Software Quality Assurance Engineer intern
TechGenies
Total years of experience :5 years, 2 Months
o Work as part of scrum team, for product development work for upcoming releases
o Working with Lead QA and Development counterparts to understand the feature specs, develop and review feature test design specs
o Develop standards and procedures to determine product quality and release readiness
o Perform manual testing
o Research and analyze product features being tested
o Review user interfaces for consistency and functionality
o Identify, isolate, and track bugs throughout testing
o Discover bugs within software
o Return the product to developers for modification
o Create, document, and implement processes where needed to achieve desired strategies
o Assist in coordination with the marketing department to ensure the alignment of the product with company’s brand and strategies
o Define configuration specification and business analysis requirements
o Help design, document and maintain system process
o Communicate with internal colleagues to understand the needs of department and the organizations as a whole
o Research and identify new ideas for strategic project and review web analytics
o Engage in needed market research and market intelligence activities to identify and understand customer needs and preferences in existing and new markets
o Design deploy and support software development process and tools
o Define the module specific requirements for software development projects
o Develop coding and design tasks to ensure software needs specified performance and reliability requirements
o Conduct system programming and systems support activities
o Persuade potential customers to purchase Touch services and products
o Contact Individuals by phone
o Providing customer service and informing Touch customers about new offers
o Explain products or services and prices, and answer questions from customers
o Obtain customer information such as name, address, and payment method, and enter orders into computers
o Record names, addresses, purchases, and reactions of prospects contacted