Global Manager
CASolutions
مجموع سنوات الخبرة :45 years, 9 أشهر
Entrepreneurial Consultant
CA Solutions
CA Solutions is a registered company that focuses on enabling entrepreneurial activities. Over the past 11 years, I have provided consultancy services on a number of key projects for major clients:
Opus Community: - acted as the managing director/co-owner of this website and ‘one-stop-shop’ for music artists, venues, agents and the creative arts (including fashion etc.) to mingle, communicate and promote
Ekincie Economics: - oversaw European sales for this independent economic reporting and development service, achieving many successful referrals
LonDam Live Music: - managed this live music platform for independent and unsigned artists in Europe, particularly those from London and Amsterdam
- created the sold-out 2-day Waterfall Festival 2015, which received excellent feedback and reached the number one SEO ranking on major search engines in the Netherlands (top 5 globally)
English Teaching & Editing: - helped numerous students pass English exams as a TEFL qualified teacher, as well as editing a variety of documents and proposals for Dutch businesses
- earned ‘Editor’ accreditation in numerous books
Sales Manager (& 2006 - 2009)
Marcus Evans (ME), Amsterdam
ME provides a unique business development opportunity via sales platforms/events for a range of companies to meet new business investors.
- managed a team of 4 and held direct responsibility for achieving global sales targets for the world’s top pension funds, financial institutions and asset managers
- provided alternative sales solutions for renewable energy, venture capital, real estate and investment & financial services
- achieved a company record for an opening deal with a major Swiss FI, as well as being deployed to a range of negotiations in order to secure deal closures
- produced a glossary for financial and banking industry terms
Notable achievement(s):
1. A company record for a opening deal with a major Swiss FI.
2. Averaged top 5 in company sales list.
3. Produced a glossary for Financial and banking industry terms used for the global organisation
Sales Consultant
Laureate Online Education (LOE), Amsterdam
LOE is an online education provider, working with a range of self-owned USA universities and stakeholders, including the University of Liverpool, for online business and medical studies.
- provided guidance to professionals from across the Middle East and Africa who were wanting to study online with a globally renowned UK ‘red brick’ university, achieving high levels of client retention
Notable achievement(s):
1. High ranked in client retention, whereby the students completed study to graduation
A registered charity (NGO) dedicated to provide redundant e-products and recycle them for use in Monrovia and other African countries, in schools, hospitals and other community areas.
As co-founder I was responsible for coordinating the project and provide advisory for the finances and all business matters. Tasks included:
• definition of organisation strategy,
• formation and registration,
• banking facilities and operational processes and
• Fund raising.
Achievement(s):
1. Established banking, working procedures and practices.
Sales Executive Marcus Evans (ME), Amsterdam 2006- 2009
ME provides a unique business development opportunity via sales platform/ events for a wide range of industries to meet investors for new business. ME have a regional and often local presence in all global markets.
• A sales executive with direct responsibility to achieve global sales targets to the world’s top pension funds, financial institutions, high net worth individuals and asset managers.
• I made company ‘firsts’ by achieving sales to some high profile target market financial institutions.
Achievements:
1. Closed a deal with top Swiss FI that had been targeted by the company for many years for a record 1st deal amount.
Established a registered company to provide Business Development & Language Consultancy services.
CASolutions provided a range of value added services to international companies in the Netherlands, including business English teaching and presentation training.
I provided a range of value added services across the international businesses in Netherlands, as well as to individuals requiring the English (business/persona) language training
I was headhunted from CitiGroup to perform a range of roles as follows:
* Global Product Manager
ABN AMRO Bank NV-Amsterdam aims to provide excellent financial services utilising a secured information platform directly available to the global ABNAMRO network, providing the ability to respond to local, regional and global business proposals in 2-3 days of asking for all products, services and liquidity solutions.
I was directly responsible for the development, roll out, maintenance and content, while managing a lean highly skilled team of 4, including Administration and IT developers, as well as establishing/developing/coordinating 240 global stakeholders.
Implemented across 76 countries and noted as the most successfully innovated platform in the banking industry at that time, fully endorsed by ABN’s major competitors.
