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Chidiogo  Ezeani, Office Admin_

Chidiogo Ezeani

Office Admin_·Federal Capital Territory Administration (FCTA abuja)

Nigeria

Higher diploma, Office technology and management

Work experience

Total years of experience: 4 years, 2 months

Office Admin_

January 2025 - January 2026

Federal Capital Territory Administration (FCTA abuja)

Abuja, Nigeria Remote

January 2025 - January 2026

: Signing of incoming and Outgoing files

Company industry:
Agriculture & Crop Production

Data Analysis

January 2022 - January 2023

National Information Technology Development Agency. ( NITDA)

Abuja, Nigeria Remote

January 2022 - January 2023

: creating of Apps
: Building of Robot
: creating of Ai ( artificial intelligence)
——l——————————————————

Company industry:
IT Services

Customer service operative.

January 2020 - January 2022

KASIE OUTDOOR FURNITURE

Lagos, Nigeria Remote

January 2020 - January 2022

: Responding to customer emails and telephone calls to resolve problems such as wrong orders,
delivery issues, payments, warranties, exchanges, and refunds
:Offering advice in a professional and efficient manner

: Working in compliance with high customer service standards and
company practices

: Utilizing interpersonal communication skills when engaging with Promptly attending to customer requests.

: Ensuring that customers receive exemplary customer service during all
contact points with the company.

: promptly attending to customers requests.

Company industry:
Administration Support Services

Education

Yaba College Of Technology

February 2024

February 2024

Higher diploma, Office technology and management

Nigeria

Yaba College Of Technology

February 2024

February 2024

Higher diploma, Office technology and management

Nigeria

Skills

BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
NIGERIAN INSTITUTE OF SAFETY PROFESSIONALS
Intermediate
NIGERIAN INSTITUTE OF SAFETY PROFESSIONALS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate

Languages

English

Beginner

Training and Certifications

Certifications
Certificate
Certificate
Certificate

Hobbies and interests

meeting new people
Traveling
Reading books
Development of new business skills