clemence El-Saghbini

GDP Lebanon.com, Global Development Projects Lebanon. Sin el fil, Beirut/ Lebanon


2009-2012 General Manager of SCOPI, Strategic Center for Organizational Performance Improvement.
Designed & delivered “Lie detector & Body Language“
for the Lebanese Canadian bank. Beirut/ Lebanon.

Designed & delivered “Sales Techniques in Retail Business” for Holdal Group.

Designed & delivered “Time Management” for Pepsi Cola
Beirut/ Lebanon

Designed & delivered:”Ethics & Etiquette in our daily office Routine” Public Seminars, Beirut/ Lebanon

Yoga Instructor at Soul Spa Verdun.

for Azadea Group: Lebanon, UAE, Qatar, Kuwait, Bahrain, Egypt, Jordan, Spain & Roumania.
Assisted Chantal Fox, Regional Training Manager, in Designing & Delivering Management Development Program and Advanced Retail Sales Techniques, especially in the GCC.

-Designing and delivering a comprehensive program for Est. George Abu Adal in the areas of Retail Sales, Customer care and communication Skills

Collaborating with the “ Institut des Finances” Lebanon as a Program designer and delivering training on :
•Intelligence in Communication Skills and the Interrogation & Lie Detector while investigating civilians, for the Lebanese Customs.
•Creativity in Management for local and regional organizations.
•Customer Service for government’s employee in charge of income tax return, VAT, and succession in material and non material goods.
•Designing program for Improving Customer services for all workers (Civilian & Military) at Beirut Airport. (Due to the summer situation, this course was not delivered)

Collaborating with Banque du Liban, by giving seminars on:
•55 Techniques to increase your Emotional Intelligence in situational Management.
•Stress Management and Positive thinking.

Opening of the Bureau de Consultation pour Immigration to Canada.
Beirut, Lebanon.

•Handling and leading the full Execution of the office from concept to distribution of brochures & Ad’s project.
•Identifying Agents, & Representatives and all needed technical experts, depending on each case.

Affiliation with “First NLP Center” in Kuwait for Cheikha Anwar Faisal el Soubah.:
Planning of Training for bank Burgan in Customer care and Excellence on Front Desk

Giving seminars to Ministry of Defense in Kuwait:
•Presentation Skills
•Leadership and Team Building.
•Body language and Lie detector

Banque du Liban seminars on:

•Emotional Intelligence
•Communication Skills

Prana Center in Damascus, Syria:
•Seminar & lecture related to self development.
Hospital Rafik El Hariri

Launching of ICTD International Consulting for Training & Development.

Al Balad newspaper seminars on
•Basic Sales Technique
•Customer care
•Building a professional Image
•Advanced Closing sales techniques.

Hotel Intercontinental Phoenicia steps program
•Communication skills
•Excellence in Customer Service.

Hotel Le Royal
•Advanced Technique in NLP
•Lecture about the History of Emotional Intelligence sponsored by Al Balad Newspapers.

Banque du Liban:
•The Science of Success
2001-2003 Launching of IRIA International Research Institute of Anti Aging.

Lecture, seminars and workshops, related to 4 different levels of self development: Physical, Mental, Emotional and Spiritual.

Evaluating the technical and cost requirements for the Production within the allocated budget.
•Controlling, verifying and negotiating all cost quotations up to invoicing and final settlements.
•Overseeing the execution, through day to day supervising including problem resolution and handling all production decisions.
•Training Sales Department on various skills such as Customer care/sales techniques/Image building.

to the office of the Ambassador, and responsible at the commercial section.

•All the administrative work of the ambassador: Agenda/Meetings/circulation/official and political visits/mailing/filing/telephone/ public relations/clippings from newspapers/etc.
•Savoir-vivre and etiquette with the ambassadress, organizing social and public events.
•Handling of the commercial section for foreign trade in and out of Canada and Lebanon.
•Dealing with the Foreign Ministry official papers for the Canadian staff like driving licenses/ shipping staff/ work permit and issuing visas and residences permit.

Immigration to Canada

•Study of many certificate + Stage at Bank Scotia.
•H&S Imfots-Plus: Declaration d’impots + accounting bureau.
•El-Khady import-export: Reception + Accounting
•Bico Steapeljack + Reception + Accounting.

Interior Design office) Aziz Rebeiz
Jal elDib, Beirut, Lebanon
•Personal & Payroll modules
•General Ledger Module
•Accounts Payable & Accounts Receivable modules
•Cash & Banking modules
•Operating Project
•Setup of New Charges and services-Setup of Accounting
•Pricing
•Billing
•Collection
•Contract Study with clientele and Setup Application
•Setup of Policies and Procedures- Administration
Working on Recruitment with the HR section