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Chawki Arrouk

Country Manager

Patchi

Location:
Saudi Arabia - Riyadh
Education:
Bachelor's degree, Business & Computer University (Hospitality Management)
Experience:
22 years, 4 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  22 Years, 4 Months   

March 2019 To Present

Country Manager

at Patchi
Location : Saudi Arabia - Riyadh
I am currently the country manager for Patchi retail & Café in Saudi Arabia & Bahrain responsible for the opening of 12 Cafés & 2 central kitchens. I am running the operation from P&L to budgeting to marketing to real estate to strategic decisions etc
May 2014 To March 2019

Area operations manager

at Azadea Group
Location : Saudi Arabia - Eastern Province
Role Purpose:
My job is to assist in overseeing the day-to-day operations of multiple outlets and support the F&B division in the developmental and financial success of the assigned outlets.

Key Responsibilities:
- Follow-up on the daily needs of the shops/restaurants ensuring needed enhancements are applied to maintain effective operations to provide high level of customer service
- Assist the F&B President and Country Manager in following up new F&B developments and coordinate with local departments to improve financial performance and HACCP compliance
- Provide operational assistance to relevant departments and to new opening stores while ensuring scheduled opening dates are met and operation standards are maintained
- Provide overall coordination and on-going evaluation of the F&B operations function in order to identify opportunities for enhancement
- Assist in developing, implementing and enhancing all processes/procedures related to F&B operations for continuously improving the effectiveness and efficiency of the department
- Help in achieving financial and operational objectives by anticipating requirements, submitting information for premises' budget, scheduling expenditures, analyzing variances, managing quality and monitoring cost control
- Direct collection of data and preparation of consolidated reports related to the division while ensuring the provision of reliable inventory, cost control and financial data to support F&B Management's decision making
- Assist in recruiting, training, motivating and evaluating my team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
August 2012 To May 2014

Outlet manager/Sommelier

at Cafe Hamra Restaurant - Boubess Group
Location : Lebanon - Beirut
January 2010 To December 2011

Assistant Manager/ Sommelier

at Rose Restaurant
Location : Lebanon - Beirut
January 2007 To January 2009

Floor Supervisor

at Buddha Bar
Location : Lebanon - Beirut
Responsible of the front floor tasks
January 2005 To January 2007

Branch Manager - Training Supervisor

at Nando's Restaurant
Location : Lebanon - Beirut
Performing Restaurant Manager's daily tasks.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
January 2007

Bachelor's degree, Business & Computer University (Hospitality Management)

at Lebanese University
Location : Lebanon - Beirut
Lebanese University - Business & Computer University (Hospitality Management) - 1st Year
January 2006

Bachelor's degree, Social Sciences

at Lebanese University
Location : Lebanon - Beirut
Lebanese University for Social Sciences (1st year - 2nd year)
2004-2006

Specialties & Skills

MICROSOFT OFFICE

NAVISION

Squirrel

Leadership

Wine training

marketing

pre opening

planning

restaurants management

menu development

operation

teamwork

staff training

team leadership

Key Management

Microsoft Office

Navision

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

French

Expert

Training and Certifications

Hygiene ( Training )

Boecker
July 2011

Hygiene and Food Safety intensive training ( Training )

Boubess Group
August 2013

Cigar training ( Training )

Phoenicia Hotel
January 2011

Wine training ( Training )

Chateau Kefraya
January 2011

Rum, whiskey and champagne training ( Training )

Diageo - Joe Nazzal
January 2011

MDP (Managerial development training) ( Training )

PHI management
November 2014 (60 hours)

Azadea Thank you Champion ( Certificate )

Issued in: September 2016

Intensive Supervising HACCP – Level 3 courses ( Training )

GWR Consulting
November 2013

Wine Training ( Training )

French sommelier Mr. Fabrice Terpereau
January 2005

Mark Dickenson ( Certificate )

Issued in: December 2013

First aid ( Certificate )

Issued in: December 2013

Employee of the month ( Certificate )

Issued in: August 2015

Train the trainer ( Certificate )

Issued in: August 2013

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

analyzing researches and documentaries

I love reading, following and analyzing researches and documentaries about almost everything that could increase my knowledge in life

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