Dealing with user’s accounts and profiles.
• Managing sticks of equipment, consumables and other supplies.
• Follow diagrams of written instructions to repair a fault or setup a system.
• IP Cameras install, configure and repair.

Web developer :
• Create an e-commerce website based on magento
1.9 for 6 days per week, 9 hours per day.
• Develop Front-end and back-end website with
Magento e-commerce platform based on Css,
html, Php and js.
• Develop an android application, using android
studio, in order to get feedback from agent. In this
part I have a good experience in sql, php, android
and JSON to retrieve data from website into an
application.

• Responsible for technical support hardware and
software.
• Maintenance on website.
• Develop an android Application for Radio live
streaming with push notification on android
studio.

• Responsible for technical support hardware and software.
• Database backup and maintenance.
• Router & Switching Configuration.
• Windows Server 2003 configuration.