Christopher Henriques, Insurance Consultant Insurance Operations

Christopher Henriques

Insurance Consultant Insurance Operations

Pan-American Life Insurance Group

Location
Trinidad and Tobago
Education
Master's degree, Finance
Experience
38 years, 5 Months

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Work Experience

Total years of experience :38 years, 5 Months

Insurance Consultant Insurance Operations at Pan-American Life Insurance Group
  • Trinidad and Tobago
  • My current job since January 2019

COO for the Caribbean region for a life insurance company

Managing Director/CEO at Assuria Life (T&T) Ltd.
  • Trinidad and Tobago
  • April 2015 to December 2018

Lead in the restructuring of a life insurance company recently bought over by a large financial service company.

Developed and implemented the strategic plans of the company.

Managing Director at Nagico Insurance (T&T) Ltd.
  • Trinidad and Tobago
  • January 2011 to March 2015

Managed a General Insurance Company with responsibility for
1. Developing Strategic Plans
2. Meeting Operational Objectives
3. Leading a team of over 70 persons

Vice Preseident Overseas Operations at The Beacon Insurance Company Ltd
  • Grenada
  • April 1998 to December 2010

Note - Was promoted in the organization from Branch Manager to Regional Manager to current position

Duties
Countries - Barbados, St. Kitts, Grenada, St. Vincent, St. Lucia and Dominica
(1) Managed all motor, property and casualty underwriting and advised on claims and underwriting matter. This included negotiating settlement with insured’s and third parties.
(2) Performed underwriting audits of the branches
(3) Assisted in developing new clients in Trinidad especially the oil related risks and serviced those clients underwriting and claims issues.
(4) Prepared annual budget and operational plans and objectives for the division and ensured the operations met the target requirements for profitability, production and expenses.
(5) Securing & servicing new and existing clients.
(6) Managed senior & junior staff of 20 advising them on claim settlement and other technical matters as required.
(7) Submission of documents as per Government Insurance & other regulations.
(8) Managed the Branches including the accounting, personnel and liaising with Head Office.
(9) Provided risk and loss control surveys for the corporate clients in Grenada, Trinidad, Dominica, Barbados and St. Vincent.
(10) Developed new agents in St. Lucia, St. Kitts, Carriacou and Grenada.
(11) Developed and implemented the property and motor underwriting manual for the division
(12) Was the registered insurance officer for the company.

Insurance Executive Technical at Consolidated Insurance Consultants Ltd
  • Jamaica
  • April 1993 to March 1998

(1) Securing & servicing new and existing clients. Processing of all claims documents and negotiating settlements with insured’s.
(2) Classes of business licensed to handled
Property, Motor, Liability, Marine Aviation & Transportation, Personal Accident, Group Life & Health, Long Term Insurance
(3) Managed junior staff and advising them on claim settlement and other technical matters as required.
(4) Submission of documents as per Government Insurance & other regulations.
(5) Managed the Branch including the accounting, personnel and liaison with Head Office.
(6) Was the Registered Insurance Officer for the company.

Marketing Manager at Plus Stationery Ltd.
  • Jamaica
  • January 1986 to March 1993

(1) Was responsible for the sales staff including training, setting reporting structures, and increasing and maintaining the clients
(2) Developed 3 retail stationery stores in malls
(3) Handled the purchasing for all the operations
(4) Negotiated agency agreements with overseas suppliers
(5) Was responsible for the distribution system to clients and stores.

Education

Master's degree, Finance
  • at Rushmore University
  • June 2001

Corporate Finance A Investment A Entrepreneurial Finance & Private Equity Placement B Financial Statement Analysis A Managerial Accounting A Executive Information System A Information Technology & Management B International Trade A Global Entrepreneurship A Quality Management A Deming on Management A Guerrilla Public Relation A International Organization and Management A Organizational Structures for the 21st Century A Strategic Management A Global Marketing Management A Creating a Marketing Plan A The course work can be reviewed on my web page. GPA – 3.9

Diploma, Associate in Loss Control Management
  • at Insurance Institute of America
  • September 1999

