MANAGER
Private Family
مجموع سنوات الخبرة :15 years, 3 أشهر
Responsible for overseeing the general day to day operations of the palace and
other residences that belongs to the family in Qatar and outside Qatar
Travelling with the family when needed
Managing the household’s schedules, calendar and daily menu
Event planning, organizing and coordination
Arranging appointments for personal and professional needs
Scheduling home maintenance and repair work, and supervising the project
Handling household bills and administrative duties
Running errands and performing necessary tasks
Shopping for food supplies and other requested items
Researching market trends and generate new ideas
Following of proper purchasing and requisitions procedures and maintain
records for inventory, labor cost, food cost and beverage cost
Completion of weekly schedules of staff
Supervision of other household staff, such as housekeeping, private chefs,
nannies, personal butlers, drivers and securities
Interviewing and recruited staff
CHRISTIANE BRONOLA
Process reservations though telephone, email, fax or any other
Prepare nightly seating charts
Update daily clients data base and document all preferences
Compiling and filing customer feedbacks
Assist managers in handling activities
Daily briefing to hostess about reservations, special requests and events and VIP
guests
Handling daily reservations and confirmations
Preparing daily reports and submit to the manager
Compiling and filing customer feedbacks
Participation in several events such as David Getta 2007, 2008, 2009, 2010 and
Bob Sinclar
-CHARGE
Handling daily reservations and confirmations
Emailing VIP clients and updating clients data base
Manage group reservations, meeting with guests, understanding their needs and
providing them with an appropriate seating plan and menu
Work in a fast paced, consumer interactive environment
Assist waiters by taking orders when needed
LE SUSHI BAR
Handling daily reservations and confirmations
Compiling customers feedbacks
Updating clients data base
Communicating with kitchen and service team to insure best service
Assist waiters by taking orders
Pre- opening) February 2012 -2013
Managing the day to day operation of the Banqueting Department, Outside
Cateringsand The Terrace Restaurant, with the support of the Operations
Manager
Monitoring the setting up, maintenance and break down of banquet events and
liaise with all departments to ensure that all guests expectation are met
Act as a single point of contact with the banquet host during functions to ensure
that everything runs smoothly
Delivering an outstanding customer service, dealing with costumer complains and
provide quick service for last minute changes
Work with the chef and head server to ensure all arrangements and details are
dealtwith
Researching market trends and generate new ideas for service and products that
will maintain a competitive and leading edge over our competitive set
Completion of weekly schedules. Schedule staff as necessary to ensure adequate
and consistent levels of service
Following of proper purchasing and requisitions procedures and maintain
records for inventory, labor cost, food cost and beverage cost
Help in preparation of forecast and Beo
Attendance and participation of weekly
in
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