Business Unit Manager
premier composite technologies
Total years of experience :21 years, 4 Months
• Responsible for managing over 345 employees over two factories in Dubai.
• Working with state of the art machinery, including multi 5 Axes robowire machines, CNC, Water-jet, Diamond saw, Diamond splitting machines and much more….
• Daily tasks of distributing drawings and the responsibilities to the supervisors and team leaders, check the drawings compare with the actual conditions.
• Receive the main production plan from the head office and make analysis for it to know when the product is required, and what quantity of material is required, interact with planning department and discuss the main production plan and make any required arrangement to be ready for customers order.
• Calculate total qty of the required m2 for next stage according to the consumption of each order and send it top management and import material direct from suppliers around the world.
• Responsible for all purchasing and Inspections of Stone slabs and blocks in quarries around the world, such as Italy, Turkey, Vietnam etc…
• Discuss the new ideas with sample section and receive the new sample to check before we send it to the top management.
• Supervise and follow all the sections inside the factory to be sure that production and communication among employees is ran smoothly.
• Discuss the consumption rate with Design and Project Managers and inform purchasing to orders for the new requirements.
• Check and follow the balance stock levels of the stores.
Make regular meetings with factory staff production quality to discuss all the problems and stand on any weak points and hear all suggestions to improve the work.
Review the production rates from each section and all the finished orders in time, follow documentation cycle between all sections.
Think of new ways to keep the waste material at a minimum, and optimize budget costs.
Receive any new ideas to develop the production flow.
Working with DAX & HRMS LIVE systems to approve drawing and review employee overtime and attendance.
Noble Design Solutions - Role - Commercial Manager
APL Consultancy - Role - Stone Consultant,
Dubai
United Arab Emirates.
Sept 2012 - Present
Working in a fast paced team oriented and entrepreneurial environment, managing a client
portfolio and having decision making skills in finalising projects
Duties: • Working closely with our sales team to prospect, pitch & close new projects
• Gaining a strong knowledge and understanding of a client's needs
• Involved in the day to day organising of NDS company
• Performance monitoring of factory staff and workers on-site
• Address client concerns and ensure the resolution of issues in a timely manner
• Maintain contact with clients - giving them regular updates
• In charge of budget & cash flow
• Delivering on-going market analysis and assessment of competitors
• Consulting clients on products and obtaining material under budget
• Over seeing installation of stone, design and build
• Attending dry lay inspection for stone projects
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• Excellent management skills
• Strong presentation and negotiation skills
• Contacting and communicating with high level decision makers
• Ability to follow up with clients in a timely and professional manner
• Good knowledge of customer marketing databases and how to use them
• A successful track record in new business development within the MENA sector
Brief Project Summary: • Sofitel mixed use hotel - Dubai - supply and installation of Marble cladding and
Mosaic patterns (NDS)
• Sheik Maktoum palace - Abu Dhabi Al Bateen - Supply and install of Marble Mosaic
(NDS)
• Burj Khalifa - Armani Hotel refurbishments - Consultant - overseeing installation of all new Stone bathroom flooring and wet rooms (APL)
• ADNOC HQ - Abu Dhabi - Consultant - overseeing installation of Stone cladding
(APL)
United Supplies Marble Company, Abu Dhabi
United Arab Emirates.
Sales Manager
July 2010 - Sept 2012
• Manage complete sales process from customer consultation, requirement assessment, price and service negotiations and closing of the sale.
• Conduct market surveys to identify potential sales prospects.
• Establish and maintain an effective liaison with all assigned customers through regular. Scheduled calls and communications.
• Maintain an up-to-date knowledge of upcoming projects, customers & competitors.
• Attending to customer requirements and presenting appropriately to make a sale.
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
• Arranging meetings with potential customers to prospect for new business.
• Acting as a contact between the company and its existing and potential markets.
• Negotiating the terms of an agreement and closing sales.
• Challenging any objections with a view to succeed in the customers purchase.
• Reviewing own sales performance, aiming to meet or exceed targets.
• Gaining a clear understanding of customers' businesses and requirements.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Co-ordination with production team/ site personnel for delivering the materials on time.
• Site visits to identify the exact requirement of the client and arranging site measurements.
• Propose materials and designs based on the site requirements.
• Sample approvals from client/ consultant.
• Co-ordination with procurement department to ensure sufficient stock of required materials.
United Supplies Marble Company, Abu Dhabi
United Arab Emirates.
Sales Manager
July 2010 - Sept 2012
• Manage complete sales process from customer consultation, requirement assessment,
price and service negotiations and closing of the sale.
• Conduct market surveys to identify potential sales prospects.
• Establish and maintain an effective liaison with all assigned customers through regular.
Scheduled calls and communications.
• Maintain an up-to-date knowledge of upcoming projects, customers & competitors.
• Attending to customer requirements and presenting appropriately to make a sale.
• Maintaining and developing relationships with existing customers in person and via
telephone calls and emails.
• Arranging meetings with potential customers to prospect for new business.
• Acting as a contact between the company and its existing and potential markets.
• Negotiating the terms of an agreement and closing sales.
• Challenging any objections with a view to succeed in the customers purchase.
• Reviewing own sales performance, aiming to meet or exceed targets.
• Gaining a clear understanding of customers' businesses and requirements.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Co-ordination with production team/ site personnel for delivering the materials on time.
• Site visits to identify the exact requirement of the client and arranging site
measurements.
• Propose materials and designs based on the site requirements.
• Sample approvals from client/ consultant.
• Co-ordination with procurement department to ensure sufficient stock of required
materials.
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Surrey Marble & Granite is an established stone supply and manufacturing company providing a comprehensive service for all aspects of preparation and supply of marble, granite, slate and limestone to consumers direct.
Most of our cliental are famous celebrities such as Bruce Forsyth, Roman Abramovich, Anthea Turner and many more.
I have a Positive attitude to team work and helping achieve overall company targets in areas of quality, production effectiveness and revenue. I am flexible, keen and willing to jump in to any challenging role. Duties included
Surrey Marble and Granite, UNITED KINGDOM
2003 - 2010
Factory Manager
Surrey Marble & Granite is an established stone supply and manufacturing company
providing a comprehensive service for all aspects of preparation and supply of marble,
granite, slate and limestone to consumers direct.
Most of our cliental are famous celebrities such as Bruce Forsyth, Roman Abramovich,
Anthea Turner and many more.
I have a Positive attitude to team work and helping achieve overall company targets in areas of quality, production effectiveness and revenue. I am flexible, keen and willing to jump in to any challenging role. Duties included
- Control & Planning of work for 45 - 50 members of staff
- Team Building including On & OFF job training
- Organisation and planning of daily jobs
- Selling and promoting Surrey Marble & Granite
- Dealing with Quotes
- Communicating with Clients/designs/Suitable materials to use
- Cutting and preparation of Kitchens, Bathrooms, Shower rooms, Wet rooms,
Bedroom vanity units, Hotel Receptions, corporate receptions, wall cladding and
Flooring
- Onsite installations
- Site Visits with Clients
- Keeping up with new designs of Kitchens
- Wet polishing and dry polishing
- Dealing with new deliveries
- Packaging
- Quality Control
- Fork lift driving
- Using equipment machinery such as Bridge saws, Edge Polishing, Thibaut and hand
tools
- Fire Safety
- First Aider
- Overall responsibility for all workers reliability and Health & Safety
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CHARLES NAPIER RAIKES Curriculum Vitae
Chichester High School for Boys GCSE'S passed Chichester, West Sussex - 1998