Office Manager
TERBERG MIDDLE EAST FZE
Total years of experience :23 years, 11 Months
DUTIES AND RESPONSIBILITIES:
• Responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency
• Assigning and supervising the responsibilities and administrative tasks among the office staff
• to organize and coordinate office procedures and operations, check for the availability of resources and supervise the work such that work comes to completion within time and as per plan so that targets are achieved
• Efficiently coordinate staff activities and utilizes the allocated resources to ensure task execution in time and organizes orientation and training of new staff members
• Maintains and updates company’s system on Parts Sales and Ordering, Stocks and Accounts
• Making decisions and screening all incoming calls and corresponding accordingly as well as liaising with Finance Dept., Procurement & Parts Dept. internationally including carrying out reports
• Diary management, scheduling appointments, preparing all internal and external communications
• Managing office logistics and administration task
• Coordinate with Government PR for employee's visas, residency renewals and needed legal work, managing the HR filing, etc.
• Booking international and local travels and standing in for the General Manager
• Aiding with various purchasing procedures, inventories, accounts, proposals and similar preparation
• Liaising with JAFZA, local authorities, clients, suppliers and other staff
• Prepares quotation or offer for trucks and tractor spare parts to customers
• Process orders, makes PO overseas, expedite deliveries and facilitates custom procedures
• Process accounts receivables and payables and submits report on expenses and reimbursements
• General Administration support to a European General Manager, including preparing expenses claims, contact lists and various issues on public and private organizations
• Provide ad-hoc secretarial and administrative support at all times
DUTIES AND RESPONSIBILITIES:
• Serve as a direct point of contact of suppliers from various countries to distributors of Komatsu products in the Middle East
• Responsible for ensuring that our company’s customers receive a high level of customer service and interaction with their questions and concerns
• Coordinate and liaise with any other external parties in the course of performing the role of customer service and support. Communicate with customers through a variety of means—by telephone; by e-mail, fax, or regular mail correspondence; or in person
• Tasks to handle any appropriate distributors’ or customers’ claims as well as Komatsu’s claims to various suppliers and In-charge in the Direct Shipment of import and export transactions in Komatsu
• Process quotations, sales orders and spare parts purchase form, and pertinent shipping documents such as invoices, packing list, bill of lading and certificate of origin.
• Stock taking and ordering of complex stationery supplies, toiletries(basic and ad hoc items)
REASON FOR LEAVING:
• FINISHED JOB CONTRACT AND GOT AN OFFER FROM EUROPEAN COMPANY
A. Department : CITY MAYOR'S OFFICE (Feb. 2005-Mar.2007)
3rd Floor, City Hall, Tagum City, PHILIPPINES
Section : BUSINESS PERMIT AND LICENSE SECTION
Position : CITY BUSINESS LICENSE EXECUTIVE STAFF (Promoted)
DUTIES AND RESPONSIBILITIES:
• Receives and records all Inspection Reports of Inspectors and summarizes all the Inspector’s output
• Takes charge of Incoming and Outgoing documents; Prepares reports, memo, correspondence, presentation, and other documents;
• Maintains systematic filing of all incoming and outgoing correspondence and other documents; and handles other administration and secretarial functions; Types and releases Working Permit for private employees.
• Does actual inspection of business permit and licenses to assigned areas.
REASON FOR LEAVING:
• ACCEPTED A BETTER OPPORTUNITY ABROAD
DUTIES AND RESPONSIBILITIES:
• Prepares purchase request, reimbursement, payment of telephone bills, travel orders and payroll and assist in the bidding procedure to expedite purchases and deliveries
• Takes custody of all requested office supplies and materials of the office and takes charge in assigning these supplies to its respective office sections.
• Deals with incoming and outgoing correspondence.
• Receives records and endorses document relative to procurement of all office supplies and materials, medicines, meals and snacks, spare parts and construction materials and equipments needed in the Local Government Unit of Tagum City.
• Reviews and scrutinizes all supporting documents relative to procurement of all purchase requests through public bidding.
• Pre-audits all procurement documents as to its accuracy and completion of pre-requisites.
• Tasked to do customer related works and is exposed to do basic familiarity on office equipment.
• Takes custody in the safekeeping, protection and handling of all back-up files stored in the assigned computer units used in the office operation
REASON FOR LEAVING:
• PROMOTED TO A BETTER POSITION IN THE GOVERNMENT SECTOR (Internal Transfer)