Operations Manager
IWAN Interiors
Total years of experience :15 years, 4 Months
Direct Contact with the clients/consultants.
- Work with management team to identify and evaluate market, new target
clients
- Work with management team to develop and implement strategic sales plan
- Identify and evaluate specific new profitable business opportunities
- Achieve own sales target and lead team to achieve team target and/or overall
company target
- Initiate and complete proposals and presentation for new business
opportunities
- Work with internal teams to deliver outstanding presentation to capture
profitable business opportunity
- Maintain an excellent client relationship with existing and potential client
- Managing multiple projects.
- Follow up/Coordination with the Project Coordinators on their assigned projects.
- Direct Contact with the clients/consultants.
- Preparation of the project schedule.
- Review the project plans and specifications and comment on the design, scheduling, possible cost savings measures and potential delivery, production and installation problems.
- Expedite all shop drawings and approvals.
- Monitor and maintain the project schedule on a weekly basis.
- Raise and discuss relevant issues at the job site meetings.
- Prepare & issue minutes of all site meetings.
- Inform the Consultant/Client of any errors, discrepancies or omissions contained within the Consultant’s design drawings.
- Expedite all CO (change order) costs. Maintain current CO logs.
- Ensure completion of and track all independent testing and inspections as required.
- Issue monthly progress draws and invoicing to consultant and client including final holdbacks.
- Maintain and enforce good installation standards and quality control.
- Ensure all required consultant inspections are performed.
• February 2012 - April 2013 Project Management and Interior Design of an Apartment in Baabda, Lebanon
- Avant-Projet approved and executed
- Supervised the execution of the False-Ceiling/Lighting
- All the furniture to be custom made for this Apartment; Provided Woodwork drawings; Coordinated with Carpenter
- Purchased Fabrics; Lightings; Ceramics
- Kitchen Design
• May 2012 - July 2012 Drafts as Avant-Projet:
- Renovation of Villa in Souk al Ghareb, Lebanon
- Design drawings for an Apartment in Shayleh, Lebanon
Site Visit - Chimney design - Providing/Coordinating with Chimney builder
• January 2011 - May 2011 Complete Interior Architecture, Design and Implementation
for Lebanese restaurant “Shawarma Twist” - Dubai
- Avant-Projet approved and executed
- Project Management - Dealing with the Contractor and Sub-Contractors
- Overseeing the field operations and management of contractors and sub-contractors.
- Work with the Project Contractor and Owners to solve challenges related to the project schedule and budget.
- Monitor and ensure compliance with safety plans and standards.
- Track and report on progress on each project, including detailed daily reports.
- Purchasing Orders for Kitchen Equipments, Fabrics, Ceramic, Lightings and Furniture…
• May 2010 Concept and schematic plans for a Japanese Restaurant - Beirut
• February 2010 Concept and schematic plans for a Spa - Lebanon
• August-December 2009 Freelance Project: Complete Interior Architecture, Design and Implementation
for a pub, “Entourage” - Beirut
- Avant-Projet approved and executed
- Project Management - Dealing with the Contractor and Sub-Contractors
- Overseeing the field operations and management of contractors and sub-contractors.
- Work with the Project Contractor and Owners to solve challenges related to the project schedule and budget.
- Monitor and ensure compliance with safety plans and standards.
- Track and report on progress on each project, including detailed daily reports.
- Purchasing Orders for Kitchen Equipments, Fabrics, Ceramic, Lightings and Furniture…
- Provide support to the Account Manager by ensuring process compliance from proposal generation to client invoice generation.
- Responsible for the entire sales order fulfillment process, including management of customer orders from order entry through punch list resolution, providing support to sales staff, and accurate and timely service to customers.
- Coordinate order entry, order management, manufacturers interface and close out of orders.
- Preparation of presentations, advising clients on products or solutions suiting their needs.
- Preparation of layout if necessary, with the help of the Interior Design support or by myself.
- Preparation of quotations.
- Conducting site visits if needed.
- Negotiations with clients.
- Follow up with clients including sign-off on completion.
- Conducting and handling payments from clients.
- Following up with the internal Procurement department for orders with suppliers.
- Overseeing the timeline for the project.
- Solving issues on site during delivery.
- Assist Senior Sales staff in their projects if needed.
- Managing client files and client databases.
- Club House “Aindkit”, building area 400m²: architectural design of
The building, plans and facades, circulation for the inside, detailed execution drawings, final rendering with color effects
- Apartment in Beirut, area 280m²: measurement at the site, plumbing plan and tiling for the bathrooms, electrical plan, A/C plan, heating plan, false ceiling and lighting plans, detailed execution drawings with color effects, woodwork plans, meetings with the client, selection of colors and fabrics
1 year master in Architectural Design
