Operations Manager
Nucleus Supply Chain Management
Total years of experience :27 years, 4 Months
Managing Logistics Team.
Negotiating contracts with transport service-providers.
Monitoring service level compliance of service-providers and formulating remedial plans and/or procedures when necessary.
Analysing service-provider transaction reports by comparing to contractual agreement.
Authorize payments to service-providers.
Recruiting, assessing and commissioning new service-providers.
Compiling transaction and service-level analysis reports for customers.
Negotiating service-level agreements and rate structures with key customers.
Allocating human resources, vehicles and other assets according to fluctuations in demand.
Chief logistics planner for projects, promotions and business-expansion initiatives.
Supervising Logistics team.
Front line liaising with key customers.
Assist with escalated queries and complaints.
Allocating human resources, vehicles and other assets according to fluctuations in demand.
Recruiting, assessing and commissioning new service-providers.
Assistant planner for projects, promotions and business-expansion initiatives.
Supervising Customer Service team.
Liaising with key customers.
Assist with escalated queries and complaints.
Compiling transaction and service-level analysis reports for key customers.