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Ahmad Alsadi, Remote banker

Ahmad Alsadi

Remote banker·Abu Dhabi Islamic Bank

United Arab Emirates

Diploma, Hotel Management

Work experience

Total years of experience: 16 years, 4 months

Remote banker

December 2019 - Present

Abu Dhabi Islamic Bank

Abu Dhabi, United Arab Emirates

December 2019 - Present

 Processing of teller Service transactions such as cash deposits & cash withdrawals, cheuqe deposits & cheuqe withdrawals, transfer, utility payment, fees payment in line with operational policies & procedures via ITM Machine.

 Cross sell or identify and refer product inquiries from prospective customers to CROs / Universal Bankers.

 Account Maintenance & Services process.

 Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Project.

When I moved to work in the new department responsible for the new Interactive Teller Machine (ITM), under a new job title (Remote Teller) I was one of the first founding employees of this section, where I participated in all experimental tests of the new system and made suggestions for its development

Company industry:
Banking
Job role:
Banking

Teller

April 2018 - November 2019

Abu Dhabi Islamic Bank

Abu Dhabi, United Arab Emirates

April 2018 - November 2019

 Processing of all teller counter service
transactions such as cash deposits & cash
withdrawals and other transactions such as
drafts, telegraphic-transfers, payment orders,
standing orders, foreign currency purchase &
sales, cheque deposits etc., in line with
operational policies & procedures.
 Cross sell or identify and refer product inquiries
from prospective customers to Sales staff.

 General reconciliation & control activities :-
 Act as the one of dual custodian for branch
vault cash and security stationery.
 End of day cash balancing.
 General filing.

Company industry:
Banking
Job role:
Banking

Branches Operations & Quality Management Department

November 2015 - March 2018

(Abu Dhabi Islamic Bank (ADIB

Abu Dhabi, United Arab Emirates

November 2015 - March 2018

o Project Implementation and delivery of a new banking software system to Abu Dhabi Islamic Bank (ADIB)
o Delivering some training sessions on the new system to ADIB branch banking staff including Branch managers, Head of operations, Customer relationship managers, CROs and Tellers before system roll-out in the branches
o System Onsite support working with ADIB core team to provide knowledge and technical support to ADIB branches during the system roll-out after the UAT Software testing
o Ensure successful delivery, implementation & Migrations of the system onsite in the branch and make sure that all cash and transaction are working properly on the new system and all the staff have the required knowledge and technicality on the system in all ADIB branches all over the UAE.
o Application Support to receive ADIB staff complains, perform the analysis on the fault and resolution, refer to the business process or report to the IT/Vendor department for development to maintain reliability and business benefits
o Providing support covering “Retail banking, Business Banking, Compliance, Fraud and Risk, FATCA & KYC, Sharia & Islamic Finances”

Company industry:
Banking
Job role:
Training and Development

Sales Man

June 2014 - September 2015

Alsama Building Materials Company

Abu Dhabi, United Arab Emirates

June 2014 - September 2015

Sale of marble and granite, ceramic and porcelain bathroom sets, and propose designs for flooring and bathrooms.

Company industry:
Retail & Wholesale
Job role:
Sales

Public relation & Purchase Specialist

March 2013 - May 2014

Attanqeeb Construction Company

Amman, Jordan

March 2013 - May 2014

Rid the government and private transactions. Collecting money with customers. Purchases of spare parts in the best possible price.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Marketing officer

February 2012 - March 2013

Abraj Company for building stone

Amman, Jordan

February 2012 - March 2013

Handle the Marketing and the customer relationships.
Plan the company marketing strategy.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Marketing

January 2009 - January 2011

(Jordan stone & tile exporters association (jostone

Amman, Jordan

January 2009 - January 2011

Marketing Exhibition held in countries around the world and promotes the work of the company.

Company industry:
Public Relations (PR)
Job role:
Marketing and PR

Education

Alquds college

January 2012

January 2012

Diploma, Hotel Management

Jordan

GPA (percentage): 70.1%

GPA (percentage): 70.1%

Skills

Digital Fusion
Expert
Digital Fusion
Expert
Islamic Banking
Expert
Islamic Banking
Expert
Banking
Expert
Banking
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
العمل تحت الضغط
Expert
العمل تحت الضغط
Expert
اكتساب خبرات جديدة
Expert
اكتساب خبرات جديدة
Expert
سرعة التأقم مع الزملاء
Expert
سرعة التأقم مع الزملاء
Expert
مهارة التواصل
Expert
مهارة التواصل
Expert
Digital Fusion
Expert
Digital Fusion
Expert
Islamic Banking
Expert
Islamic Banking
Expert
Banking
Expert
Banking
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Training
Digital Ambassadors Training
ADIB
Jan 2019
Remote Working Security Essential
ADIB
Customer experience
ADIB
Cyber security
ADIB
Islamic Banking
ADIB
Fraud and Risk
ADIB

Hobbies

  • Reading