Secretary Cum Document Controller
future gate business services
Total years of experience :10 years, 8 Months
I was working with Qatar Airways for the last 6 years and my main expertise has been in the customer service field with in-depth knowledge of standard operating procedures and inflight services. A humble request to consider me for an interview to further showcase my skills and abilities.
My CV is attached for further screening requirements. Should my CV not meet the requirements of the job applied for I put forward a request to consider me for any other vacant position that the organisation may deem appropriate for me.
• Handled airport operations relating to customer check-in, customer boarding, flight re-routing options for misconnected customers.
• Handled flight departure tasks to ensuring on time performance.
• Ensure that customers are satisfied with products, services and features.
• Provide prompt, accurate and courteous responses to customers.
Reservation and Ticketing
•Responsible with booking flight tickets and handle reservations for customers.
•Assisting customer inquiries with flight timings, seat availability, fares, reservations etc.