Charles Khoury, Finance and Procurement Manager

Charles Khoury

Finance and Procurement Manager

M.Or s.a.l. - (Le Mythe Cercle Privé)

Location
Lebanon
Education
Bachelor's degree, Banking and Finance
Experience
19 years, 2 Months

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Work Experience

Total years of experience :19 years, 2 Months

Finance and Procurement Manager at M.Or s.a.l. - (Le Mythe Cercle Privé)
  • Lebanon - Beirut
  • March 2019 to June 2021

- Monitored the day-to-day financial operations within the company, such as payroll and invoicing
- Reviewed financial data and prepare monthly reports
- Provided the management with accurate figures of the food and beverage costs
- Achieved higher margins through effective analysis and auditing of cost control processes linked to food production
- Overviewed regular On-the-Job Training on all inventory related processes as per agreed standards
- Elaborated regular performance appraisals with all management staff, identified areas for development and training needs, and ensured that this training is implemented
- Checked staff schedules and solved any problem that may has risen between employees and/or customers, interviewed new employees and registered them on the ERP system
- Cross-checked the CCM papers with banks reports
- Handled all legal documents and checked the surveillance cameras
- Was responsible for purchasing and receiving the goods for the club
- Established with Executive Chef, standard recipes for the entire club’s F&B operations
- Processed the change/update done on recipes and/or prices and accordingly export related data to the Point of Sale (POS) through the ERP system
- Visited departments to conduct spot checking, expiry date checking, run audit on recipes and physical takes
- Was available to the F&B staff at all times in case of emergency or absence of the F&B supervisor

Operations Manager at M.Or s.a.l. - (Le Mythe Cercle Privé)
  • Lebanon - Beirut
  • February 2019 to March 2019

- Assist clients in program planning and menu selection
- Prepare Sales Promotions & Mailings
- Responsible for all catering events from the first contact with the client till generating the bill with particular regard to accuracy and timeliness
- Prepare instructions relating to policies and procedures
- Overview regular On-the-Job Training on all inventory related processes as per agreed standards
- Assure company and statutory hygiene standards are maintained in all areas
- Supervise the efficient and effective operation of the Back of the House Department
- Elaborate regular performance appraisals with all management staff, identify areas for development and training needs, and ensure that this training is implemented
- Manage staff payroll
- Check staff schedules and solve any problem that may rise between employees and/or customers, interview new employees and register them on the system
- Cross-check the CCM papers with banks reports
- Handle all legal documents and check the surveillance cameras
- Responsible for all the food & beverage operations in the club departments such as the French fine-dining bistro “Europa”, the “Wine Bar”, the cigar lounge “Le Patricien”, the spa, the gym and the swimming pool
- Responsible for purchasing and receiving the goods for the club
- Establish with Executive Chef, standard recipes for the entire club’s F&B operations
- Process the change/update done on recipes and/or prices and accordingly export related data to the Point of Sale (POS)
- Visit departments to conduct spot checking, expiry date checking, run audit on recipes and physical takes
- Provide the management with accurate figures of the food and beverage costs
- Achieve higher margins through effective analysis and auditing of cost control processes linked to food production
- Available to the F&B staff at all times in case of emergency or absence of the F&B supervisor

Outlets Manager at M.Or s.a.l. - (Le Mythe Cercle Privé)
  • Lebanon - Beirut
  • November 2018 to February 2019

- Responsible for all the food & beverage operations in the club departments such as the French fine-dining bistro “Europa”, the “Wine Bar”, and the cigar lounge “Le Patricien”
- Responsible for purchasing and receiving the goods for the club
- Establish with Executive Chef, standard recipes for the entire club’s F&B operations
- Process the change/update done on recipes and/or prices and accordingly export related data to the Point of Sale (POS)
- Visit departments to conduct spot checking, expiry date checking, run audit on recipes and physical takes
- Check staff schedules and solve any problem that may rise between employees and/or customers
- Provide the management with accurate figures of the food and beverage costs
- Achieve higher margins through effective analysis and auditing of cost control processes linked to food production
- Available to the F&B staff at all times in case of emergency or absence of the F&B supervisor

