Charlotte Coulter, Assistant English Teacher

Charlotte Coulter

Assistant English Teacher

Wishing Well Nursery

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Criminal Justice
Experience
24 years, 7 Months

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Work Experience

Total years of experience :24 years, 7 Months

Assistant English Teacher at Wishing Well Nursery
  • United Arab Emirates - Abu Dhabi
  • My current job since November 2014

Prepare and educate preschoolers, help create lesson plans and teach those plans to the entire class, individually to students or in small groups, track students progress and present the information to the parents,

Security Officer at TW & Company
  • United States
  • August 2009 to October 2012

TW & Company 08/2009 to 10/2012
Hickman Air Force Base, Hawaii, USA Salary: $35, 000 USD per year
Security Officer Average hours per week: 40
Supervisor: Chief Thornton 443-306-1603 contact:yes
Duties, Accomplishments, and Related Skills: SECURITY OPERATIONS: Provided security support to enforce rules and laws, control entry, and provide rapid response to emergencies. Ensured compliance to policies, procedures, and regulations, communicating with management and the pubic to provide information on security operations. Verified the identity of personnel seeking entry into secured areas, ensuring proper authorization to classified information. Addressed and resolved safety, security, and quality problems solving, resulting in the highest level of operational security.

PROTECTION AND ENFORCEMENT: Provided protection against fire, theft, vandalism, and illegal entry. Operated and monitored alarm and closed-circuit television systems, received visitors, and provided information. Maintained order by observing from a distance while on patrol, responding to unauthorized vehicles or individuals. Monitored security, heating, cooling, lighting, communications, and alarm systems to ensure a safe work environment and the highest level of security capabilities.

EMERGENCY RESPONSE AND SUPPORT: Took immediate action in emergency situations such as illness, safety hazards, or disasters. Kept in radio contact with security team and reported incidents or emergencies to the proper authority, such as police and fire department. Controlled crowds at emergency scenes and performed traffic control activities in parking areas. Resolve problems in accordance with established criteria, ensuring high quality team performance.

LEADERSHIP AND GUIDANCE: Served as shift supervisor, providing team leadership and logistics support for security and enforcement activities. Scheduled and assigned work activities for six-person team, supervised and monitored work performance, and initiated training to ensure the exceptional customer service. Interacted with and communicated with customers, applying established security policies and procedures to enforce security directives and provide information.

ADMINISTRATIVE AND REPORTING: Maintained information on daily activities and security incidents and developed written reports on the status of security operations. Used computers to store and retrieve security information, including personnel identifications and visitor information.

* Earned award for identifying and addressing operational problem, resulting in improved security awareness.
* Awarded for achieving perfect score on annual test.
* Received award for accomplishing high levels of job proficiency as compared with colleagues.
* Achieved 9mm pistol and OC Spray Certification.

CUSTOMER SERVICE AND SUPPORT and Warehousing at United States Postal Service
  • United States
  • October 1997 to July 2009

United States Postal Service 10/1997 to 05/2002
Columbus, Ga USA Salary: $51, 000 USD per year
Mail Handler/City Mail Carrier GS 0305-05 Average hours per week: 40
Supervisor: Lula Battle Phone: 706-562-1762; contact: Yes


Duties, Accomplishments and Related Skills: MAIL HANDLING AND PROCESSING: Received, recorded, and processed incoming/outgoing mail, ensuring mail was accompanied by applicable forms. Sorted and distributed mail. Metered, sorted, bundled, Sorting, routing, delivering and dispatching large volumes of mail, parcels, and packages. Interacted extensively with customers, responded to inquire and provided information regarding processes, procedures and regulations. Check invoices against service requests and verify invoices, Monitor incoming supplies for quantity and quality, Process logistics requests from various management sources, Maintain safety of property, Manage paperwork associated with shipping duties, Interface with vendors and clients to ensure proper delivery of shipment.

CUSTOMER SERVICE AND SUPPORT: Provided retail services such as selling stamps and money orders, weighing packages to determine postage, and checking that packages were in satisfactory condition for mailing. Registered, certified, and insured mail. Answered questions about postage rates, post office boxes, mailing restrictions, and other postal matters. Assisted customers file claims for a damaged package.

EQUIPMENT AND SYSTEMS: Used date stamping, sacking, bundling, and wrapping equipment, and operated automated post locator system. Operated power industrial truck and forklift to transfer mail and parcels. Operated and ensured proper maintenance of vehicles and equipment.

ADMINISTRATIVE AND SUPPORT: Ensured compliance with all processes, procedures, and requirements. Maintained documentation and logs. Trained and coached less experienced personnel.

ADMINISTRATIVE AND SUPPORT FUNCTIONS: Provided high-level administrative support, prepared reports, and handled information requests to support management decisions. Executed general clerical tasks, ensuring effective office functions in accordance with established policies and procedures.

COMMUNICATION SKILLS: Skillfully and effectively relayed information, verbally and in writing, arranging thoughts and judgments to clearly project ideas and achieve maximum results. Highly responsive to requests for help and information; effectively listened to concerns of customers to resolve concerns promptly.

COMPUTER EXPERTISE: Proficient in the use of Windows Operating Systems and Microsoft Software, including: Word, Excel, Access, PowerPoint, Outlook, and Internet Explorer.

Education

Bachelor's degree, Criminal Justice
  • at American Public University
  • August 2015

Bachelor of Arts Degree in Criminal Justice Completed August 2015 with a 3.6 GPA

Specialties & Skills

Global Logistics
Security
Customer Service
Warehousing Operations
Distribution Services
CUSTOMER SERVICE
LOGISTICS
OPERATIONS
SECURITY
TRAINING

Languages

English
Expert

Memberships

The P.H.G.C. O.E.S. Rite of Adoption State of Hawaii Juridic.
  • Order Of Eastern Star Affilated
  • February 2011

Training and Certifications

Certificate of Commendation (Certificate)
Date Attended:
January 2011
Valid Until:
January 2011
Certificate of Training (Certificate)
Date Attended:
December 1996
Valid Until:
February 1997
Certificate of Training (Certificate)
Date Attended:
February 2012
Valid Until:
January 2013
Certificate of Commendation (Certificate)
Date Attended:
November 2010
Valid Until:
November 2010
Criminal Justice Certificate (Certificate)
Date Attended:
December 1995
Valid Until:
December 1996

Hobbies

  • Charity Work
  • Golf
  • Church