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Cheryl MAE Austero , ADMINISTRATOR

Cheryl MAE Austero

ADMINISTRATOR·Al hattlan Media LLC

United Arab Emirates

Diploma, CNA -Nursing Assistant

Work experience

Total years of experience: 8 years, 6 months

ADMINISTRATOR

January 2026 - Present

Al hattlan Media LLC

Dubai, United Arab Emirates •Remote

January 2026 - Present

Highly Organized Administrative Professional with strong
experience in office administration, customer services, and
document management. Skilled in managing daily
operations, coordinating schedules, maintaining accurate
records, and handling calls and emails in a professional
management, handling multiple tasks under pressure, and
ensure smooth and well-organised office operations in
fast-paced environments while maintaining accuracy,
realbility, and high performance standards.
Company industry:
Public Administration
Job role:
Administration

Team team /Front desk Receptionist

September 2024 - November 2025

Royal Box Fitness Gym

Dubai, United Arab Emirates •Remote

September 2024 - November 2025

* Team Leadership with strong personality communication Leadership
* Experience in supervising and motivating team members to achieve departmental goals
* As a Team Leader, I seek challenging opportunities where I can fully use my skills for the success organization and to work it encourages me to succeed and grow professionally where I can utilized my skills and knowledge I want to excel with the hard work, preceverance and dedication, to secure a meaningful position that aligns with my values and passion
Company industry:
Fit-Out & Joinery
Job role:
Sales

TEAM LEADER / FRONT DESK RECEPTIONIST

January 2024 - January 2025

Royal Box Fitness gym LLC

Dubai, United Arab Emirates •Remote

January 2024 - January 2025

Opening and prepared the gym for daily operations,
ensuring all facilities were fully functional, Greet customers
politely and assist with orders or requests.As Team Leader
with strong leadership, communication, and organizational
skills supervising and motivating team members to achieve
departmental goals, ensuring high performance, efficiency
and quality standards.skilled in planning task, delegation
and problem-solving while fostering a positive and
collaborative environment committed to continuous
improvement, staff development, and maintaining
operational excellence in line with company objectives.
Company industry:
Hospitality & Accomodation

hotel housekeeping attendant

March 2022 - March 2024

J.A the Resourts

Dubai, United Arab Emirates

I found this job using Bayt.com

March 2022 - March 2024

*Maintaining cleanliness and orders - keep all areas clean hygienic fallowing the clients instruction
*Replace used item (towel, linens, Amenities , Etc )
* Report any broken equipmentment or safety Hazards
* Plan cleaning Task effectively to cover all assigned areas, Respect guests privacy, such as knocking before you entering, and keep confidential information
* Always be polite , Respectful and Helpful at all times
* Customer caring, and hospitality
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

HOTEL RECEPTIONIST

January 2022 - January 2024

JA BEACH RESORTS-

Dubai, United Arab Emirates •Remote

January 2022 - January 2024

Professional and customer-fucosed hotel Receptionist with
strong experience in front desk operations, and guests
relations, and reservation management, skilled in handling
guest check-ins and check-outs, managing bookings and
resolving customer concerns, and delivering exceptional
hospitality service in fast-paced hotel environments.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

waitress

November 2017 - January 2024

Penongs

Davao, Philippines

I found this job using Bayt.com

November 2017 - January 2024

*Politely welcoming customers upon arrival, guide them to their seats, and present them menu with a smile
*Listen carefully to customers and record their orders
*asked if they have any allergies
*Ensure everything is serverd correctly and attractively
*Handle payments, especially time management
*Coordinate with colleagues and always smile
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Newton

November 2026

November 2026

Diploma, CNA -Nursing Assistant

United Arab Emirates

Edusight

September 2026

September 2026

Diploma, Business Administration&Seretarial

United Arab Emirates

Univsrsity of Mindanao College

January 2017

January 2017

Bachelor's degree, Business Administration And Hospitality Management

Philippines

Admin Secretarial,A role responsible for handling office administration, communication, documentation, and support task such as Clerical Tasks: Filing, typing, data entry, record keeping. Communication: Handling calls, emails, scheduling meetings, coordinating with staff or clients. Documentation: Preparing reports, presentations, letters, and official correspondence. Office Management: Ordering supplies, maintaining office equipment, assisting with events. Supporting Executives: Managing calendars, travel plans, and appointments.

Skills

Teamwork
Expert
Teamwork
Expert
Customer Service
Expert
Customer Service
Expert
Sales strategy,Team Work Collaboration,Hospitality,Customers caring,Problem Solving,Management
Expert
Sales strategy,Team Work Collaboration,Hospitality,Customers caring,Problem Solving,Management
Expert
Administration
Intermediate
Administration
Intermediate
Receptionist
Intermediate
Receptionist
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CORPORATE SOCIAL RESPONSIBILITY
Intermediate
CORPORATE SOCIAL RESPONSIBILITY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MARKETING MANAGEMENT
Intermediate
MARKETING MANAGEMENT
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
TENACITY
Intermediate
TENACITY
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Administrative Assistance
Intermediate
Administrative Assistance
Intermediate
Secretarial
Intermediate
Secretarial
Intermediate
Front Office
Intermediate
Front Office
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate

Languages

English

Expert

Tagalog

Expert

Training and Certifications

Certifications
Caregiver Nursing Assistant
CNA Assiatant
Newton-Dubai
May 2026
Admin&Sercitarial Management
Newton-Dubai
Nov 2025

Hobbies and interests

voluntering in Church Volleyball badminton Fitness