Director of Food & Beverage and Warehouse Manager at Fun Cafe s.a.r.l. (The Link Restaurant & Bowling)
  • Lebanon - Beirut
  • August 2011 to November 2018

- Co-ordinated on a daily basis all phases of group meeting and catering functions
- Assisted clients in program planning and menu selection
- Ensured that consumable and non-consumable goods are ordered, correctly stored and issued to the various departments by establishing functional F&B cycle processes
- Prevented and detected accidental errors and / or fraud related to the receiving, issuing, and sales of items in the restaurant’s F&B operation
- Established with Executive Chef, standard recipes for the entire restaurant’s F&B operations
- Processed the change/update done on recipes and/or prices and accordingly export related data to the Point of Sale (POS) of the restaurant
- Provided the management with accurate figures of the restaurant food and beverage costs
- Achieved higher margins through effective analysis and auditing of cost control processes linked to food production in the restaurant
- Timely analysis of Food & Beverage Prices in relation to competition
- Prepared Sales Promotions & Mailings
- Participated and share input towards F&B Marketing activities
- Responsible for all catering events from the first contact with the client till generating the bill with particular regard to accuracy and timeliness
- Prepared instructions relating to Warehouse policies and procedures
- Arranged various inspections for raw materials quality
- Visited shops to conduct spot checking, expiry date checking, run audit on recipes and physical takes
- Ensured maximum security in all areas and that staff are fully aware of the importance of key security
- Overviewed regular On-the-Job Training on all inventory related processes as per agreed standards
- Assured company and statutory hygiene standards are maintained in all areas
- Supervised the efficient and effective operation of the Back of the House Department
- Elaborated regular performance appraisals with all management staff, identify areas for development and training needs, and ensure that this training was implemented
- Was available to restaurant staff at all times in case of emergency or absence of the Floor Manager
- Conducted training for the Floor Manager on the financial policies for closing the shift
- Maintained a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition
- Managed staff payroll
- Checked staff schedules and solved any problem that may rise between employees and/or customers, interviewed new employees and registered them on the system
- Created and modified menus with the executive chef, catalogs, Word & Excel forms
- Cross-checked the CCM papers with banks reports
- Handled the games system; reports and registering new promotional magnetic game cards
- Handled all email correspondence, answered Facebook inquiries, OLX advertising and research
- Sourced bowling spare parts and new lanes, arcade games or any needed item from abroad
- Handled all legal documents and check the cameras

Management Consultant, Quality controller & Trainer at Leadership and Management Academy
  • Lebanon - Beirut
  • May 2010 to July 2017

- Business writing (Management system, organizational charts, job descriptions, job specifications, procedures, policies and bylaws)
- Trainer for companies staff, school teachers and NGOs volunteers

General Manager at Ste. Nada N. Nehme
  • Lebanon - Beirut
  • December 2009 to July 2011

- Coordinated and supervised all office operational activities
- As appropriate, contacted and coordinated external service agencies to schedule repair work and ensure timely and effective work order completion
- Suggested the implementation of new processes to enhance the quality of service
- Made regular inspections to ensure that decor, furnishing and maintenance requirements are executed
- Implemented the management system (organizational chart, job descriptions, procedures and policies)
- Managed human resources functions such as screening, interviewing, hiring, payroll and training
- Ensured that quality organizational training is given to the trainees
- Participated actively in the feedback session and performance evaluation of the employees
- Monitored the performance and achievements of the employees
- Directed people to various goals and targets
- Oversaw and maintained the purchasing process, stockroom activities, and accounts payables and receivables
- Planned and implemented office systems, layout and equipment procurement
- Maintained and replenished inventory
-Checked stock to determine inventory levels
- Anticipated needed supplies
- Maintained office equipment
- Verified receipt of supply

