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Charles Bryan Aguilar, Food and Beverage Service Assistant

Charles Bryan Aguilar

Food and Beverage Service Assistant·Le Royal Meridien Beach Resort and Spa

United Arab Emirates

Diploma, Hotel and Restaurant Management (HRM)

Work experience

Total years of experience: 2 years, 9 months

Food and Beverage Service Assistant

January 2010 - September 2012

Le Royal Meridien Beach Resort and Spa

Dubai, United Arab Emirates

January 2010 - September 2012

•Preparing the overall restaurant ( Breakfast and Dinner ) in set-up’s for everyday’s operations
•Checking the stores requisition according to the operations needs as well as HACCP checklist, grooming and hotel/outlet weekly trainings
•Assist food prepare in order completion by informing chefs of client preferences and immediate response upon food call
•Handling different sections of the restaurant with punctual, friendly service for new and current customers as well as the VIP’s and Ambassadors of the hotel
•Taking orders in Dinner Operation as well as punching orders through micros and preparing the bill according to the guest request
•Checking the guest satisfaction to increase the GSI ( Guest Satisfaction Index ) target for hotel monthly goal through the HWYM Card (How was your meal Card) and MOT ( Moment of Truth ) for the overall experience throughout their stay
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

International School For Hotel and Restaurant Management (ISHRM)

April 2008

April 2008

Diploma, Hotel and Restaurant Management (HRM)

Philippines

College Level Education Specialized in Hotel and Restaurant Industry

General Emilio Aguinaldo National High School (GEANHS)

March 2006

March 2006

High school or equivalent, High School Level Education

Philippines

Skills

Breakfast
Expert
Breakfast
Expert
Lounge
Expert
Lounge
Expert
Fine Dining
Expert
Fine Dining
Expert
Computer Basic (Mirosoft Office)
Intermediate
Computer Basic (Mirosoft Office)
Intermediate
Breakfast
Expert
Breakfast
Expert
Lounge
Expert
Lounge
Expert
Fine Dining
Expert
Fine Dining
Expert

Training and Certifications

Certifications
Yes
Seciruty Awareness Training
Jun 2011 - Jun 2011
Yes
Food and Hygiene Training
Feb 2010 - Feb 2010
No
Food Allergen Training
Aug 2012 - Aug 2012