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Cornelus Madjri, Senior Business Analyst

Cornelus Madjri

Senior Business Analyst·Uney,

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 8 years, 10 months

Senior Business Analyst

March 2024 - February 2026

Uney,

Dubai, United Arab Emirates

March 2024 - February 2026

• Led a comprehensive AS-IS/TO-BE gap analysis for a high-traffic B2C platform, pinpointing key friction points in the digital client journey and developing a strategic roadmap that boosted user retention.
• Translated intricate business frameworks into actionable User Stories and high-fidelity wireframes, achieving full alignment between executive vision and technical execution.
• Directed User Acceptance Testing (UAT), ensuring that deliverables met business requirements and quality standards, while facilitating stakeholder feedback to drive continuous improvement.
• Collaborated cross-functionally with IT, project management, and development teams to streamline processes and enhance project outcomes, leveraging Agile methodologies and Scrum practices.
• Acted as a functional consultant, bridging the gap between technical and non-technical stakeholders to ensure successful project delivery.
Company industry:
IT Services
Job role:
Information Technology

Business Analyst & Product Owner

September 2022 - February 2024

Shared Service Canada

Ottawa, Canada •Hybrid

September 2022 - February 2024

• Led a $900M+ modernization initiative, performing comprehensive analysis of legacy systems to create technical Business Requirements Documents (BRDs) for a critical federal program, achieving full compliance with regulatory and audit standards.
• Converted high-level regulatory requirements into detailed, actionable User Stories with stringent acceptance criteria, resulting in a 40% reduction in developer clarification cycles.
• Oversaw the complete User Acceptance Testing (UAT) strategy for three major projects, ensuring quality assurance and alignment with stakeholder expectations.
• Collaborated with cross-functional teams to enhance project delivery, leveraging Agile methodologies to improve team efficiency and communication.
• Acted as a liaison between technical teams and business stakeholders, facilitating effective project management and ensuring alignment with organizational goals.
Company industry:
IT Services
Job role:
Administration

Technical Business Analyst

January 2020 - August 2022

Public Service & Procurement Canada

Ottawa, Canada

January 2020 - August 2022

• Spearheaded strategic RFP development by crafting detailed technical BRDs and RFPs, facilitating the selection of top-tier vendors for enterprise system enhancements.
• Executed AS-IS/TO-BE process mapping for procurement workflows, uncovering automation opportunities that reduced processing time by 40%, enhancing operational efficiency.
• Developed comprehensive non-functional requirements for a significant Salesforce upgrade, ensuring alignment with security, scalability, and performance standards.
• Collaborated with cross-functional teams to drive project initiatives, leveraging Agile methodologies as a Scrum Master to foster team productivity and project success.
• Actively engaged in stakeholder management, translating business needs into technical solutions, and ensuring project deliverables meet organizational goals.
Company industry:
Purchasing & Procurement
Job role:
Information Technology

Process & Systems Analyst

May 2017 - December 2019

Employment & Social Development Canada

Ottawa, Canada

May 2017 - December 2019

• Spearheaded efficiency engineering initiatives by conducting comprehensive gap analyses, resulting in a significant boost in operational efficiency and enhanced IT service delivery.
• Administered and optimized SharePoint and OneDrive environments, ensuring seamless access for enterprise users.
• Managed access controls, permissions, and data lifecycle policies to safeguard sensitive information and maintain compliance.
• Supported cloud infrastructure, proactively monitoring system uptime to ensure reliable service availability.
• Oversaw Active Directory administration, including user accounts, permissions, and security policies to enhance organizational security.
• Collaborated with cross-functional teams to align IT strategies with business objectives, driving project success and stakeholder satisfaction.
Company industry:
Purchasing & Procurement
Job role:
Information Technology

Education

Université du Québec en Outaouais.

