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clotilde el haddad, Team Leader

clotilde el haddad

Team Leader·BioDiamond Middle East- 3M

Lebanon

Master's degree, Biochemistry Specialty : Pharmacology

Work experience

Total years of experience: 17 years, 1 months

Team Leader

January 2017 - Present

BioDiamond Middle East- 3M

Beirut, Lebanon

January 2017 - Present

Responsibilities
 Responsible for 3M Health Care Portfolios
 Promoting Features, Benefits, and Advantages & Added values of 3M products to increase
the prevention of infection & improve the quality of Healthcare
 Lead the team to perform their jobs accurately, efficiently and professionally
 Work with the team to generate meetings with healthcare professionals in order to service
healthcare products and maintain long term business
 Create effective business plans for increasing sales, Manage High Level Projects,
 Generate Business Reviews and Monthly Analytical Reports with internal and supplier
management
 Manage the stock levels in order to make sure it’s healthy
 Arrange closely with Regional & Technical Managers Visits to enhance scientific
awareness and translate it to business
 Providing Educational & scientific support, Sales leadership in all territories

Achievements & Contributions

 Analyse market mapping & segmentation to visualize product potential & penetration rate
 Perform detailed analysis & research for products to get a clear vision of its potential rate
in the market
 Selling 3M products as solutions instead of stand-alone products
 Guide the team with a new strategic selling techniques to get the best outcome
 Shifting purchase trends of hospitals into 3M signature products to gain competitive
advantage
 Analyzes and carries out market research to come up with innovative methods to generate
greater sales
 Execute Indirect Marketing to drive more traffic to Hospitals
 Bundling 3M portfolios to conclude long-term agreements (Dar Al Amal Project, CMC,
AUBMC…)
 Setting Team Sales Targets for all divisions and support them to reach it
 Achieving targets & Driving growth

Company industry:
Other Healthcare Services
Job role:
Management

Senior Area Manager

March 2016 - December 2016

Medicals International

Beirut, Lebanon

March 2016 - December 2016

Achieve growth and sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands company’s customer base
and ensure its strong presence
Highlight objectives setting, coaching and performance monitoring of sales
representatives
Build and promote strong, long-lasting customer relationships by partnering with themand understanding their needs
Support Team with technical data and clinical attendance
Present sales, revenue and expenses reports and realistic forecasts to the management
team

Company industry:
Medical Hospital
Job role:
Sales

Team Leader

October 2014 - March 2016

Biodiamond- 3M Healthcare

Lebanon

October 2014 - March 2016

Responsibilities
 Supporting Team members in sales techniques & Continuous education
 Supporting the team in their sales call, follow up on the on-going projects.
 Meeting key physicians & provide them clinical evidence for the integration of new products
 Supporting sales calls with sales representatives and providing clinical and technical
information that supports/enhances the sales presentation
 Creating new ideas & strategies to have the support of more KOL
 Monitors the overall impact of symposia evaluations and product usage and present a
monthly report to sales manager
 Assesses customers’ resulting level of satisfaction and hunts new potential clients
(physicians/ hospitals/ Clinics) to grow the market
 Monitors and/or organizes responses to maintain long-term customer relation

Achievements & Contributions

 Selling 3M products as solutions instead of stand-alone products
 Guide the team with a new strategic selling techniques to get the best outcome
 Analyzes and carries out market research to come up with innovative methods to generate
greater sales
 Execute Indirect Marketing to drive more traffic to Hospitals
 Bundling 3M portfolios to conclude long-term agreements (Dar Al Amal Project and others)
 Achieving targets & Driving growth

Company industry:
Medical Hospital
Job role:
Sales

Sales Specialist

August 2013 - October 2014

BioDiamond Middle East- 3M

Beirut, Lebanon

August 2013 - October 2014

Training clinicians about 3M Skin & Wound care products for evaluations or conversions
(product in-servicing).
Supporting product evaluations with follow-up calls, troubleshooting, data analysis
Negotiate with key physicians based on clinical evidence for the integration of new
products
Supporting 3M’s sales and marketing efforts at local, regional and national trade
shows/meetings
Support usage of 3M products in the context of their educational and sales support efforts
Monitors and/or organizes responses to maintain long-term customer relation
Completing a weekly/monthly report of activities

