Revenue & Marketing Manager
Norwegian Cruise Line
Total years of experience :14 years, 2 Months
-Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
-Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
-Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
-Develop pricing strategies, balancing firm objectives and customer satisfaction.
-Initiate market research studies or analyze their findings.
-Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
-Select products or accessories to be displayed at trade or special production shows.
-Consult with product development personnel on product specifications such as design, color, or packaging.
-Recommend modifications to products, packaging, production processes, or other characteristics to improve the environmental soundness or sustainability of products.
-Consult with buying personnel to gain advice regarding environmentally sound or sustainable products.
-Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.
-Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.
-Prepare budgets and submit estimates for program costs as part of campaign plan development.
-Plan and execute advertising policies and strategies for organizations.
-Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers.
-Identify and develop contacts for promotional campaigns and industry programs that meet identified buyer targets such as dealers, distributors, or consumers.
-Seek and provide information to help companies determine their position in the marketplace.
-Measure and assess customer and employee satisfaction.
-Develop and implement procedures for identifying advertising needs.
-Attend staff conferences to provide management with information and proposals concerning the promotion, distribution, design, and pricing of company products or services.
-Prepare reports of findings, illustrating data graphically and translating complex findings into written text.
-Create prints according to customer specifications and laboratory protocols.
-Fill tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches, or washes.
-Examine developed prints for defects, such as broken lines, spots, or blurs.
-Immerse film, negatives, paper, or prints in developing solutions, fixing solutions, and water to complete photographic development processes.
-Load circuit boards, racks or rolls of film, negatives, or printing paper into processing or printing machines.
-Insert processed negatives and prints into envelopes for delivery to customers.
-Load digital images onto computers directly from cameras or from storage devices, such as flash memory cards or universal serial bus (USB) devices.
-Maintain records, such as quantities or types of processing completed, materials used, or customer charges.
-Measure and mix chemicals to prepare solutions for processing, according to formulas.
-Monitor equipment operation to detect malfunctions.
-Operate machines to prepare circuit boards and to expose, develop, etch, fix, wash, dry, or print film or plates.
-Operate scanners or related computer equipment to digitalise negatives, photographic prints, or other images.
-Produce color or black-and-white photographs, negatives, or slides, applying standard photographic reproduction techniques and procedures.
-Reprint originals for enlargement or in sections to be pieced together.
-Retouch photographic negatives or original prints to correct defects.
-Review computer-processed digital images for quality.
-Select digital images for printing, specify number of images to be printed, and direct to printer, using computer software.
-Set automatic timers, lens openings, and printer carriages to specified focus and exposure times and start exposure to duplicate originals, photographs, or negatives.
-Set or adjust machine controls, according to specifications, type of operation, or material requirements.
-Produce timed prints with separate densities or color settings for each scene of a production.
-Shade negatives or photographs with pencils to smooth facial contours, soften highlights, or conceal blemishes, stray hairs, or wrinkles.
-Upload digital images onto websites for customers
-Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
-Train staff in the use or sale of products, programs, or activities.
-Assess employee performance and suggest ways to improve work.
-Coordinate facility schedules to maximize usage and efficiency.
-Develop staff service or retail goals and guide staff in goal achievement.
-Establish spa budgets and financial goals.
-Inventory products and order new supplies.
-Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
-Respond to customer inquiries or complaints.
-Develop or implement marketing strategies.
-Schedule guest appointments.
-Sell products, services, or memberships.
-Resolve customer complaints regarding sales and service.
-Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
-Determine price schedules and discount rates.
-Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
-Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
-Represent company at trade association meetings to promote products.
-Take pictures of individuals, families, and small groups, either in studio or on location.
-Adjust apertures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, subject motion, film type, and film speed.
-Use traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments.
-Create artificial light, using flashes and reflectors.
-Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects.
-Scan photographs into computers for editing, storage, and electronic transmission.
-Test equipment prior to use to ensure that it is in good working order.
-Review sets of photographs to select the best work.
-Estimate or measure light levels, distances, and numbers of exposures needed, using measuring devices and formulas.
-Perform maintenance tasks necessary to keep equipment working properly.
-Perform general office duties such as scheduling appointments, keeping books, and ordering supplies.
-Determine project goals, locations, and equipment needs by studying assignments and consulting with clients or advertising staff.
-Select and assemble equipment and required background properties, according to subjects, materials, and conditions.
-Enhance, retouch, and resize photographs and negatives, using airbrushing and other techniques.
-Direct activities of workers who are setting up photographic equipment.
-Produce computer-readable, digital images from film, using flatbed scanners and photofinishing laboratories.
-Develop and print exposed film, using chemicals, touchup tools, and developing and printing equipment, or send film to photofinishing laboratories for processing.
-Plan and prepare employee work schedules.
-Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
-Inspect work performed to ensure that it meets specifications and established standards
-Perform or assist with cleaning duties as necessary.
-Confer with staff to resolve performance and personnel problems, and to discuss company policies.
-Establish and implement operational standards and procedures for the departments supervised.
-Inspect and evaluate the physical condition of facilities to determine the type of work required.
-Maintain required records of work hours, budgets, payrolls, and other information.
-Investigate complaints about service and equipment, and take corrective action.
-Select and order or purchase new equipment, supplies, or furnishings.
-Inventory stock to ensure that supplies and equipment are available in adequate amounts.
-Recommend changes that could improve service and increase operational efficiency.
-Screen job applicants, and hire new employees.
-Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
-Evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
-Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
-Perform financial tasks, such as estimating costs and preparing and managing budgets.
-Supervise in-house services such as laundries, maintenance and repair, dry cleaning, or valet services.
-Perform grounds maintenance tasks, such as removing snow and mowing the lawn.
-Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
-Issue supplies and equipment to workers.
-Instruct staff in work policies and procedures, and the use and maintenance of equipment.
-Check and maintain equipment to ensure that it is in working order.-
Third Year Bcom. 1: Management & Human Resource. 2: Business Economics. 3: Export Marketing. 4: Accounting & Auditing.