Achievement(s):
1. Created and implemented GTS Infobase (global content managed system) cited by top competitors as the global industries best sales tool and information platform.
2. Migrated GTS Infobase system from 120 local servers to a 3 global server platform, therefore, eliminated replication conflicts and greatly reducing operations costs of an estimated Euro 2m year on year, while enabling web access to information.
3. The system was estimated to save senior (FTE’s) working time for creation of RFP's from several months to days.
4. The system saved approx 25 senior FTE globally.
5. Enabled response to client RFP's quicker and more efficiently detailed than major competitors.
6. Made solutions achievable on a global scale.
* Senior Project Manager Y2K Task Force 1999 - 2000
I prepared ABNAMRO’s global client services for the much feared and publicised year 2000 rollover.
• With direct report to the Netherland country business head, I was responsible for identifying the potential effects of country clearing house or general infrastructure failure during Y2K rollover for Global Client services.
• Accountable for the co-ordination and development of disaster recovery and business continuity plans for global client services, with a specific client responsibility for Alcatel, a top tier client.
• Ensured ICT were equipped with necessary contingencies arranged and tested.
• Direct responsibility for the top European clients - client satisfaction and retention.
• Represented ABNAMRO on the SWIFT contingency board.
Achievement(s):
1. Achieved overall client satisfaction to repel the fears and retain client confidence
2. Achieved satisfying a major French MOBILE/COMMUNICATIONS prime client (client retention)
3. Created enhanced security and a contingency legacy.
4. Achieved Year 2000 rollover success for contingency / back up services for European client base.
* Snr Network Capability Project Manager 1998 - 1999
Responsible to coordinate the implementation of payment systems, processes and procedures across Europe to standardise ABNAMRO’s capabilities and increase payment automation:
• I managed a team of 4, providing leadership in co-ordinating the migration of an in-house foreign payment system that was integrated into 4 countries namely; UK, France, Belgium and Luxembourg branches. I also monitored the local ICT and payment operations teams in London, Paris Brussels and Luxembourg and ensured projects were delivered within timescales and budgets.
Achievement(s):
1. Succeeded to ensure automated payments in 3 prime countries (Belgium, Luxemburg and London).
2. When the banking industry euro clearing model failed leading to the highly publicised Heathrow Group, I made a strategic suggestion for a temporary solution to utilize CHAPS Euro for processing Europe's traffic. This was implemented and resulted in retaining the company reputation and credibility and saved the bank an unspecified, but large cost of saving treasury claims (estimated in tens of millions!)
I was headhunted by ABN AMRO Bank in Amsterdam which is the reason for leaving, however, during my time I developed my career through a range of roles as follows:
* Quality Manager Europe CITIBANK NA, London Prior to year 2000
I managed client satisfaction and client retention for global cash management / sales and client services.
* Account Officer CITIBANK NA, London-CEEMEA region
I account managed Financial Institutional clients across Central & Eastern Europe, Middle East and Africa for all products, services and credit/risk issues. I managed a portfolio with yearly profits averaging US$ 10MM pre tax.
* Marketing and Sales Officer CITIBANK NA, London-CEEMEA region
I was responsible for marketing and sales for Financial Institutions in the Central and Eastern Europe, Middles East and Africa for all services and credit/risk issues.
* Client Service Development Officer:
Reactive and proactive client satisfaction for top tier client list.
*Client Service Officer:
Reactive client enquiry resolution.
* Documentary Trade Officer:
Documentary and clean letters of credit: 1st& 2nd checking, payments and enquiries.
Allied Bank International were part of a 13 bank USA consortium across a range of states to deliver cross sate services. This was when there were restrictions due to interstate banking regulations, which were rescinded causing the group to disperse.
In my time there i performed a number of functions and held various positions including: Doc credits, Supervisor Forex settlements, Chief cashier & sterling position keeper.
Importing of tea for Lyons Tetley. I was an Import clerk / liaison for banking i.e. Letter of Credit applications and processes.
Personnel manager responsible for selection and general maintenance of Indian rating crew levels for Strath cargo fleet (33 general cargo ships) and maintenance of the Indian crew agreements for the British Maritime legislation.
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