Clara Tauk

• Greeted and checked in 30+ members and visitors daily, delivering a professional first point of contact for the facility.
• Scheduled and coordinated appointments, classes, and trainer sessions to keep daily bookings organized and conflict
free.
• Processed membership payments and renewals accurately, maintaining up-to-date client billing records.
• Answered phone and in-person inquiries, resolving client requests and complaints to support member retention.
• Monitored front-desk and office supply inventory, coordinating restocking with management to avoid shortages.

• Conducted outbound telesales calls to 50+ prospects daily, qualifying leads and presenting service offerings.
• Managed the full sales cycle from initial outreach through follow-up, working to meet weekly conversion targets.
• Logged and tracked leads and call outcomes in the CRM system to maintain an accurate, up-to-date sales pipeline.
• Built rapport with prospective clients through clear, persuasive communication, supporting consistent monthly sales
performance.

• Delivered in-person customer support at the Dekwaneh office, resolving client inquiries and product-related issues.
• Organized and managed client appointments and daily scheduling to keep operations running smoothly.
• Collected and processed monthly payments from clients, maintaining accurate financial records.
• Monitored office supplies and coordinated procurement needs directly with management.
• Maintained high customer satisfaction through consistent, professional communication.

• Edited, proofread, and published daily political, economic, and social news articles using the websites CMS,
ensuring timely online publication.
• Reviewed headlines, structure, grammar, and factual accuracy while maintaining the organizations editorial style and
publishing standards.
• Coordinated with reporters and content contributors to verify information and meet tight daily news deadlines.

— Remote
• Managed lead generation and sales follow-up remotely for regional and international marketing clients.
• Scheduled and coordinated client meetings with marketing teams to move prospects through the sales funnel.
• Promoted branding and marketing services to B2B clients across multiple markets.
• Supported B2B deal closing and client onboarding, contributing to consistent account growth.

• Covered Lebanese political affairs, government decisions, parliamentary updates, and public policy developments.
• Monitored official announcements, press conferences, and news agencies to produce timely news reports.
• Conducted background research and fact-checking using official and reliable sources before publication.

• Completed media training and journalism workshops covering editorial and broadcast fundamentals.
• Assisted with digital content creation and event support for foundation programs.