Operations Manager
Platinumlist.net
Total years of experience :14 years, 11 Months
• Looking constantly towards future and come up with new ideas of technologies that improves company work flow and revenue;
• Create and drive Strategic Projects across GCC;
• Analyze data science and market trends;
• Coordinate closely with government Department of Tourism and Commerce Marketing (DTCM) strategies to promote and advertise Dubai through events concepts;
• Develop, lead and implement projects and secure deadlines;
• Management of relations with clients and government.
• Manage trade relationships, review trade developments and suggest appropriate modifications in the sales policy to ensure profitability and explore new business opportunities internally and externally feeding back to management
• Coordinating, train, motivate the company team;
• Acquiring new clients through networking and develop newly assigned areas, explore the business opportunities in order to increase revenue.
• Build & maintain close working relationships with key event players & government by communicating on regular basis and visiting in order to anticipate and deliver event management strategies in using the Platinumlist ticketing system and terms & conditions, proactively and continuously supporting clients in order to maximize potential.
• Improving constantly company products by gathering feedback from clients and customers;
• Build new products in collaboration with CEO and other departments;
• Prepare the annual milestones, plan and deliver strategies in order to achieve company progress;
• Make sure that all team tasks are carried out effectively and on time;
• Managing the day-to-day operations of the various activities for ongoing activities;
• Planning adequate resources to ensure smooth functioning of the entire operations;
• Continuous improvements of the operations;
• Train company staff and making sure that they are doing the job accordingly with the company policy;
• Plan, organize, implement & control schedules and works programs to be followed by the ticketing managers with allocated devices and ticketing technology each assigned job is delivered as targeted & established standards are met;
• Increased the number of products on sale from 10 to 70 events constantly leading to the repositioning of the ticketing system;
• Improved digital processes;
• Developed new products in collaboration with all departments;
• Lead the sales strategy and increased sales with 70%;
• Doubled the customer database;
• Managed to penetrate new markets;
• Developed the Social Media strategy;
• Communicate and update the client at all stages;
• Managed to establish contracts with new media partners;
• Manage the team and facilitate smooth entry in the day of the events;
• Increased the number of events collaborators;
• Execute on event strategy, tactical plans and project manage from beginning to end including all logistics;
• Coordinating teams of people at the events organized;
• Planning and implementing promotional campaigns;
• Manage budgets, forecast and compile reporting metrics for each specific project;
• Research, select, negotiate and manage vendors and services;
• Drove the company's online ticketing networks turnover to 2 million euros only in one year (www.biletoo.ro, www.bilet.ro and www.blt.ro);
• Analyze all the time data to measure key performance indicator;
• Coordinate teams up to 700 people at events;
• Developed a method that optimized customer management through an informational system;
• Doubled the sales of real estate fairs stands leading to the necessity of expanding the exhibition space;
• Couch event/production staff to develop skills that can meet changing client needs;
• Developed the most interesting event concepts;
• Live Events that I have managed: Andrea Bocelli, Johann Strauss Ensemble, Joe Cocker, Michael Flatley’s Lord Of The Dance, Scorpions, Julio Iglesias, Lara Fabian, Demis Roussos, Europe, Manowar, Bonnie Tyler, "Swan Lake" - by The Imperial Ice Stars Tour, Al Bano & Romina Power, Motley Crue, 'Nutcracker" - by Saint Petersburg State Ballet on Ice, Salvatore Adamo, Nana Mouskouri, Lake Of Tears, Jennifer Rush, Sandra & Francesco Napoli and many others;
• Corporate Events Organised (B2B):- 40 Press Conferences, 35 Real Estate Expo/Fairs (Project Expo);
• Reorganized the department of the institution increasing its efficiency;
• Increased the number of members by 10%;
• Increased the number of projects by 30%;
• Set up four specialized committees;
• Project Management Team;
• Mentor and coach junior;
• Keeping close link with human resources;
The subjects included in the curricula are aimed at: Allow students gather general knowledge in the public administration field, with special focus on administrative, economic and juridical sciences. Train and enhance students skills to become carrer public and private servants, capable of integrating themselves in public and private administration institutions and authorities, thus satisfying a real demands of higher education specialists in this field. Enhancing an antreprenorial vision in the public and private affairs filed. The bachelor degree curricula is aimed at developing the economic, managerial and juridical dimension of students education, by enhancing the abilities of future public servants and managers to coordinate the changes generated by the reform process and to manage public and private institutions`interest in accordance with citizens` and business environment expectations. I studied management both in terms of its approach in Romania and the international approach. Over the years of study, I learned knowledge in this field. I also acquired skills in economics and management. Principal subjects: - Organisation Management, Projects, Procurement; - Investment management ; - Economics; - Finance ; - Public Policy; - Stationery; - Statistics; - Marketing,
The subjects included in the curricula are aimed at: Allow students gather general knowledge in the public administration field, with special focus on administrative, economic and juridical sciences. Train and enhance students skills to become carrer public and private servants, capable of integrating themselves in public and private administration institutions and authorities, thus satisfying a real demands of higher education specialists in this field. Enhancing an antreprenorial vision in the public and private affairs filed. The bachelor degree curricula is aimed at developing the economic, managerial and juridical dimension of students education, by enhancing the abilities of future public servants and managers to coordinate the changes generated by the reform process and to manage public and private institutions`interest in accordance with citizens` and business environment expectations. I studied management both in terms of its approach in Romania and the international approach. Over the years of study, I learned knowledge in this field. I also acquired skills in economics and management. Principal subjects: - Organisation Management, Projects, Procurement; - Investment management ; - Economics; - Finance ; - Public Policy; - Stationery; - Statistics; -Marketing,