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christine nader, Customer Service Representative

christine nader

Customer Service Representative·Bank of beirut

Lebanon

Bachelor's degree, Translation

Work experience

Total years of experience: 12 years, 5 months

Customer Service Representative

August 2019 - August 2020

Bank of beirut

Beirut, Lebanon

August 2019 - August 2020

Company industry:
Banking
Job role:
Banking

Product ana account manager

October 2015 - April 2019

Unilux

Beirut, Lebanon

October 2015 - April 2019

Purchasing and dealing with all local and abroad suppliers.
Searching for new products.
Issuing claims.
Studying electrical drawings and issuing offers .
Following up on all projects
Drawing the KNX home automation layouts.

Company industry:
General Engineering Consultancy
Job role:
Purchasing and Procurement

Teacher

January 2008 - December 2018

None

Beirut, Lebanon

January 2008 - December 2018

I give private lessons for students in primary classes

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Indoor Sales Coordinator/ after sales service/ accounting/service administrator

December 2012 - October 2015

Simac

Beirut, Lebanon

December 2012 - October 2015

Job description:
 Sales
1-Preparing of Bill of Quantity, Cost Estimation, Quotation, Proposal, Tender, Pre-Qualification Documents.
2-Updating the list of received Purchase Order and preparing of Sales Report at the end of the month
3-Coordinate with Accounts and Technical Team regarding sales/project/support.
 Studying projects
 Supervising daily schedule for the maintenance team
 Issuing claims related to defected materials to the suppliers
 Preparing and proposing maintenance contracts
 Preparing offers
 Invoicing
 Purchasing
 Issuing Delivery notes
 Coordination
 Public relations

Almost 3 years ago I have started my work at Simac company as an administrative assistant in the technical /automation department. Few months later I have found myself deeply engaged in sales (issuing offers, dispatching materials from the warehouse, scheduling the technicians interventions on site, invoicing the projects, following up on the quotations, receiving a request and proposing solutions... ). I also had to issue claims related to all the defected materials to be submitted to the supplier. on the other hand, I had to work on the maintenance contract with clients..
It was so hard for me at the beginning to get used to this type of work, and to be able to work under stress/pressure and in a very enthusiastic environment, but now I have reached a point in which I am able to seek my teeth into all the administrative positions. I have also acquired a status of high professionalism thanks to my Manager who helped me at the beginning of my work to become an independent entity in the company.

Company industry:
Heavy Industry & Metallurgy
Job role:
Administration

Tour leader

June 2012 - September 2012

Nakhal & Cie travel agency

Türkiye

June 2012 - September 2012

Representative for a tourism agency
Check the reservations of the tourists in hotels
Sell excursions
Coordinate with hotels in case of problems with our clients
Client assistance in Marmaris

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

cashier

January 2009 - January 2011

Sea Sweet Company

Beirut, Lebanon

January 2009 - January 2011

2009-2011: cashier in Sea Sweet Company (part time job- 3 days per week)

Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

Education

Lebanese university, center of languages and translation

October 2012

October 2012

Bachelor's degree, Translation

Lebanon

Ecole secondaire des filles de la charité

June 2009

June 2009

High school or equivalent, Lebanese Official Bacc. II in ES

Lebanon

Skills

Translation
Expert
Translation
Expert
Internet
Expert
Internet
Expert
Word, Excel, Access, Power Point
Expert
Word, Excel, Access, Power Point
Expert
Management
Expert
Management
Expert
Sales
Expert
Sales
Expert
Communication skills
Expert
Communication skills
Expert
Translation
Expert
Translation
Expert

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Intermediate

Recommendations

Bilal Saad

Sep 2015

Sep 2015

Sales & Technical ManagerColleague

Dear Hr Manager, Christine possess excellent communication skills, works with enthusiasm and deals easily with people at professional levels. she is reliable, organized and diligent, a quick learner, hardworking and top-performing customer service professional. it was my pleasure to work with her during more than 3 years Sincerely,

Hobbies

  • Sport: Swimiimg / Interest :Writing +reading
    One of my main target in life is to be able to publish one of the stories I write. I have a passion for writing ; I write small stories about situations I lived and that can be experienced by many others... I write about my country , injustice, poverty...