Total Years of Experience: 22 Years, 4 Months
March 2019
To Present
Country Manager
at Patchi
Location :
Saudi Arabia - Riyadh
I am currently the country manager for Patchi retail & Café in Saudi Arabia & Bahrain responsible for the opening of 12 Cafés & 2 central kitchens. I am running the operation from P&L to budgeting to marketing to real estate to strategic decisions etc
May 2014
To March 2019
Area operations manager
at Azadea Group
Location :
Saudi Arabia - Eastern Province
Role Purpose:
My job is to assist in overseeing the day-to-day operations of multiple outlets and support the F&B division in the developmental and financial success of the assigned outlets.
Key Responsibilities:
- Follow-up on the daily needs of the shops/restaurants ensuring needed enhancements are applied to maintain effective operations to provide high level of customer service
- Assist the F&B President and Country Manager in following up new F&B developments and coordinate with local departments to improve financial performance and HACCP compliance
- Provide operational assistance to relevant departments and to new opening stores while ensuring scheduled opening dates are met and operation standards are maintained
- Provide overall coordination and on-going evaluation of the F&B operations function in order to identify opportunities for enhancement
- Assist in developing, implementing and enhancing all processes/procedures related to F&B operations for continuously improving the effectiveness and efficiency of the department
- Help in achieving financial and operational objectives by anticipating requirements, submitting information for premises' budget, scheduling expenditures, analyzing variances, managing quality and monitoring cost control
- Direct collection of data and preparation of consolidated reports related to the division while ensuring the provision of reliable inventory, cost control and financial data to support F&B Management's decision making
- Assist in recruiting, training, motivating and evaluating my team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
My job is to assist in overseeing the day-to-day operations of multiple outlets and support the F&B division in the developmental and financial success of the assigned outlets.
Key Responsibilities:
- Follow-up on the daily needs of the shops/restaurants ensuring needed enhancements are applied to maintain effective operations to provide high level of customer service
- Assist the F&B President and Country Manager in following up new F&B developments and coordinate with local departments to improve financial performance and HACCP compliance
- Provide operational assistance to relevant departments and to new opening stores while ensuring scheduled opening dates are met and operation standards are maintained
- Provide overall coordination and on-going evaluation of the F&B operations function in order to identify opportunities for enhancement
- Assist in developing, implementing and enhancing all processes/procedures related to F&B operations for continuously improving the effectiveness and efficiency of the department
- Help in achieving financial and operational objectives by anticipating requirements, submitting information for premises' budget, scheduling expenditures, analyzing variances, managing quality and monitoring cost control
- Direct collection of data and preparation of consolidated reports related to the division while ensuring the provision of reliable inventory, cost control and financial data to support F&B Management's decision making
- Assist in recruiting, training, motivating and evaluating my team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
August 2012
To May 2014
Outlet manager/Sommelier
at Cafe Hamra Restaurant - Boubess Group
Location :
Lebanon - Beirut
January 2010
To December 2011
Assistant Manager/ Sommelier
at Rose Restaurant
Location :
Lebanon - Beirut
January 2007
To January 2009
Floor Supervisor
at Buddha Bar
Location :
Lebanon - Beirut
Responsible of the front floor tasks
January 2005
To January 2007
Branch Manager - Training Supervisor
at Nando's Restaurant
Location :
Lebanon - Beirut
Performing Restaurant Manager's daily tasks.
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