Project Manager and Group Key Contact for Airtel Africa and Zain group
JINNY Software LTD
Total years of experience :19 years, 4 Months
• Setting budgets and agreeing project time scales and deadlines with clients.
• Holding weekly internal and external meetings on progress.
• Single point of contact for all communications between the customers and Jinny.
• Managing staff to ensure that all milestones are achieved within the agreed timeframes.
• Ensuring effective quality control processes are in place to monitor deliverables produced.
• Maintaining client relationships.
• Responsible for identifying, analyzing, measuring and managing project risks.
• Ensuring that projects conform to PMP methodology and required standards.
• Conducting regular impact analysis in order to assess the consequences of the project deliverables on other sections of the business.
• Keeping accurate administrative records of expenditure, accounting, costing and billing.
• Assisting the technical team in their design and development tasks.
• Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources.
• Managed RFPs, end-to-end projects and change requests for:
- Airtel Tanzania; Airtel Nigeria, Airtel Burkina Faso, Airtel Gabon, Airtel Ghana, Airtel Niger, Airtel Malawi, Airtel DRC, Airtel Kenya and Airtel Zambia.
- Cyta Cyprus, Glo Nigeria, Safaricom Kenya, Syriatel Syria, Vodacom Tanzania, Wataniya Kuwait, Wataniya Algeria, Zain Sudan, MTN Ivory Coast, Zain Bahrain, Touch Lebanon, MTC Namibia, Mascom Botswana, Mobinil Egypt, IP Infotech Seychelles, Unotelos Nigeria, Ethio Telecom and Tigo Senegal.
• Review and agree project program, cost assessments and monthly valuations.
• In charge of the project budget for materials and maintaining accurate billing records.
• Ensuring that all quality control, environmental and health and safety requirements are met.
• Analyzed any construction project profitability, revenue, margins, bill rates and utilization.
• Providing independent professional advice and guidance to senior manager and third parties.
• Planning site activities in detail, setting targets and accurately forecasting completion dates.
• Accurately estimate material, construction and labor costs as well as project timescales.
• Evaluated training requirements for each division, consulting with department managers and external resources.
• Designed training programs and professional development courses to facilitate meeting organizational goals and individual professional needs.
• Estimated costs of training operations and subsequently managed them in accordance with the budget to ensure maximum return on investments.
• Determined potential of training program for future needs of organization.
• Designed appraisal programs and training materials.
• Researched new and latest techniques for possible inclusion into existing training process.
• Assessed needs of training through basis job analysis, appraisal schemes.
• Accordingly prepared training calendar on monthly and yearly.
• Prepared content of training with different department heads to cover all aspects needed during training.
• Assessed individual as well as and the overall training program.
• Managed ongoing development process for the staff after their appraisal process.
• Devised a training strategy for the organization
• Prepared reports of the program and submitting to top management and making sure that the implementation of the concepts taught are made in the organization.
• Delivered training courses in Europe, Asia, Africa, South America and the Middle East.
• Delivered world class training, which includes demos and presentations and provides technical information as well as up to date industry specific knowledge pertinent to customers & staff.
• Developed training programs to support new product launches or product updates, for both existing and new sales channels as well as internal staff.
• Maintained an up-to-date knowledge of the companies control solutions.
• Managed the logistics of the program and monitor KPIs including customer satisfaction.
• Delivered training courses in Europe, Asia, Africa, South America and the Middle East.