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Charisse Etrata, Relationship Officer

Charisse Etrata

Relationship Officer·Rak Bank

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 14 years, 4 months

Relationship Officer

November 2017 - Present

Rak Bank

Dubai, United Arab Emirates

November 2017 - Present

Company industry:
Banking
Job role:
Sales

Field Sales Officer

March 2015 - September 2018

ASIA UNITED BANK

Philippines

March 2015 - September 2018

Official Assistant/Authorized Signatory
•Responsible for generating New Checking Accounts and Savings Accounts for the bank and cross-selling other products and services of the bank.
•Offers Housing Loans, Car Loans, Business Loans, Salary Loans, Credit Cards, Cash Management Systems and Insurance.
•Maintain and deepen existing bank-client relationships.
•Develops and performs Sales Plans and Strategies.
Company industry:
Banking
Job role:
Sales

Sales Associate

January 2013 - July 2014

2014 EASTWEST BANKING CORPORATION

Philippines

January 2013 - July 2014

Renders efficient and prompt customer service relative to opening of new accounts and maintenance of existing accounts.
•Cross-sells products and services of the bank - Credit Cards, Personal Loans, Car Loans, and Time Deposit Accounts.
•Responsible for handling branch over-the-counter transactions such as deposits and withdrawals, FOREX transactions and Telegraphic Transfers.
•Picks-up deposits from bank clients.
Company industry:
Banking
Job role:
Sales

Teller

February 2012 - January 2012

2013 HOTEL STOTSENBERG

United Arab Emirates

February 2012 - January 2012

Responsible for exchanging cash for casino tokens, and vice versa.
•Handles FOREX transactions.
•Counts cash and casino tokens from the slot machines and gaming tables.
•Monitors cash payouts performed by the slot machine tellers.
Job role:
Banking

Consultant

November 2010 - December 2011

SUTHERLAND GLOBAL SERVICES Clarkfield

Philippines

November 2010 - December 2011

Answers incoming calls from UOL members.
•Retains UOL members who are trying to cancel their accounts by offering promotions and free services.
•Provides excellent customer service.
Company industry:
Business Support Services
Job role:
Information Technology

Practicum

December 2009 - February 2010

December 2009 - February 2010

Job role:
Teaching and Academics

April 2006 - January 2006

Philippines

April 2006 - January 2006

April 13, 2013 BASIC COURSE ON ID CARDS & CHECK FRAUD DETECTION & PREVENTION
Job role:
Other

Education

HOLY ANGEL UNIVERSITY Santo

January 2010

January 2010

Bachelor's degree, Business Administration

Philippines

MONTESSORI CENTER

January 2005

January 2005

High school or equivalent

Philippines

courses: INC.

MONTESSORI CENTER

January 2001

January 2001

High school or equivalent

Philippines

courses: INC.

Skills

BASIC

Beginner

CASH MANAGEMENT

Expert

CREDIT

Expert

CUSTOMER RELATIONS

Expert

CUSTOMER SERVICE

Expert

FOREX

Expert

INSURANCE

Expert

MONITORS

Beginner

SALES

Expert

VENTAS

Expert

Languages

Filipino

Native Speaker

English

Expert

Memberships

Bankers Club Of Eastern Pangasinan

Treasurer

September 2015

Training and Certifications

Training
Basic Branch Operations
Eastwest Banking Corporation
Apr 2013
Signature Verification and Forgery Detection
Eastwest Banking Corporation
Apr 2013
Basic Course on ID Cards and Check Fraud Detection and Prevention
Eastwest Banking Corporation
Apr 2013
Counterfit Money Detection and New Currency Seminar
Eastwest Banking Corporation
Apr 2013
In-House Practicum
Cafe Juan
Dec 2009
On-The-Job Training
Fontana Hots Spring Leisure Parks
Apr 2010