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Charis May Egaran, Sales Coordinator/Researcher

Charis May Egaran

Sales Coordinator/Researcher·VIA MEDICA INTERNATIONAL HEALTHCARE LLC

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 12 years, 11 months

Sales Coordinator/Researcher

August 2023 - Present

VIA MEDICA INTERNATIONAL HEALTHCARE LLC

Dubai, United Arab Emirates

August 2023 - Present

• Maintain accurate records of sales activities, including client interactions and follow-ups.
• Proficient in responding to RFQs and crafting compelling proposals tailored to client proposals.
• Followed up on sales quotes and potential leads within target timeframes.
• Proficiently handle Pre-Qualification Questionnaires (PQQs) to ensure compliance with tender requirements.
• Coordinate with internal stakeholders to gather necessary information and documentation for PQQ submissions.
• Conduct thorough market research and analysis to identify potential sales opportunities, market trends, competitor activities, and customer preferences. Utilize various research methods, including online databases, industry reports, and customer surveys, to gather actionable insights.
• Collaborate with sales and marketing teams to generate qualified leads through targeted prospecting efforts, including cold calling, email campaigns, and networking initiatives. Identify key decision-makers and influencers within target accounts to initiate meaningful engagements.
• Provide comprehensive support to sales teams by preparing sales collateral, presentations, and proposals tailored to specific client needs. Coordinate with internal departments, such as marketing and product development, to ensure alignment of sales efforts with overall business objectives.

Company industry:
Other Healthcare Services

Executive Secretary to the Chief Communications Officer & Chief Commercial Officer

October 2022 - August 2023

VIA MEDICA INTERNATIONAL HEALTHCARE LLC

Dubai, United Arab Emirates

October 2022 - August 2023

Duties and Responsibilities:
• Serve as the primary point of contact for internal and external stakeholders, screening and prioritizing communications as appropriate.
• Provide general administrative assistance to executives, including document preparation, photocopying, faxing, and mail handling.
• Coordinate travel itineraries and accommodations for executives, optimizing cost-effectiveness and travel efficiency.
• Prepare travel documents, expense reports, and visa applications, ensuring compliance with company policies and regulations. Arranges travel and accommodations for executives.
• Assist HR for the new joiner under Executives department.

Company industry:
Other Healthcare Services

Receptionist/Admin Assistant/Data Entry Encoder

December 2021 - October 2022

VIA MEDICA INTERNATIONAL HEALTHCARE LLC

Dubai, United Arab Emirates

December 2021 - October 2022

Duties and Responsibilities:
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Coordinate repairs to office equipment.
• Encoding staff and vehicle timesheet to SAP System
• Submit and reconcile expense reports.
• Collecting site monthly timesheet for invoicing
• Handling Petty Cash for office and Fleet
• Preparing MRF and Encoding Purchase Request for International, Industrial Medicine and Office department in SAP System.
• Receiving and sending reports to Finance for COVID-19 cash and credit card transactions.

Company industry:
Other Healthcare Services

KG Assistant Teacher

January 2020 - August 2021

(Al Lisali School) Al Sahraa Recruitment Services

Dubai, United Arab Emirates

January 2020 - August 2021

Company industry:
Higher Education

Kg Assistant Teacher

January 2020 - January 2021

Al lisaili school (Al Sahara Recruitment Llc

Dubai, United Arab Emirates

January 2020 - January 2021

Prepare Daily Activities
To help the teacher with each day’s tasks and activities, such as setting up games, gathering supplies for craft sessions, and assisting with the preparation and facilitation of field trips.

Assess Student Needs

To assess each child’s emotional and developmental needs by evaluating their progress and speaking to parents at parent-teacher conferences so that they can give students tasks that suit their requirements.

Maintain a Clean Classroom

maintaining an organized and clean classroom to assist the teacher with their duties and ensure that children are learning in a safe and hygienic environment.

Supervise Children and Enforce School Policies

monitor students at all times to ensure their safety and make sure that school policies are enforced throughout the day.

Assist Students with Daily Task
To help children with their basic needs, such as helping them with eating or drinking, maintaining nap schedules, putting on their coats, and helping them with toileting.

Company industry:
Preschool, Nursery, & Daycare
Job role:
Teaching and Academics

receptionist admin staff

August 2018 - September 2019

NOBLE VETERINARY CLINIC

Dubai, United Arab Emirates

August 2018 - September 2019

• Provide customer service such as greet customers, answer questions, process incoming patients, and handle payments.
• Registering pets in Dubai Municipality system.
• Entering invoices with online Quickbooks.
• Answer phone calls, which may involve answering questions and screening and scheduling appointments.
• Handle incoming and outgoing email.
• Update and file patient charts. Enter data into a computerized billing program.
• Retrieve prescriptions.
• Assist with pet supply purchases such as pet food, supplements, and grooming items.
• Maintain the cleanliness of the waiting room.