Operations Manager at Surface Chic
  • Lebanon - Beirut
  • March 2008 to November 2009

- Looked into the matters related to the human resources, screening, interviewing, hiring and training
- Provided guidance and intervention, as needed, to resolve personnel issues
- Supervised the constructions, visited the site frequently to check that the plans are being followed
- Ensured that the project is running on time and to budget
- Approved the materials being used
- Kept within financial budgets and deadlines
- Resolved problems and issues that arise during construction
- Ensured that the environmental impact of the project is limited
- Managed preventive maintenance schedules in coordination with maintenance contractors
- Handled the accounting software (Bee2)
- Supervised the matters related to finance and transactions
- Managed and utilized the funds and expenditures of the various operations carried out by the firm

Restaurant Manager at Moulin d'Or
  • Lebanon
  • January 2004 to February 2008

- Handled Costing and Pricing of Menu items of all branches and franchises
- Ensured HR procedures, staff schedules, training, and recruitment when need be
- Handled customer complaints and customer service analysis
- Coordinated with inter-departments and other franchises
- Coordinated user-training programs for employees; demonstrated software program applications and peripheral equipment use; interacted with staff, management, and committee members concerning user operational support needs
- Conducted computer training; provided consultation and technical assistance to users in all branches
- As appropriate, contacted and coordinated external service agencies to schedule repair work and ensure timely and effective work order completion
- Held regular On-the-Job training sessions to ensure that staff can perform their duties correctly
- Maintained a high degree of interest in self-development, displaying this by making suggestions for realistic improvements
- Maintained high standards of morale and personal appearance of all staff
- Was aware of all statutory regulations affecting safety and ensured that any safety hazard is rectified

Fast Food Restaurant Manager at Stars Menu
  • Lebanon - Beirut
  • May 2002 to December 2003

- Elaborated the menu in all aspects: Recipes, costs, pricing and design
- Handled the full job description of the F&B manager
- Handled Human Resources operations including scheduling, recruitment and personnel differences
- Ensured that food items are prepared and presented strictly in accordance with the standards laid down by the company
- Ensured that orders are taken, prepared and served promptly, with a minimum of waiting.
- Ensured that customers are billed correctly and promptly
- Ensured that all staff is fully trained in and applying good customer relations skills
- Ensured that orders are placed with suppliers, complying with the minimum/maximum stock levels and that no variance above or below these levels takes place
- Ensured that all stocks are rotated and stored under the correct conditions
- Ensured that all equipment is checked regularly to avoid breakdowns, particularly refrigeration units and cooking equipment
- Maintained good relations with the health department and ensured that all areas are clean, particularly highly visible areas
- Ensured that staff maintains a clean appearance and always correctly dressed
- Made regular inspections to ensure that decor, furnishing and maintenance requirements are executed
- Took the necessary action in the event of a product not producing the required profit
- Ensured that all Store/Regional/ National promotions are undertaken to agreed standards
- Completed all company administrative and bookkeeping requirements
- Ensured that staff records are up-to-date and kept in accordance with company/statutory regulations
- Ensured effective procedures are in operation, have been practiced, and are fully understood
- Carried out regular training and coaching sessions so that staff can perform their duties effectively

Education

Bachelor's degree, Banking and Finance
  • at AUL- Arts, Sciences & Technology University in Lebanon
  • February 2019

Senior Project: The Exploratory Study of the Social Impact Bonds (SIBs) as a Financial Tool to Financially Reform Electricité du Liban (EDL)

Diploma, Hospitality Management
  • at Institut Technique d'Ajaltoun
  • July 2016

Rank 6 in Lebanon

High school or equivalent, Accounting
  • at Beit Chabeb Official Technical School
  • June 2014

