bank teller and client service representative
Banque de Tunisie
Total years of experience :3 years, 10 Months
- Physical and telephone reception of customers.
- Management and monitoring of customer accounts.
- Portfolio development and retention.
- Processing of credits and investment products.
- Process customer complaints.
- Management of cards and cheques (unpaid, ...)
- Management of international trade operations (SWIFT, documentary credit, ...)
- Physical and telephone reception of customers.
- Prospecting and development of a customer portfolio.
- Commercialisation of banking and insurance products and services.
- Management of funds from the agency's fund.
- Processing of Cash, foreign exchange, Western Union, MoneyGram, ...
- ATM (ATM) management