Personal Assistant To Ceo/Chairman
Tabco Emirates LLC
مجموع سنوات الخبرة :7 years, 0 أشهر
Maintaining office systems, including data management and filing
Review, proof-read and edit documents prior to the management’s signature
Screening phone calls, enquiries and requests and handling appropriately
Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
Liaising with clients, suppliers and other staff
Perform other relevant duties as and when assigned
Safely transported associates to scheduled business appointments and social functions
Transport a range of services to assigned venues in timely and courteous manner to all internal and external customers.
Customer Support Representative
SHOV - Subic
Subic Bay, Philippines
December 10, 2012 - February 25, 2014
• Deliver service and support to end-users via remote connection or over the Internet
• Interact with customers to provide information in response to inquiries and concerns about products and services
• Effectively communicates and solves technical issues
• Passion for learning and sharing knowledge and troubleshooting
• Ability to communicate and make appropriate decisions in a concise manner
• Intelligent and highly motivated with a high-level of patience
• Redirect problems to appropriate resource
Deliver service and support to end-users via remote connection or over the Internet.
Interact with customers to provide information in response to inquiries and concerns about products and services.
Effectively communicates and solves technical issues.
Administrative Assistant
Sourcecorp, Phils. Inc.
Subic Bay, Philippines
March 15, 2010 - November 25, 2012
• Manage variety of administrative and clerical functions.
• Work independently with little or no direct supervision.
• Answer phones and direct incoming calls.
• Process and distribute emails.
• Proficient in managing documents.
• Filing corporate documents, records, and reports.
Prepares source data for computer entry by compiling sorting information.
Responsible for monitoring and maintaining quality and compliance targets.
Reporting discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters customer and account data by inputting alphabetic and numeric inform¬ation on keyboard or optical scanner according to screen format.
Quality Assurance - Failure Analysis Engineer
Sanyo Denki Phils Inc
Subic Bay, Philippines
April 25, 2009 - March 10, 2010
• Responsible for monitoring and maintaining quality and compliance targets
• Monitoring and auditing of products to ensure high standards of quality
• Ensuring products comply with legislation and quality assurance codes
• Provide weekly and monthly reports to senior managers on performance
• Keeping quality documentation up to date
SPECIAL SKILLS
Able to use MS Office programs such as Word, PowerPoint and Excel.
Ability to plan, organize and prioritize work load.
Excellent communication skills in written and verbal both.
Ability to drive various kinds of vehicles.
Issue receipts, refunds, credits, or change due to customers.
Answer customers' questions, and provide information on procedures or policies.
Assist customers by providing information and resolving their complaints.
Greet customers entering establishments.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Calculate total payments received during a time period, and reconcile this with total sales.
College: Bachelor of Science in Electronics and Communications Engineering AMA Computer College - Olongapo Branch 2003-2009