Accident Prevention 1. The Loss Control Management Concepts : Hazard Identification 2. Occupational Safety : Accident Causation & Prevention 3. Occupational Safety : Accident Records, Hazard Analysis and Costs 4. Occupational Safety : Movement of Materials 5. Occupational Safety : Portable Power Tools and Machinery 6. Occupational Safety : Machine Tools and Maintenance Activities 7. Occupational Safety : Construction and Maintenance Activities 8. Safety Training and Behavior Modification 9. Governmental Agencies Fostering Accident Prevention 10. Communicating the Value of Safety Programs 11. Managerial Aspects of Workers Compensation Loss Control 12. Loss Control Consulting & Top Management and the Loss Control Consultant Property Protection 1. Firesafety : Hazardous Materials – Part 1 2. Firesafety : Hazardous Materials – Part 2 3. Firesafety : Building Design; Indoor Storage 4. Firesafety : Fundamental Principles of Life Safety 5. Firesafety : Hazards of Particular Occupancies – Part 1 & 2 6. Firesafety : Automatic Fire Detection, Signaling, and Suppression – Part 1 & 2 7. Loss Control for Pressure Vessels, Boilers, and Machinery 8. Property Conservation : Other Perils 9. Security Management 10. Transportation Loss Control 11. Catastrophe Loss Control Occupational Health & Hygiene 1. Occupational Health : Basic Concepts and Terminology 2. Occupational Health : Goals and Costs 3. Occupational Health : Physiological and Biological Hazards 4. Occupational Hygiene : Skin and Ear Irritants; Temperature Extreme & Lung Irritants 5. Occupational Hygiene : Radiation 6. Occupational Toxicology : Hazards and Their Evaluation & Controls 7. Occupational Hygiene : Program & Personnel 8. System Safety 11. Ergonomics : Occupational Stress 12. Pollution : Managerial Controls & Engineering Controls CPCU 1 – Ethics, Insurance Perspectives, and Insurance Contract Analysis CPCU 5 – Insurance Operations CPCU 7 - Management

Master's degree, Chartered Property & Casualty Underwriter
  • at American Insurance Institute for CPCU
  • June 1999

CPCU 1--Ethics, Insurance Perspectives, and Insurance Contract Analysis. CPCU 1 examines the American Institute's Code of Professional Ethics and analyzes insurance from the perspectives of its origins, its role as a risk management tool, and its function as a regulated social device. In addition, the course emphasizes the skills necessary to interpret property and liability insurance contracts. CPCU 2--Personal Insurance and Risk Management. A study of the use of insurance and noninsurance techniques to manage the loss exposures and financial planning needs of individuals and families. CPCU 3--Commercial Property Insurance and Risk Management. A survey of commercial property loss exposures and the insurance coverages and noninsurance techniques used to manage them. CPCU 4--Commercial Liability Insurance and Risk Management. A survey of commercial liability loss exposures and the insurance coverages and noninsurance techniques used to manage them. CPCU 5--Insurance Operations. An overview of how the various insurance functions interact with each other and with outside entities to provide insurance and related services. CPCU 6--The Legal Environment of Insurance. A course based on general business law that emphasizes the application of law to insurance. CPCU 7--Management. A survey of the concepts of management and their application to insurance operations, including managing information resources in insurance organizations. CPCU 8--Accounting and Finance. An examination of the basic accounting and finance principles applicable to any organization and the statutory accounting requirements for property-liability insurance companies. CPCU 9--Economics. A study of general economic concepts at the micro and macro levels, with particular emphasis on applications to insurance operations. Related Studies. This component of the curriculum allows you to select an additional course that meets your particular educational needs or interests.

Diploma, Associate of Risk Management
  • at Insurance Institute of America
  • March 1997

ARM 54--Essentials of Risk Management--focuses on the first two steps of the risk management decision-making process: (1) identifying and analyzing the loss exposures and (2) developing alternative techniques for treating each exposure. It also introduces students to the financial management foundation for the third step--choosing the best risk management alternative--and explores guidelines for selecting the most appropriate technique for handling each exposure. ARM 55--Essentials of Risk Control--focuses on the last three steps of the risk management process: selecting appropriate risk control techniques, implementing the chosen techniques, and monitoring the results for effective control and coordination of the organization's total risk management effort. It features further development and application of the guidelines for selecting risk management techniques introduced in ARM 54, especially in relation to the final steps of the risk management process. ARM 56--Essentials of Risk Financing--finishes covering the risk management decision-making process with respect to risk financing techniques. Attention is directed primarily to various forms of risk retention (including use of captive insurers) and of commercial insurance.

Diploma, Diploma in Insurance Property
  • at The Trinidad & Tobago Insurance Institute
  • April 1996

Reinsurance Principles & Practise Property Risk Assessment & Control Principle of Insurance Principles of Law Property Underwriting & Claims

Specialties & Skills

Customer Service
Administrative Support
Marketing Management
Marketing Management
Public Relation & Advertizing
General & Human Resource Management
Change Management

Languages

English
Expert
French
Beginner

Memberships

Association Of Grenada Insurance Companies
  • President
  • July 1998
Westmorland School
  • Vice Chairman
  • April 2001
Rotary Club of Port of Spain West
  • Past Treasurer
  • January 2011
St Andrews Golf Club
  • Member
  • April 1985
CPCU Society and 3iG Chairman
  • Member
  • April 1999

Hobbies

  • Golf