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Charity Pepino, Sr. HR Executive

Charity Pepino

Sr. HR Executive·Viola Communications

United Arab Emirates

Bachelor's degree, Psychology

Work experience

Total years of experience: 15 years, 0 months

Sr. HR Executive

August 2017 - April 2020

Viola Communications

Abu Dhabi, United Arab Emirates

August 2017 - April 2020

• Responsible for the company’s entire recruitment process, and for interacting with all levels of managers concerning HR projects, policies and operational decisions
• Overseeing the full recruitment cycle, in particular contract preparation
• Create and manage the recruitment program, in addition to sourcing new talent via LinkedIn, and other recruitment sites.
• Promoting equality and diversity in the recruitment process
• Ensuring that all company policies and procedures are up to date in line with current employment law. Providing specialist information and guidance to employees and managers on HR policy and practice and employment law.
• Maintain and build upon systems and procedures of Appraisals, Rewards & Disciplinary Actions
• Manage company policy and HR documentation (Handle the employee confirmations & exit interviews
• Create and arrange company social events
• Handle employee development planning and counseling.
• Coordinate with Administration team for employee visa/residency issuance, renewal, and cancellation.
• Manage company employee communication including announcements for employee transfers, on-boarding and departures, policies and procedures, events, appraisals, etc.
• Ensure T&D programs are based on organization’s & individual’s best needs
• Maintain and build upon team building, motivation and communication strategies in the company
• Manage the engagement survey in terms of designing, circulation, results gathering, and results analysis
• Create, update and deliver Viola’s Induction Program
• Review Job descriptions on a quarterly basis in coordination with the line managers
• Review KPIs & Competencies on a quarterly basis in coordination with the line managers
• Arrange for periodical appraisals sessions, and coordinate between employees and line managers and other evaluators as needed

Company industry:
Media Production
Job role:
Human Resources and Recruitment

Sr. HR Executive

October 2016 - August 2017

CASIO Middle East FZE

Dubai, United Arab Emirates

October 2016 - August 2017

Responsible for administering human resources programs and processes.
* First point of contact for employees, respond in a timely manner to employee inquiries including
but not limited to work related concerns, policies and procedures, benefit inquiries, and
performance management.
* Assist HR Manager in recruitment process.
* Assist HR Manager in managing the relationship with third-party recruitment and staffing service
providers.
* Drafts offer letters to successful candidates.
* Manage the onboarding process of selected candidates. Manage the new joining formalities and
Induction program.
* Liaise with line managers for the performance appraisals.
* Responsible for Employee engagement initiatives.
* Maintain and update HR records. Filing the leave forms and keep track of leaves taken.
* Keeping track of attendance of employees.
* Planning events or activities regularly or on some occasions, getting those approved by senior
management and implementing approved proposals.
* Responsible in preparing the data for the monthly payroll/compensation.

Company industry:
Consumer Packaged Goods Manufacture
Job role:
Human Resources and Recruitment

Jr. HR Business Partner

January 2015 - August 2016

FAMCO International (Al-Futtaim Group)

Dubai, United Arab Emirates

January 2015 - August 2016

Support full employee cycle in FAMCO business and countries (Bahrain, Oman, Qatar and UAE),
with a strong focus on manpower planning, organizational design, talent acquisition, mobilization,
onboarding, talent & performance management, engagement & employee relations.
* Assist in the provision of a comprehensive, strategic HR Service to the business across all
geographies in which the company operates.
* Maintains communication and collaboration with internal and external client groups.
* Holds primary accountability for HR service for defined geographies as directed by Regional HR
Manager.
* Provide support / advice to managers and associates on queries including (but not limited to);
contractual, AFG HR policy queries, PDR, emergency medical evacuations, welfare
(compassionate and emergency leave) requests, directing to Group HR where appropriate.
* Ensure managers and employees of the business understand the company policies and
procedures, applying them fairly and consistently across the organization.
* Performance Management. Assists managers with actions relating to performance management
(disciplinary) of associates, including advising on actions to monitor performance, attendance at
investigation or disciplinary meetings.
* Support and guide line managers in the development, implementation and updating job
descriptions and their wider organization structure, providing relevant advise to ensure the
documentation properly reflects the requirements of the position.
* Ensure job evaluations conducted in partnership with TR’s, grades / salary and benefits
approved in line with AFG policy, research and provide guidance on market-rate salaries and
employment legislation including visas and nationality quota for “owned” geographies.
* Travel to and / or hold forums with associates and managers in “owned” geographies, to
understand and support / provide guidance as appropriate to concerns, queries, and feedback
on all HR related matters.
* Employee Engagement Ambassador. Educate colleagues on what engagement is, why it is
important, and how to influence it. Help leaders interpret, communicate, and act on survey
results. Support

