Christian Yves عبادي, Service Desk Technician

Christian Yves عبادي

Service Desk Technician

Chemist Warehouse

البلد
الفلبين - Manila
التعليم
بكالوريوس, Network and Hardware
الخبرات
13 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 9 أشهر

Service Desk Technician في Chemist Warehouse
  • الفلبين - Mandaluyong City
  • أشغل هذه الوظيفة منذ مارس 2020
IT Specialist في INTEGRANET NETWORKING SERVICES LIMITED
  • الفلبين - Batangas
  • مارس 2019 إلى مارس 2020

Monitor large wireless network (WISP), head office computers and servers for problems from Network Operation Center (NOC)
Analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.

IT Assistant في Mobitronix LLC
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2014 إلى نوفمبر 2018

Responsible for installation, operation, and maintenance of computer systems and other technologies such as communication systems. Primary duties include configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users. Provide assistance by answering calls and e-mails regarding the computer network or communication systems. Responsible for writing reports, tracking inventory, evaluating new technologies, negotiating contracts with vendors, and developing contingency plans in case of network failure.

IT Staff في AL Hujailan Pvt. Ltd.
  • المملكة العربية السعودية - حائل
  • أكتوبر 2010 إلى نوفمبر 2013

Investigating end user problems and needs, identify their source, and determine possible solutions. Participating in the development, implementation, installation, and testing of application hardware and software. Providing system level support for computer software and hardware used to conduct development of a project. Recommending and installing new hardware and software but not limited to troubleshooting. Maintaining confidentiality with the regard of information being processed stored or access by the network. Documenting all network and hardware problems and resolutions for future reference.

IT Assistant في D818 Technology Solutions Inc.
  • الفلبين
  • يونيو 2009 إلى يوليو 2010

Troubleshooting common hardware and software issues. Meeting deadlines and adjust to changing priorities. Working independently with less supervision. Troubleshooting and configuring network.Work as part of a team in stressful situations, maintain composure and sense of humor in the face of heavy workload and constant interruptions

الخلفية التعليمية

بكالوريوس, Network and Hardware
  • في Batangas State University
  • يوليو 2009

A graduate of Bachelor of Science in Information Technology from Batangas State University dated 8th of July 2009.

Specialties & Skills

PC Networking
Desktop Support
Desktop Hardware
Remote Management
Microsoft Windows
Mac trouble shooting
Microsoft Windows
Network Troubleshooting
Cisco Networking
Adobe Photoshop
Adobe Illustrator
LogMeIn Central Remote Assitance

اللغات

الانجليزية
متوسط
العربية
متوسط