EXECUTIVE ASSISTANT
ATLANTIC
Total years of experience :13 years, 5 Months
COLLEGE OF THE NORTH
QATAR
GENERAL FUNCTION: Reporting to the General Manager and has direct responsibility for
carrying out the administrative management and technical duties of the office.
• Serve as primary contact information source on GM’s activities and responds to
internal and external inquiries about sales operations and personnel
• Facilitate and coordinate details regarding special requests, special events,
communication of information and arrangements for presentations; coordinate and
assist in developing plans for new ventures as they relate to or are initiated by those
that report to the GM
• Coordinate and direct administrative support functions and implement policies and
procedures for production of documents, workflow, filing, ordering of supplies, and
record maintenance
• Sets up, handle, and maintain sensitive files, including financial and personnel records
and classified materials for which knowledge of security procedure is required
• Coordinate travel plans and accommodations for the GM, senior management,
visitors, and representatives from other countries
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• Approves or delegates approval of, purchase requisitions, travel authorizations and
vouchers, requests for payment, etc. Oversees record-keeping and billing database of
office budgets and expenditures
General Function: Reporting to the Managing Director, support the day to day needs of Al
Rayan Investment (ARI), Real Estate (RE) and Asset Management (AM) Group
• Assist the MDs to ensure Qatar Financial Centre (QFC) regulatory requirements are
adhered to by all members of the team and all transactions are compliant with QFC
regulations
• Prepare presentations, internal and external communications as required by the MDs
and the team
• Manage the MDs database of contacts, appointments, and business trip arrangements
• Ensure team’s expenses and ARI expenses are adequately prepared and processed
through the various internal departments.
Responsible for the achievement of sales targets through the individual and corporate
schemes and identifying suitable financing options to meet potential customer’s
needs; responsible for coordinating corporate road shows, explaining various products
and services of the bank; involve in prospecting and signing-up new corporate
relationships to grow the channel as a continuing source of quality Personal Financial
Services (PFS) business.
Coordinate with various business units to ensure quick and appropriate actions are
taken on customers’ concerns; responsible in promoting customer loyalty by
anticipating client needs and proactively offering solutions and assistance, and seeing
to the timely completion of non-routine requests and resolution of complaints;
monitor all complaints received in the customer feedback system and ensures that
these are addressed within the required turnaround time; conduct quality checks on
existing processes and spiels to ensure that areas for improvement are addressed
through coaching and refresher courses.
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