Specialties & Skills

Team Management
Problem Solving
Training New Employees
Operational HR
Food Service Management
Team work
Confidence
Communication (Verbal & Written)
Problem solving
Organization
Ability to work under pressure
Time Management
Multitasking
Business Administration
Leadership
Team Building
Job Description Development
Account Reconciliation
Interviewing
Inventory Management
Payroll
Multi-Cultural Team Leadership
Labor and Employment Law
Presentation Skills
Procurement
Conflict Resolution
Training

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Excel Skills for Business Specialization (Certificate)
Date Attended:
February 2021
Leadership and Emotional Intelligence (Certificate)
Date Attended:
February 2021
Managing Project Risks and Changes (Certificate)
Date Attended:
November 2020
Project Management Principles and Practices Specialization (Certificate)
Date Attended:
November 2020
Introduction to Data Analysis Using Excel (Certificate)
Date Attended:
November 2020
Initiating and Planning Projects (Certificate)
Date Attended:
November 2020
Budgeting and Scheduling Projects (Certificate)
Date Attended:
November 2020
Procurement Negotiation (Certificate)
Date Attended:
November 2020
Let's Break the Chain of COVID-19 Infection (Training)
Training Institute:
The Mohammed Bin Rashid University Of Medicine and Health Sciences
Date Attended:
March 2020
COVID-19: Operational Planning Guidelines and COVID-19 Partners Platform to support country prepared (Training)
Training Institute:
World Health Organization
Date Attended:
March 2020
Standard precautions: Hand hygiene (Training)
Training Institute:
World Health Organization
Date Attended:
May 2020
Reading Financial Statements (Certificate)
Date Attended:
April 2020
Math Fundamentals for Capital Markets (Certificate)
Date Attended:
April 2020
Introduction to Corporate Finance (Certificate)
Date Attended:
April 2020
Fundamentals of Credit (Certificate)
Date Attended:
April 2020
Forms of Business Structure (Certificate)
Date Attended:
April 2020
Excel Crash Course (Certificate)
Date Attended:
April 2020
Accounting Fundamentals (Certificate)
Date Attended:
April 2020
How to Successfully Create a High Performing Organization Using Mind Maps (Training)
Training Institute:
Professor Tony Buzan
Date Attended:
March 2019
Duration:
8 hours
L2 Award In Food Safety Basic Food Hygiene (Certificate)
Date Attended:
January 2017
Valid Until:
January 2018
Corporate Trainer Program (Certificate)
Date Attended:
August 2013
Smart Recruiting and Staffing Based On The Whole Brain Technology (Training)
Training Institute:
Leadership and Management Academy
Date Attended:
October 2016
Duration:
8 hours
Corporate Coaching Techniques (Certificate)
Date Attended:
December 2015
Educational Management: Management Concepts and Methods in Educational Institutions (Certificate)
Date Attended:
January 2016
Self Employment (Certificate)
Date Attended:
January 2005
Television Repair Technician (Certificate)
Date Attended:
August 1994
Excel 2010 Level 2 (Private Course) (Certificate)
Date Attended:
October 2012
Managing Everyday Conflicts, At Home and At Work (Training)
Training Institute:
CommunicAction- Belgium
Date Attended:
December 2015
Duration:
16 hours
The Whole Brain Thinking Solution (HBDI) (Training)
Training Institute:
Herrmann International Europe & Leadership and Management Academy
Date Attended:
March 2016
Duration:
20 hours
Best Practices In Interviewing Skills (Training)
Training Institute:
Management mix
Date Attended:
November 2010
Internal Quality Audit (ISO 19011) (Training)
Training Institute:
CSP ME
Date Attended:
March 2008
Lebanese Labor Law (Training)
Training Institute:
Lebanese Chamber of Commerce and Industry
Date Attended:
February 2010
ISO 9001:2000 & Process Management (Training)
Training Institute:
CSP ME
Date Attended:
March 2008

Hobbies

  • Cooking
  • Ping Pong
  • Reading
  • Volleyball