Charlene Manwa

• Grew the client base by 50% through targeted prospecting, referrals, and strategic networking.
• Acquired new clients and managed their property projects from initial consultation through to successful
completion.
• Built and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
• Resolved client queries and complaints professionally, maintaining a positive brand reputation.
• Prepared detailed quotations and sales proposals tailored to individual client needs.

Delivered excellent customer service, resolving queries promptly and maintaining client satisfaction.
Prepared excellent quotations for fitted cupboards projects and managed client communication throughout the sales process
Coordinated marketing activities including content creation, promotions and brand awareness initiatives.
Developed and excited digital marketing campaigns via Google My Business and Google Ads to drive lead generation.
Created and successfully managed all company social media platforms. significantly increasing visibility and engagement.

• Created and successfully managed all company social media platforms, significantly increasing online
visibility and engagement.
• Developed and executed digital marketing campaigns via Google My Business and Google Ads to drive
lead generation.
• Coordinated marketing activities including content creation, promotions, and brand awareness initiatives.
• Prepared quotations for fitted cupboard projects and managed client communication throughout the sales
process.
• Delivered excellent customer service, resolving queries promptly and maintaining client satisfaction.