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Charisse Etrata, Relationship Officer

Charisse Etrata

Relationship Officer

Rak Bank

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Relationship Officer at Rak Bank
  • United Arab Emirates - Dubai
  • My current job since November 2017
Field Sales Officer at ASIA UNITED BANK
  • Philippines
  • March 2015 to September 2018

Official Assistant/Authorized Signatory
•Responsible for generating New Checking Accounts and Savings Accounts for the bank and cross-selling other products and services of the bank.
•Offers Housing Loans, Car Loans, Business Loans, Salary Loans, Credit Cards, Cash Management Systems and Insurance.
•Maintain and deepen existing bank-client relationships.
•Develops and performs Sales Plans and Strategies.

Sales Associate at 2014 EASTWEST BANKING CORPORATION
  • Philippines
  • January 2013 to July 2014

Renders efficient and prompt customer service relative to opening of new accounts and maintenance of existing accounts.
•Cross-sells products and services of the bank - Credit Cards, Personal Loans, Car Loans, and Time Deposit Accounts.
•Responsible for handling branch over-the-counter transactions such as deposits and withdrawals, FOREX transactions and Telegraphic Transfers.
•Picks-up deposits from bank clients.

Teller at 2013 HOTEL STOTSENBERG
  • United Arab Emirates
  • February 2012 to January 2012

Responsible for exchanging cash for casino tokens, and vice versa.
•Handles FOREX transactions.
•Counts cash and casino tokens from the slot machines and gaming tables.
•Monitors cash payouts performed by the slot machine tellers.

Consultant at SUTHERLAND GLOBAL SERVICES Clarkfield
  • Philippines
  • November 2010 to December 2011

Answers incoming calls from UOL members.
•Retains UOL members who are trying to cancel their accounts by offering promotions and free services.
•Provides excellent customer service.

Practicum
  • December 2009 to February 2010
  • Philippines
  • April 2006 to January 2006

April 13, 2013 BASIC COURSE ON ID CARDS & CHECK FRAUD DETECTION & PREVENTION

Education

Bachelor's degree, Business Administration
  • at HOLY ANGEL UNIVERSITY Santo
  • January 2010

High school or equivalent,
  • at MONTESSORI CENTER
  • January 2005

courses: INC.

High school or equivalent,
  • at MONTESSORI CENTER
  • January 2001

courses: INC.

Specialties & Skills

BASIC
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CASH MANAGEMENT
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CREDIT
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CUSTOMER RELATIONS
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CUSTOMER SERVICE
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FOREX
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INSURANCE
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MONITORS
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SALES
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VENTAS
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Languages

Filipino
Native Speaker
English
Expert

Memberships

Bankers Club Of Eastern Pangasinan
  • Treasurer
  • September 2015

Training and Certifications

Basic Branch Operations (Training)
Training Institute:
Eastwest Banking Corporation
Date Attended:
April 2013
Signature Verification and Forgery Detection (Training)
Training Institute:
Eastwest Banking Corporation
Date Attended:
April 2013
Basic Course on ID Cards and Check Fraud Detection and Prevention (Training)
Training Institute:
Eastwest Banking Corporation
Date Attended:
April 2013
Counterfit Money Detection and New Currency Seminar (Training)
Training Institute:
Eastwest Banking Corporation
Date Attended:
April 2013
In-House Practicum (Training)
Training Institute:
Cafe Juan
Date Attended:
December 2009
On-The-Job Training (Training)
Training Institute:
Fontana Hots Spring Leisure Parks
Date Attended:
April 2010