Company industry:
Veterinary Hospital & Clinic
Job role:
Administration

Receptionist /Administration

August 2018 - September 2019

Noble Veterinary Clinic

Dubai, United Arab Emirates

August 2018 - September 2019

Company industry:
Other Healthcare Services

Remittance Clerk

March 2016 - March 2018

Gulf Express Exchange

Dubai, United Arab Emirates

March 2016 - March 2018

• Responsible for processing customer payments and exceptions in a timely and accurate manner to customer accounts
• Process remittance ( e.g. moneygram, home remittance, commercial TT)
• Prepares customer payments for processing
• Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records
• May also check the accuracy of figures, calculations, and posting pertaining to business transactions recorded by other workers
• Receive checks payments for deposit and verify the amounts
• Sending daily and monthly Central Bank Report
• Answering phone calls and email inquiries
• Filing the transaction daily for audit purposes
• Providing good customer service to clients

Company industry:
Financial Services
Job role:
Banking

Remittance Processing Clerk

January 2016 - March 2018

Gulf Express Exchange Deir

Dubai, United Arab Emirates

January 2016 - March 2018

Company industry:
Financial Services

Assistant II

October 2013 - October 2015

BCRA II) PJ Lhuillier Corporation

Batangas, Philippines

October 2013 - October 2015

• Responsible to provide a variety of administrative and sales support activities to our team of consultants and clients in order to develop, build, maintain, attract, and expand relationships
• Provide friendly, professional service in an efficient, financially responsible manner
• Ran register efficiently and kept line moving even on busy shifts to ensure customers were greeted promptly and served nicely
• Responsible in cash flows (beginning and end of duty)
• Cross Selling, process CTPL insurance and Micro insurance
• Offer exceptional customer service to differentiate and promote company brand

Company industry:
Financial Services
Job role:
Administration

Business and Client Relation Assistant II

October 2013 - October 2015

Cebuana Lhuillier Corporation

Batangas, Philippines

October 2013 - October 2015

Company industry:
Banking

Sales Associates

June 2013 - September 2013

Cebuana Lhuillier

Batangas, Philippines

June 2013 - September 2013

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
• Increasing in stores sales
• Cross- selling products to increase purchase amounts
• Introducing promotions and opportunities to customers
• Superior product knowledge
• Directing customers to merchandise within the store

Company industry:
Financial Services
Job role:
Sales

Toll Teller

May 2012 - March 2013

Star Tollway Corpoation

Batangas, Philippines

May 2012 - March 2013

Cashier

Company industry:
Motor Vehicle Passenger Transport
Job role:
Customer Service and Call Center

Education

BATANGAS STATE UNIVERSITY

April 2024

April 2024

Bachelor's degree, Business Administration

Philippines

ACADEMIC BACKGROUND Tertiary

Batangas State University SY

January 2012

January 2012

Bachelor's degree, Bachelor of Science in Business Administration

Philippines

Skills

EXPENSE REPORTS
Expert
EXPENSE REPORTS
Expert
COLD CALLING
Intermediate
COLD CALLING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
ONLINE DATABASES
Intermediate
ONLINE DATABASES
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
SAP CRM
Intermediate
SAP CRM
Intermediate
SURVEYS
Intermediate
SURVEYS
Intermediate
TARGET ACCOUNTS
Intermediate
TARGET ACCOUNTS
Intermediate
SALES
Intermediate
SALES
Intermediate
PETTY CASH
Intermediate
PETTY CASH
Intermediate
CASHIER
Expert
CASHIER
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
EMAIL
Expert
EMAIL
Expert
FINANCIAL
Expert
FINANCIAL
Expert
INSURANCE
Expert
INSURANCE
Expert
MARKETING
Expert
MARKETING
Expert
MICROSOFT MONEY
Expert
MICROSOFT MONEY
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
NETWORKING
Expert
NETWORKING
Expert
market research
Expert
market research
Expert
business development support
Expert
business development support
Expert
proposals
Expert
proposals
Expert
RFQ
Expert
RFQ
Expert
EOI
Expert
EOI
Expert
PQQ
Expert
PQQ
Expert
tender tracking
Expert
tender tracking
Expert
administrative support
Expert
administrative support
Expert
calendar
Expert
calendar
Expert
sales support
Expert
sales support
Expert

Languages

English
Expert

Training and Certifications

Certifications
ANTI MONEY LAUNDERING WORKSHOP
Apr 2016
ANTI MONEY LAUNDERING WORKSHOP
Mar 2017