Company industry:
Other Healthcare Services
Job role:
Sales

Testing & Training coordinator

May 2012 - July 2013

American University of Science and Technology

Beirut, Lebanon

May 2012 - July 2013

Development of Short Applications Training Programs for different sectors
Development of Short Theoretical Instrument Training Program
Development of Testing Strategies for Clinical Analysis, Food & Forensic Chemistry, Drug
Quality control, Pharmaceutical Analysis, Applied Toxicology and Molecular Diagnostics
Development of Certificate Programs: Food Safety Inspector, Total Quality Management
Implementation of new operation systems
Delivering Weekly Progress Report of the department
Assist in the implementation of ISO 17025 :2005 & Good Laboratory Practice (GLP)Meeting with End users to launch the department
Launch the department services through online website and social networking
Consulting services with clients regarding testing and laboratory improvement.

Company industry:
Primary, Prep, & Secondary School
Job role:
Medical, Healthcare, and Nursing

Medical Sales Representative

July 2011 - May 2012

PharmaHealth

Beirut, Lebanon

July 2011 - May 2012

Market Research for new products .
Awareness by continuous visit to Doctors (Paediatric- Gynaecologist)Follow up on marketing strategy by visiting pharmacies and review their sales
Achieving Targets and Driving growth

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Internship

August 2011 - November 2011

Pharmacity

Beirut, Lebanon

August 2011 - November 2011

•Selling patients the prescribed medications
•Advise patients with a specified medication in simple cases
•Assurance of the drug Stock
•Insertion of Invoices & Credit Notes in the system

Company industry:
Pharmaceutical Manufacturing
Job role:
Medical, Healthcare, and Nursing

Hostessing-promoter- Team Leader

May 2009 - July 2011

Lady Hostessing

Beirut, Lebanon

May 2009 - July 2011

 Hostess special events
 Promote FMCG, Cosmetics & Beverages Products
 Leading teams in different events

Company industry:
Administration Support Services
Job role:
Marketing and PR

Education

The holy spirit of Kaslik University

September 2013

September 2013

Master's degree, Biochemistry Specialty : Pharmacology

Lebanon

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

Pharmacology is a program that focuses on the scientific study of drug interactions on biological systems and organisms and the sources, chemical properties, biological effects, and therapeutic uses of drugs. Includes instruction in pharmacodynamics, pharmacokinetics, toxicology, drug therapeutics, drug action, bodily responses to drug events, biochemical proliferation and differentiation, apoptosis, cell biology, medicinal chemistry, and studies of specific drugs and drug interactions.

Lebanese University , hadath

June 2011

June 2011

Bachelor's degree, Biochemistry

Lebanon

GPA (point): 2.9 out of 4

GPA (point): 2.9 out of 4

Biochemistry is a program that focuses on the scientific study of the chemistry of living systems, their fundamental chemical substances and reactions, and their chemical pathways and information transfer systems, with particular reference to carbohydrates, proteins, lipids, and nucleic acids. Includes instruction in bio-organic chemistry, protein chemistry, bioanalytical chemistry, bioseparations, regulatory biochemistry, enzymology, hormonal chemistry, calorimetry, and research methods and equipment operation.

Skills

Communication Skills
Expert
Communication Skills
Expert
Sales Management
Expert
Sales Management
Expert
Team Management
Expert
Team Management
Expert
Marketing Management
Expert
Marketing Management
Expert
Pharmaceuticals
Expert
Pharmaceuticals
Expert
Ms word
Expert
Ms word
Expert
Internet Browsing
Expert
Internet Browsing
Expert
Adobe Photoshop
Beginner
Adobe Photoshop
Beginner
Ms Power Point
Expert
Ms Power Point
Expert
Coaching & Teaching
Expert
Coaching & Teaching
Expert
Time Management
Expert
Time Management
Expert
Leadership
Expert
Leadership
Expert
Conference preparation
Expert
Conference preparation
Expert
Communication & Interaction
Expert
Communication & Interaction
Expert
Communication Skills
Expert
Communication Skills
Expert
Sales Management
Expert
Sales Management
Expert
Team Management
Expert
Team Management
Expert
Marketing Management
Expert
Marketing Management
Expert
Pharmaceuticals
Expert
Pharmaceuticals
Expert

Languages

English

Intermediate

French

Expert

Arabic

Expert