Senior Golf Reservations Agent
Sharjah Golf and Shooting Club
Total years of experience :7 years, 8 Months
• Call Inquiry handling
• Calling/Emailing golfers for any upcoming events
• Ensure proper selling techniques and strategies are used to maximize sales and increase revenue
• Process/handling cash and credit card transactions
• Book golf lessons, monitor tee time slots, make sure all reservations documents are up to date
• Handling group bookings and events
• OIC when superior is not around
• Training new staffs
• Any other tasks assigned by the Golf Reservations Supervisor or DOG
• Nominated as Employee of the Month (July 2014)
• Call Inquiry handling, inviting and setting appointments for prospects.
• Phone & Fax handling, Clients Schedule and Bookings, Cashiering, money safekeeping & business reports.
• Promoted as telemarketer after 2 years.