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Conrad Menezes, Operations Manager

Conrad Menezes

Operations Manager·Emirates Flight Catering

United Arab Emirates

Master's degree, Business Administration

Work experience

Total years of experience: 11 years, 5 months

Operations Manager

September 2024 - Present

Emirates Flight Catering

Dubai, United Arab Emirates

September 2024 - Present

Company industry:
Aviation Support Services
Job role:
Management

Galley Planner

January 2015 - September 2024

The Emirates Group

Dubai, United Arab Emirates

January 2015 - September 2024

Key Responsibilities: As a Galley Planner

Menu Coordination: Orchestrate collaborative menu planning with catering partners to ensure efficient onboard preparation, storage, and service.

Galley Design: Develop optimized galley layouts to enhance spatial functionality and accommodate service items.

Inventory Oversight: Manages precise stock levels of meals, beverages, and utensils to fulfill the requirements of each flight seamlessly.

Regulatory Compliance: Ensure adherence to strict aviation safety and hygiene standards in all galley operations.

Supply Chain Coordination: Facilitate efficient logistics for the expedient loading and unloading of catering supplies.

Financial Stewardship: Administer budgeting and cost control for catering operations, including supplier negotiations.

Operational Training: Conduct training sessions for crew on effective galley management and equipment handling.

Issue Resolution: Resolves operational challenges related to in-flight meal service, including equipment failures.

Galley Planning: Spearhead galley planning for the Business Class Cabin and the A380 Lounge of Emirates Airlines.

Caterer Management: Create & manage approx. 28K Galley Plans for all flights, operating aircraft, and configuration types. Creating caterer instructions, conducting briefings for up to 90 caterers and packing teams on changes. Monitor on-board feedback and address performance shortfalls

Company industry:
Airlines
Job role:
Accounting and Auditing

Education

Ealing

July 2012

July 2012

Master's degree, Business Administration

United Kingdom

Post Graduation in Business Administration from Ealing, Hammersmith & West London College, London, UK (2012) Diploma in Hospitality Management & Catering Operations, Mumbai, Maharashtra (2007) Bachelor of Science in Hotel Management, Mumbai, Maharashtra (2007) Higher Secondary School Certificate, Mumbai, Maharashtra (2004) Secondary School Certificate, Mumbai, Maharashtra in University of Mumbai (2002)

Skills

Supply Chain Management
Expert
Supply Chain Management
Expert
Financial Management
Expert
Financial Management
Expert
Cost Control
Expert
Cost Control
Expert
Inventory Management
Expert
Inventory Management
Expert
Operations Management
Expert
Operations Management
Expert
PowerBI
Intermediate
PowerBI
Intermediate
Analytics proficiency with PowerBI and Excel
Intermediate
Analytics proficiency with PowerBI and Excel
Intermediate
Catering operations management
Expert
Catering operations management
Expert
Galley planning and aircraft LOPA design/analysis expertise
Expert
Galley planning and aircraft LOPA design/analysis expertise
Expert

Languages

English

Expert

Hobbies and interests

Culinary Arts/Cooking, Wine Tasting, Event Planning