Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Abdulkhaleq Abdulrahman Alghamdi, HR Senior ‎Director ‎

Abdulkhaleq Abdulrahman Alghamdi

HR Senior ‎Director ‎·CCC ‎by ‎stc

Saudi Arabia

Bachelor's degree, Bachelor of Science in Management (Political Science)

Work experience

Total years of experience: 23 years, 11 months

HR Senior ‎Director ‎

March 2016 - Present

CCC ‎by ‎stc

Riyadh, Saudi Arabia

March 2016 - Present

-Participation develops organization strategies by identifying and researching human resources issues. Through working closely with Management & Employees.
- Participation the responsible with HR AVP for all HR functions, including: Strategic planning, organizational development.
- Talent Management, Personal Services & HR Operations.
- HR Payroll & Payment Management.
- MIS & Data Management
- Provides HR Policy guidance and interpretation.
- Ensuring that the business is legally compliant in all its.
- Advise managers on organizational policy matters & recommend needed changes.
- Ensuring that the company’s internal HR policies keep pace with the changing legislative landscape.
- Created new compensation structure that improved employee morale and boosted performance.
- Ability to communicate clearly at all levels within a multi-cultural environment.
- In charge of all HR operation processes & activities.
- Managing an effective employee performance review system.
- Managing a team of over 14 HR staff. Providing services to around 1000 employees.
- Executing company-wide HR initiatives.
- Updating current and designing new recruiting procedures.
- Operationalizing, integrating and delivering HR processes, projects, and change.
- In charge of all recruitment, selection and induction activity for both permanent and temporary staff.
- New hires Training & HR Orientation
- Implementing talent acquisition strategies.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Human Resources and Recruitment

HR Assistant Manager

April 2013 - March 2016

Contact Center Co.

Jeddah, Saudi Arabia

April 2013 - March 2016

- Participation the responsible with HR manger for all HR functions, including: Strategic planning, organizational development.
- Responsible for Talent acquisition& staffing, training, benefits administration, Employee Relations, Management Development, and Performance Management.
- Member of Investigation Committee.
- Advise leadership team on all HR issues.
- Lead HR Teams in west & south region (HRIS Team, recruitment Team, Personal Service Team, Payroll Team).
- Identified and designed a strong leadership training program to develop and enhance the management skills of group leads and supervisors.
- Developed databases to track safety data, employee reviews, counseling’s and applicants.
- Ensure compliance with the rules of the Labor Saudi Ministry.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Human Resources and Recruitment

HR Specialist

March 2011 - March 2013

Contact Center Co.

Jeddah, Saudi Arabia

March 2011 - March 2013

- Maintains personnel files in compliance with applicable legal requirements.
- Keeps employee records up-to-date by processing employee status changes in timely fashion.
- Maintains listing of approved foundation positions along with assigned salary grade levels.
- Processes personnel action forms and ensures proper approvals; disseminates approved forms.
- Maintains budget spreadsheet that includes salaries, payroll taxes and fringe allowances.
- Prepares paperwork required to place employees on payroll and establishes personnel file.
- Assists in hiring process by coordinating job posting on the website, reviewing resumes, and performing telephone interviews and reference checks.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Human Resources and Recruitment

customer service Team Leader

July 2002 - February 2011

STC

Jeddah, Saudi Arabia

July 2002 - February 2011

- Managed a high-volume workload within a deadline-driven environment. Resolved an average of 2000 Calls in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).
- Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.
- Lead Customer Service team of 12.
- Participation the responsible with Director of Customer Services improve the customer experience.
- Participation the responsible with Director of Customer Services improve Internal work environment

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

KING ABDULAZIZ UNIVERSITY

June 2006

June 2006

Bachelor's degree, Bachelor of Science in Management (Political Science)

Saudi Arabia

GPA (point): 3.13 out of 5

GPA (point): 3.13 out of 5

Skills

Decision Making Skills
Expert
Decision Making Skills
Expert
Leadership Capabilities
Expert
Leadership Capabilities
Expert
Working Under Pressure
Expert
Working Under Pressure
Expert
Oracle HR
Expert
Oracle HR
Expert
Project Server
Expert
Project Server
Expert
HR functions
Expert
HR functions
Expert
HR MIS
Expert
HR MIS
Expert
Decision Making
Expert
Decision Making
Expert
Working under pressure
Expert
Working under pressure
Expert
Conflict and Grievance Management
Expert
Conflict and Grievance Management
Expert
Problems Solving
Expert
Problems Solving
Expert
Leadership skills
Expert
Leadership skills
Expert
Manage discussions
Expert
Manage discussions
Expert
Manage meetings
Expert
Manage meetings
Expert
MS Office Suite and Internet.
Expert
MS Office Suite and Internet.
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Human Resources Management
Expert
Human Resources Management
Expert
Employee relations
Expert
Employee relations
Expert
Performance Management
Expert
Performance Management
Expert
Talent Management
Expert
Talent Management
Expert
Project Management
Expert
Project Management
Expert
Planning & Recruitment
Expert
Planning & Recruitment
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Team Building
Expert
Team Building
Expert
Effective communication
Expert
Effective communication
Expert
Making Important Decisions
Expert
Making Important Decisions
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
Leadership Capabilities
Expert
Leadership Capabilities
Expert
Working Under Pressure
Expert
Working Under Pressure
Expert
Oracle HR
Expert
Oracle HR
Expert
Project Server
Expert
Project Server
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Expert

Training and Certifications

Certifications
DHRM
MHR
IPHR
DUR ALRWOA
Jan 2013 - Jan 2013

Training
SHRM-SCP
Morgan International
Feb 2018

Hobbies

  • Reading
  • Walking