كريستين عماد, Assistant Human Resource Manager

كريستين عماد

Assistant Human Resource Manager

IVAS

البلد
مصر - القاهرة
التعليم
بكالوريوس, accounting
الخبرات
15 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 9 أشهر

Assistant Human Resource Manager في IVAS
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ فبراير 2015

Main duties:

-Maintains the work structure by updating job requirements and job descriptions for all positions.
-Ensures planning, monitoring, and appraisal of employee work results; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors
-Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
-Prepares employees for assignments by establishing and conducting orientation and training programs.
-Ensures legal compliance by monitoring and implementing applicable human resource requirements; conducting investigations; maintaining records;
-Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs
-Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records
-Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures
- Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions

Human Resource Assistant في ZTE
  • مصر - القاهرة
  • يناير 2011 إلى فبراير 2015

Payroll, compensation and other benefits calculation
Maintaining Employees Social Insurance calculation and Monthly Payment
Identify staff vacancies, interview and Participate in selecting applicants
Maintaining Medical Care for all Employees and following up on any financial disputes
Maintaining employees files and the HR filing system
Attendance Management
Annual Leaves records keeping
Ensuring Employees Contracts renewal and Modifications
Handling all Flights and hotels Reservations
Putting on ZTE Events, conferences and workshops
Responsible for Monitoring and Handling all office expenses and Expenditures
Coordinating Mail Shots and all Publicity tasks
Organizing and servicing Meetings (producing agendas and taking Minutes)
Arranging Appointments
Maintaining Diaries
Performing all secretarial Functions

Customer Service في CIB BANK
  • مصر - القاهرة
  • يوليو 2010 إلى نوفمبر 2010

Main Duties:
Handling financial transactions (opening / closure accounts, or any other needed financial transactions, )
Releasing Letter of credit
Handling customers complaints and requirements
Responsible for sales margin (loan, credit cards...etc

Guest relation officer في Hilton Long beach resor
  • مصر
  • ديسمبر 2009 إلى يونيو 2010

Main Duties:
Responsible for guest requirements and complaints
Checking the VIP guest and the H honor list
In charge of all Guests special occasions
Handling all the reservation related to the hotel exclusive restaurants and outlets

Customer service في Mobinil
  • مصر
  • أغسطس 2008 إلى ديسمبر 2009

Consumer Services, Consumer Services. Company Size: 101-500 employees


Main Duties:
Handling all customers Complaints and Inquiries
Handling Technical Complaints and escalate the Concerned Department in the advanced cases
Handling All billing Complaints and General Information

Due To High Performance I was also in charge of monitoring the New Comers and I was sending performance reports to their teams leaders

الخلفية التعليمية

بكالوريوس, accounting
  • في Cairo University faculty of commerce
  • يوليو 2008
الثانوية العامة أو ما يعادلها, high school
  • في Saint Joseph School
  • يونيو 2004
الثانوية العامة أو ما يعادلها,
  • في high School
  • يناير 2004

- Thanaweya Amma hurghada

الثانوية العامة أو ما يعادلها,
  • في Saint Joseph School hurghad

Specialties & Skills

ADMINISTRACIÓN DE BENEFICIOS
BANKING
BILLING
BUDGETING
CONFERENCES
CONTRACT MANAGEMENT
COUNSELING
MICROSOFT MAIL

اللغات

الانجليزية
متمرّس
الروسية
متمرّس