Company industry:
Automotive Manufacture
Job role:
Human Resources and Recruitment

HR Analyst

March 2013 - December 2014

Select Auto (AL-Futtaim Group)

Dubai, United Arab Emirates

March 2013 - December 2014

Participate in ensuring all positions have an up to date job description, a confirmed evaluated
grade & RF process is compliant with AFG Recruitment Policy
* Participate in assessing appropriate media for the role & liaising with relevant department(s) to
ensure all vacancies are advertised using appropriate media targeted to maximise candidate
attraction
* Provide the highest level of support and information to managers, in supporting the recruitment
process.
* Participate (as directed) in sourcing and selection activity, including pre-screening, interviews
and selection in accordance with business requirements.
* Advise applicants and new employees on rules, policies, benefits & procedures specific to Select
Auto, in partnership with relevant department(s).
* Provide recommendations to HRBP on improvements to the current systems, processes, policies
and procedures.
* Manage the Select Auto Recruitment & On-boarding Tracker to ensure information of progress
against live vacancies is accurate and updated in a timely manner, providing reports as required.
* Participate (as directed) with the provision of advice and support to line managers and
employees, explaining Group employment relations procedures and policies in a timely effective
manner.
* Participate (as directed) with conducting of performance management discussions, disciplinary
meetings, etc. usually in the form of minute taking and advice on matters with the scope of
experience and the role. Liaise with relevant departments on the production of paperwork, letters,

Company industry:
Technical Maintenance & Repair
Job role:
Human Resources and Recruitment

Talent Acquisition Coordinator

August 2012 - March 2013

Supreme Foodservice FZE

Dubai, United Arab Emirates

August 2012 - March 2013

Key Responsibilities: Support all business units in recruitment process. Responsible for
executing the full cycle of all recruiting activities for Grades 1 - 6 including screening of all
potential candidates, coordinating all events of a new hire, and monitoring job postings. Manage
bulk recruitment for operational base positions.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Human Resources and Recruitment

HR Coordinator

June 2011 - August 2012

Supreme Foodservice FZE

Dubai, United Arab Emirates

June 2011 - August 2012

Key Responsibilities: To ensure all HR Administration relating to recruitment & employee relations is performed in a timely and professional manner. Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts. Assist with performance management procedures.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Human Resources and Recruitment

HR Administrator

April 2010 - June 2011

Supreme Foodservice FZE

Dubai, United Arab Emirates

April 2010 - June 2011

Key Responsibilities: Mixture of administration and Human Resource. Providing day to day HR
administrative support and contribute to the long term development of the HR function in
particular during an initial period of recruitment, development and growth. Assist in Recruitment,
Onboarding & Offboarding and Employee Relations,

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Human Resources and Recruitment

Travel & Onboarding Coordinator

January 2010 - April 2010

Supreme Foodservice FZE

Dubai, United Arab Emirates

January 2010 - April 2010

Key Responsibilities: Coordinate with Corporate Travel and make necessary reservations
(flight/hotel/visa/conveyance) for all new joiners. Process Mobilization for New Joinees.
Organizes Dubai Agenda for the New Joinees which includes Medical Appointment and
Induction. Takes care of the transportation for the said agenda.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Human Resources and Recruitment

Team Leader

February 2006 - January 2010

Etelecare Global Solutions

Philippines

February 2006 - January 2010

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Guidance Counselor

April 2005 - February 2006

Mary Help of Christian School

Philippines

April 2005 - February 2006

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

St. Theresa’s College

January 2005

January 2005

Bachelor's degree, Psychology

Philippines

Skills

BENEFITS ADMINISTRATION
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BENEFITS ADMINISTRATION
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EMPLOYEE RELATIONS
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EMPLOYEE RELATIONS
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HUMAN RESOURCES
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HUMAN RESOURCES
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LETTERS
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LETTERS
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MEETING FACILITATION
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MEETING FACILITATION
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PERFORMANCE MANAGEMENT
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PERFORMANCE MANAGEMENT
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POLICY ANALYSIS
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POLICY ANALYSIS
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PROGRESS
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PROGRESS
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RECRUITING
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RECRUITING
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