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Christian Dave Acosta, Sales Consultant / Telesales / Talent Acquisition Specialist

Christian Dave Acosta

Sales Consultant / Telesales / Talent Acquisition Specialist·RENAISSANCE OPEN BORDER SOLUTIONS FZE

United Arab Emirates

Bachelor's degree, Biological Sciences And Psychology

Work experience

Total years of experience: 12 years, 0 months

Sales Consultant / Telesales / Talent Acquisition Specialist

May 2023 - Present

RENAISSANCE OPEN BORDER SOLUTIONS FZE

Dubai, United Arab Emirates

May 2023 - Present

-Doing posters, videos and posting different job hirings for
different countries in different social media platforms.
Responsible for sourcing, hiring and recruiting applicants
depending on clients needs.
-Doing manual outbound calling and chating applicants for
interview or screening from own generated and company
leads.
-Receives inbound calls for customers inquiring about the
process, requirements and cost, provide good customer
service and request appointment for call back if applicants
are not yet available for a call.
-Doing own digital marketing like boosting own FB Page to
fulfill manpower requirements and sale.
-Offers different type of visas and services to interested and
qualified applicants and explains process of migrating in

Company industry:
Human Resources Outsourcing

CALL CENTER AGENT / CUSTOMER SERVICE REPRESENTATIVE

January 2019 - January 2023

EXL Services PH

Pasay, Philippines

January 2019 - January 2023

-Receiving inbound calls from customers inquiring about their
HEALTH/LONG TERM CARE insurance such as policy
definitions, provisions, package inclusions, claims status,
policy remaining balance and all premiums related concern.
Doing outbound calls if theres an update on customers
claims, concern/issues or complaints or if there is requested

Company industry:
Business Process Outsourcing (BPO)

Order Management Officer

January 2016 - January 2019

TELCO SERVICES AUSTRALIA (TELSTRA ACCOUNT)

Pasay, Philippines

January 2016 - January 2019

-Data Entry, provisiong orders for mobile postpaid and
internet connections and inout all customer details and order
to the system. Send back sales to sales agent if the order is
incomplete or if something needs to clarify or verify.

Company industry:
Business Process Outsourcing (BPO)

HR/ADMIN COORDINATOR

January 2014 - October 2015

JOLLIBEE WORLDWIDE SERVICES LOGISTIC under TOPLIS SOLUTIONS INC. (AGENCY)

Manila, Philippines

January 2014 - October 2015

-Responsible in sourcing, hiring, and recruiting warehouse
staffs and keeping every employees document safe for audit.
-Doing initial interview, screening and endorsing warehouse
personnel to the training team
-Monitoring day to day operations and ensuring headcount is
completed before shift start.
-Calling stand-by reliever to complete headcount
requirements if necessary
-Issuing IRs, DAs, and initial investigation before endorsing to
HR Manager for HR hearing
-Doing timekeeping and send it to payroll for salary pay

Company industry:
Media Production

Education

Pamantasan Ng Lungsod Ng Muntinlupa

April 2013

April 2013

Bachelor's degree, Biological Sciences And Psychology

Philippines

Pamantasan Ng Lungsod Ng Muntinlupa

January 2013

January 2013

Bachelor's degree, Psychology

Philippines

Skills

PSYCHOLOGY
Intermediate
PSYCHOLOGY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
SALES
Intermediate
SALES
Intermediate
ORDER PROCESSING
Intermediate
ORDER PROCESSING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
DECORATOR PATTERN
Intermediate
DECORATOR PATTERN
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MANUFACTURING OPERATIONS
Intermediate
MANUFACTURING OPERATIONS
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
office work
Intermediate
office work
Intermediate
customer interactions
Expert
customer interactions
Expert
problem solving
Intermediate
problem solving
Intermediate
Sales
Expert
Sales
Expert

Languages

English
Intermediate
Tagalog
Native Speaker