Christian Bonife

•Provide a welcoming phone greeting and following Guest ordering procedures.
•Wrote patron’s food orders on slips, memorized orders, and entered orders for transmittal to kitchen staff in a 100+ seat restaurant.
•Keep kitchen staff informed by noting the timing of meal progression.
•Properly open and pour wine at the tableside.
•Served food and beverages to patrons, and prepared or served specialty dishes at tables as required.
•Promptly address customer service issues and refer customers to management when necessary.
•Perform basic cleaning tasks as needed or directed by the supervisor.
•Cleaned all work areas, equipment, utensils, dishes, and silverware, and ensured they are stored appropriately in accordance with law.
•Assist with special events as needed.
•Memorized restaurant’s menu and accompanying meals, leading to daily sales of 15% profit.

•Greet customers warmly and direct them to their table.
•Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
•Offer appetizers and alcoholic drinks.
•Offer menu recommendations upon request.
•Take food and beverage orders and enter them into our system in a timely manner.
•Provide attentive service to customers by refilling drinks as needed and checking in during meals.
•Keep a constant eye on the table to assist the needs and fulfill them immediately.
•Change tablecloths and clean dishes and flatware.
•Maintain stock and cleanliness of stations.
•Transport all dirty tableware to dishwashing area for proper cleaning.
•Request customer/guest to paid cash or card and assist accordingly.

•Promptly greet guests as they are seated and bring plantain chips, sauces, and water to the table.
•Communicate with server/hostess to assure efficient seating, table utilization, and customer service.
•Assist the wait staff with table settings by fetching and placing appropriate tableware, eating utensils and napkins.
•Delivering food orders from the kitchen to customers’ tables rapidly and accurately.
•Respond appropriately to guest requests, communicating requests to the server as needed.
•Assist server as needed with food delivery, especially with large parties and during peak periods.
•Obtain service area assignments at the beginning of each shift.
•Acting as the point of contact between Front of the House and Back of the House staff.
•Uphold our food health safety and sanitation principles.
•Make sure amenities are fully stocked.
•Ensure cleanliness of workstations throughout the day and clean area before departure.
•Transport all dirty tableware to dishwashing area for proper cleaning.