Senior Sales
Tabeer Tours
Total years of experience :8 years, 8 Months
• Assisting less experienced Sales Representatives in answering technical
questions posed by customers during outbound telephone calls.
• Providing support to less experienced Sales Representatives as needed.
• Identifying potential customers through networking initiatives, cold-calling, and
email communications.
• Preparing and delivering sales presentations to potential and existing customers.
• Preparing regular sales reports as well as sales territory plans.
• Researching competitors’ products, pricing, and product success to determine
customer preferences.
• Developing innovative sales strategies to achieve sales goals.
• Promptly submitting customers' purchase orders to the relevant department for
processing.
• Resolving customer complaints in a timely and professional manner to maintain
customer loyalty.
• Expanding industry knowledge by attending educational workshops and reading
professional publications.
• Inspect leads to ensure that agent meet quality standards in assisting clients.
• Create tests for quality control of services like doing mock calls and mobile
assessment.
• Monitor production operations to ensure conformance to company specifications
• Direct assembly adjustments to ensure operations reflect quality standards
• Ensure service meet customer expectations based on company objectives
• Communicate the results of inspections and put forward corrective suggestions.
• Inspect leads to ensure that agent meet quality standards in assisting clients.
• Create tests for quality control of services like doing mock calls and mobile
assessment.
• Monitor production operations to ensure conformance to company specifications
• Direct assembly adjustments to ensure operations reflect quality standards
• Ensure service meet customer expectations based on company objectives
• Communicate the results of inspections and put forward corrective suggestions.
TABEER TOURS - UAE, DUBAI
• Actively seek out new sales opportunities through networking and social media
• Actively respond to inquiries in a quick and thorough manner
• Be in Contact with potential clients and listen to their wishes and concerns
• Create frequent reports with sales and inquiries
• Close deals and handle complaints
• Collaborate with team to achieve better results .
Responsible for processing employee data, updating company policies and
assisting in the hiring process.
• Making sure all HR operations run smoothly.
• Maintaining physical and digital personnel records like employment contracts and
employees requests.
• Update internal databases with new hire information
• Create and distribute guidelines and FAQ documents about company policies
• Gather payroll data like bank accounts and working days
• Schedule job interviews and contact candidates as needed
• Prepare reports and presentations on HR-related metrics like total number of hires
by department
• Develop training and onboarding material
• Respond to employees’ questions about benefits (for example, number of vacation
days they’re eligible for)
Transcribe audio files into an online web interface with high level of quality and
attention to detail.
• Research, analyze and update data management lists with a keen eye for
safeguarding the integrity of the data.
• Communicate with clients via e-mail and telephone when the need arises.
• Goal driven: Adherence to company quality and efficiency standards.
• Be a positive advocate for the causes of the company.
BACHELOR'S DEGREE OF BUSINESS ADMINISTRATION MAJOR IN FINANCIAL MANAGEMENT.