Christine Jane Delfin

Coordinate office activities to ensure efficiency and compliance with company policies.
Ensure the maintenance of office equipment and liaise with IT support for troubleshooting.
Assist HR in onboarding new employees and maintaining personnel records.
Coordinating with PRO, and assist in the employees’ renewal of Medical Insurance and Visa.
Oversee payroll preparation including expenses, privilee and salary certificate.
Managed various CRM’s, such as SAP Ariba, ZoomInfo and Bullhorn.
Handle correspondence, prepare documents, and manage databases.
Ensure compliance with legal requirements and internal policies.

1. Serves visitors by greeting, welcoming, and directing them appropriately.
2. Answering, forwarding, and screening phone calls both domestic and international, as
well as routing them.
3. Oversee and manage all administrative functions of the office, including answering phones, responding to emails, and greeting visitors.
4. Respond promptly and professionally to customer inquiries through various channels, including phone, email, and chat.
5. Provide accurate information about products and services to assist customers effectively.
6. Identify and resolve customer concerns and issues in a timely and efficient manner.
7. Stay informed about updates, changes, and new services to better assist customers.
8. Maintain office supplies and equipment, ensuring that they are always in good working order and fully stocked.
9. Develop and maintain filing systems, both paper and electronic, ensuring that all documents are properly stored and easily accessible.
10. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).

Managed end-to-end conveyancing processes fo property sale and purchase transactions
in compliance with UAE real state reg
+ Prepared, processed, and mnitored Forms. A B, and F though the Trakhees portal
ensuring accuracy and imely completion
+ Coordinated with buyers, sellers rel estate agents, and trust offices to facliate smooth
property transfers.
+ Collected, reviewed, and verified al rewired documentation fo transfer transactions 3nd
mortgage related requirements.
+ Coordinated payment arangements, including cash purchases, mortgage transactions, and
managers cheave requirements
+ Scheduled and organized transfer appointments with trust offices and ensured all
parties were informed of transaction requirements,
+ Coordinate logistics and operational support fo real estate agents, including scheduling
and communication with partner hotels fo nteration! roadshows.
+ Manage administrative preparations for roadshows scros various countries, including visa
processing. document handing, and tinerary tracking.
+ Oversee the accuracy of online property stings by counterchecking deta on platforms.
such a Bayut and Property Finder,
+ Serve 3s backup support 10 the CEOs office, assisting ith calendar management,
correspondence, an other executive task nthe absence of the personal assistant
+ Lisise with internal departments and external partners to ensure smooth execution of
company events and marketing activites.
= Handled clients professionally via
phone, emails and in-person
during my previous jobs, which
improves customer engagement. increase in productivity.

+ Coorinate and oversee dl office operations to ensure efficiency, crgaizaton, and
compliance
with company police and procedures.
+ Supervise the maintenance of ofc facies and equipment, and ise with IT support
for timely troubleshooting
and se rescuton
+ Supervise the maintenance f ofc facities and equipment, and ise with IT sopport
for timely troubleshooting
an sue rescuton.
+ sist
HR with employee onbosding, msntainin personnel records nd ensuring p-L-
date documentation
+ Work closely with the company PRO to manage employee via renemls, medical
Insurance coordination and ther government elated processes.
+ Draft and handle official business comespondence, prepare documents, and maintain
sccrate and secure records for both interna and extemal se.
+ sist the Orctor with personal and executive support tasks, inching booking
restaurants and apcintments for fami events snd roving ners personal sistance.
+ Collet chen cheques, manage secure handing and debvery, and safegrd the Directors
confident and egal documents.
+ Handie monthly payments for office utes and services inching Etsia, DEWA. and
othr relate office maintenance snd operation) expenses.
+ Ensure a8 tasks are completed with 3 igh level of discretion, accuracy, and
professions, while sporting the smooth runing
of busy recut ff.
+ Manage payroll preparation including handing staff expenses, ising salary and
employment certificate, and processing employee benefits such a: Pre.
+ Proficient in managing nd updating CRM platforms such as SAP Arba, Zoominfo,
Linkedin Recruter and Bulhom fo support recruitment operations and. business
development.
+ Provided a profesional and wekcomin fs pot of contact by greeting and directing
visitors, lent,
and vendors with courtesy an efficiency.
+ Answered, screened, and routed both domestic nd intematona phone calls, ensuring
prompt and accurate communication across departments.
+ Performed a range of administrative tasks, inching photocopying faving. document
preparation and coordinating courier shipments
+ Scheduled and. organized meetings, appointments, and conference room bookings,
supporting senior staf and interna teams.
+ Maintained office secuty procedure by sing and managing acces cards, checking
Viltor IDs, and updating visto logbooks securely
+ Handled sensitive financial documents, such 3 cheques, ensuring, they were stored
securely and release ony 0 authorized reciients.
+ Oversaw general office upkeep, including monitoring office suipment functionality and
ordering require office supplies
and consumables.
+ Suoparted smooth day-to-day cperatons ina busy IT environment by ensuring effective
Commanication. resource svaiabity, and administrative coordination,
Primary response for managing the cash funds of the branch, making sure that the
funds are sufficient. ransactons are uly authorized
an r cords ae accurate.
+ Cros sols company products by answering inquiries. informing. customers. of new
products and services promotions and ascertaining customers needs.
+ Maintained customer_confdence and. protects companies operations by Keeping
Informstion confident

+ Oversee the finan data and maining accurate books on accounts payable and
recievable,
+ Perform daly accounting task such 35 monthly reporting, ener ledger ents, and
record payments
and dustments.