January 2024

January 2024

Bachelor's degree, Computer Science

Canada

GPA (point): 2.6 out of 4

GPA (point): 2.6 out of 4

View attachment

Skills

Risk Management
Expert
Risk Management
Expert
Stakeholder Management
Expert
Stakeholder Management
Expert
Business Analysis
Expert
Business Analysis
Expert
Agile Project Management
Expert
Agile Project Management
Expert
Project Management
Expert
Project Management
Expert
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
NETWORK CONNECTIONS
Expert
NETWORK CONNECTIONS
Expert
LICENSING
Expert
LICENSING
Expert
ONBOARDING
Expert
ONBOARDING
Expert
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
CONTROL OBJECTIVES FOR INFORMATION AND RELATED TECHNOLOGY COBIT
Intermediate
CONTROL OBJECTIVES FOR INFORMATION AND RELATED TECHNOLOGY COBIT
Intermediate
INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY
Intermediate
INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY
Intermediate
AGILE METHODOLOGY
Intermediate
AGILE METHODOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
SCALABILITY
Intermediate
SCALABILITY
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
Leadership
Intermediate
Leadership
Intermediate
Technical Background
Expert
Technical Background
Expert
Salesforce
Intermediate
Salesforce
Intermediate
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
LICENSING
Expert
LICENSING
Expert
ONBOARDING
Expert
ONBOARDING
Expert
REDUCTION (COMPLEXITY)
Expert
REDUCTION (COMPLEXITY)
Expert
AGILE SOFTWARE DEVELOPMENT
Expert
AGILE SOFTWARE DEVELOPMENT
Expert
INDEXER
Expert
INDEXER
Expert
Strong analytical and problem-solving skills
Expert
Strong analytical and problem-solving skills
Expert
COLLABORATION
Expert
COLLABORATION
Expert
RESIDENTIAL CONSTRUCTION
Expert
RESIDENTIAL CONSTRUCTION
Expert
FIGMA
Intermediate
FIGMA
Intermediate
IT infrastructure
Intermediate
IT infrastructure
Intermediate
Data Collection
Expert
Data Collection
Expert
PROJECT MANAGEMENT
Expert
PROJECT MANAGEMENT
Expert
IT PROCUREMENT
Expert
IT PROCUREMENT
Expert
ITIL
Expert
ITIL
Expert
Shopify
Expert
Shopify
Expert
RELIABILITY
Expert
RELIABILITY
Expert
INSTALLATION
Expert
INSTALLATION
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
SOFTWARE SYSTEMS
Expert
SOFTWARE SYSTEMS
Expert
ACTIVE DIRECTORY
Expert
ACTIVE DIRECTORY
Expert
RISK MANAGEMENT
Expert
RISK MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
AZURE DEVOPS
Expert
AZURE DEVOPS
Expert
DEVOPS
Expert
DEVOPS
Expert
TECHNICAL ASSISTANCE
Expert
TECHNICAL ASSISTANCE
Expert
Excellent Communication and Interpersonal abilities
Expert
Excellent Communication and Interpersonal abilities
Expert
Troubleshooting and Diagnostics
Expert
Troubleshooting and Diagnostics
Expert
User Account Management
Expert
User Account Management
Expert
JIRA
Expert
JIRA
Expert
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
NETWORK CONNECTIONS
Expert
NETWORK CONNECTIONS
Expert
AGILE METHODOLOGIES
Expert
AGILE METHODOLOGIES
Expert
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS PROCESS
Intermediate
BUSINESS PROCESS
Intermediate
BUSINESS REQUIREMENTS
Intermediate
BUSINESS REQUIREMENTS
Intermediate
DATA VISUALIZATION
Intermediate
DATA VISUALIZATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
EXPLORATORY DATA ANALYSIS
Intermediate
EXPLORATORY DATA ANALYSIS
Intermediate
FUNCTIONAL MANAGEMENT
Intermediate
FUNCTIONAL MANAGEMENT
Intermediate
PROCESS MAPPING
Intermediate
PROCESS MAPPING
Intermediate
REQUIREMENTS MANAGEMENT
Intermediate
REQUIREMENTS MANAGEMENT
Intermediate
USER STORY
Intermediate
USER STORY
Intermediate
User Stories
Expert
User Stories
Expert
sprints
Expert
sprints
Expert
Product Vision
Expert
Product Vision
Expert

Social profiles

Languages

French

Native Speaker

English

Native Speaker

Training and Certifications

Certifications
PeopleCert
Certified Scrum Product Owner (CSPO)
Certified Scrum Product Owner
Mar 2025 - Mar 2027
Show credentials
ITIL®4 Foundation Certificate in Service Management
Aug 2023 - Aug 2026
Show credentials

Hobbies and interests

American Football