Customer Service Representative
Bank of beirut
Total years of experience :12 years, 5 Months
Purchasing and dealing with all local and abroad suppliers.
Searching for new products.
Issuing claims.
Studying electrical drawings and issuing offers .
Following up on all projects
Drawing the KNX home automation layouts.
I give private lessons for students in primary classes
Job description:
Sales
1-Preparing of Bill of Quantity, Cost Estimation, Quotation, Proposal, Tender, Pre-Qualification Documents.
2-Updating the list of received Purchase Order and preparing of Sales Report at the end of the month
3-Coordinate with Accounts and Technical Team regarding sales/project/support.
Studying projects
Supervising daily schedule for the maintenance team
Issuing claims related to defected materials to the suppliers
Preparing and proposing maintenance contracts
Preparing offers
Invoicing
Purchasing
Issuing Delivery notes
Coordination
Public relations
Almost 3 years ago I have started my work at Simac company as an administrative assistant in the technical /automation department. Few months later I have found myself deeply engaged in sales (issuing offers, dispatching materials from the warehouse, scheduling the technicians interventions on site, invoicing the projects, following up on the quotations, receiving a request and proposing solutions... ). I also had to issue claims related to all the defected materials to be submitted to the supplier. on the other hand, I had to work on the maintenance contract with clients..
It was so hard for me at the beginning to get used to this type of work, and to be able to work under stress/pressure and in a very enthusiastic environment, but now I have reached a point in which I am able to seek my teeth into all the administrative positions. I have also acquired a status of high professionalism thanks to my Manager who helped me at the beginning of my work to become an independent entity in the company.
Representative for a tourism agency
Check the reservations of the tourists in hotels
Sell excursions
Coordinate with hotels in case of problems with our clients
Client assistance in Marmaris
2009-2011: cashier in Sea Sweet Company (part time job- 3 days per week)
