Total Years of Experience: 18 Years, 11 Months
January 2018
To October 2022
Clinic Administration Specialist - Procurement, Admin & Operations
at Al Futtaim Group
Location :
United Arab Emirates - Dubai
KEY HIGHLIGHTS ACROSS ASSIGNMENTS
► Administration & Operations: Provided top of the line Administrative and Clerical Support to the Clinic General Manager:
Acted as a liaison with regulatory agencies, such as DHA, MOH, DM, and ensuring that the business adheres to all UAE Regulations
Coordinated with other Al Futtaim Business Units: AF Logistics for International Shipments, AF Finance for Payment Reconciliations, AF Retails, and AF Internal Audit
Managed Business Credit Card, Petty Cash, Cash Reconciliation of Cash Sales, Office Stationaries and Assisted Finance with Internal and Statutory Audit Requirements, Budgets, Cost Analysis, and Reports
Developed budgets and annual plans to manage facilities as per organizational needs & parameters
► Procurement: Managed all processes related to the planning and buying of goods and services, using SAP, HIS Systems
dentified and evaluated prospective suppliers for the meeting of office/facilities purchase requirements
Achieved cost-effective procurement by establishing strong relationships with vendors and partners, and effective negotiations
Built key relationships with internal and external stakeholders to promote and raise awareness around the brand
Prepared plans for the purchase of equipment, services, and supplies and ensured that Group Procurement Policies are followed
Reviewed, compared, analysed, and approved products and services to be purchased
Maintained and updated supplier information such as qualifications, delivery times, product ranges, etc.
Managed inventories, ascertained receipt of all incoming materials, storage, issue, stock verification & inventory control
Maintained accurate purchase and pricing records and provided inventory count reports to senior management and finance
Supported, revenue growth by aligning customers’ needs, improving response time ensuring quality service & delivery
Outsourced AMC contracts for the maintenance of office building, purchase of office items, and security services
► Administration & Operations: Provided top of the line Administrative and Clerical Support to the Clinic General Manager:
Acted as a liaison with regulatory agencies, such as DHA, MOH, DM, and ensuring that the business adheres to all UAE Regulations
Coordinated with other Al Futtaim Business Units: AF Logistics for International Shipments, AF Finance for Payment Reconciliations, AF Retails, and AF Internal Audit
Managed Business Credit Card, Petty Cash, Cash Reconciliation of Cash Sales, Office Stationaries and Assisted Finance with Internal and Statutory Audit Requirements, Budgets, Cost Analysis, and Reports
Developed budgets and annual plans to manage facilities as per organizational needs & parameters
► Procurement: Managed all processes related to the planning and buying of goods and services, using SAP, HIS Systems
dentified and evaluated prospective suppliers for the meeting of office/facilities purchase requirements
Achieved cost-effective procurement by establishing strong relationships with vendors and partners, and effective negotiations
Built key relationships with internal and external stakeholders to promote and raise awareness around the brand
Prepared plans for the purchase of equipment, services, and supplies and ensured that Group Procurement Policies are followed
Reviewed, compared, analysed, and approved products and services to be purchased
Maintained and updated supplier information such as qualifications, delivery times, product ranges, etc.
Managed inventories, ascertained receipt of all incoming materials, storage, issue, stock verification & inventory control
Maintained accurate purchase and pricing records and provided inventory count reports to senior management and finance
Supported, revenue growth by aligning customers’ needs, improving response time ensuring quality service & delivery
Outsourced AMC contracts for the maintenance of office building, purchase of office items, and security services
May 2015
To May 2017
Clinic & Training Centre Assistant Manager
at Vilafortuny Laser Centre
Location :
United Arab Emirates - Dubai
Vilafortuny Laser Centre educates healthcare sector practitioners on laser use via in-house training centre and caters for other courses in the dental and dental technician profession from top-notch practitioners in the world. The Training Centre is designed to conduct single or multiple days courses and it can be customized to fit any kind of training needs and requirements. It accommodates up to 24 participants per session. Around 50 courses take place yearly with approximately 1200 professional trained per year.
Responsibilities
• Developed and executed training and education yearly calendar.
• Supervised in collaboration with local authorities and speakers all course content and materials (DHA, KHDA).
• Oversaw the coordination of all the courses logistic including contract negotiation for hotel, restaurant, transfers, decorations, and technical support.
• Developed and maintained relationships with catering company; hotel; and other vendors according to event needs, preferences, and budgets.
• Developed policies and procedures that ensure the smooth and professional operation of the Training Center.
• Maintained event planning reference guide, ensuring best practice adherence and year-to- year continuity/consistency.
• Supervised staff responsible for training coordination activities.
Responsibilities
• Developed and executed training and education yearly calendar.
• Supervised in collaboration with local authorities and speakers all course content and materials (DHA, KHDA).
• Oversaw the coordination of all the courses logistic including contract negotiation for hotel, restaurant, transfers, decorations, and technical support.
• Developed and maintained relationships with catering company; hotel; and other vendors according to event needs, preferences, and budgets.
• Developed policies and procedures that ensure the smooth and professional operation of the Training Center.
• Maintained event planning reference guide, ensuring best practice adherence and year-to- year continuity/consistency.
• Supervised staff responsible for training coordination activities.
December 2013
To May 2015
Administration & Customer Service Supervisor
at United Medical Center
Location :
United Arab Emirates - Dubai
► Oversaw daily administrative operations, monitored expenses, and suggested cost-effective alternatives
► Proactively developed and implemented effective policies for all operational procedures
► Liaised with the Dubai Health Authority (DHA), and Ministry of Health (MOH), and stayed up-to-date with Healthcare Regulations
► Proactively developed and implemented effective policies for all operational procedures
► Liaised with the Dubai Health Authority (DHA), and Ministry of Health (MOH), and stayed up-to-date with Healthcare Regulations
June 2011
To December 2013
Administration & HR Generalist
at Tejari
Location :
United Arab Emirates - Dubai
► HR / Team Management: Supporting key HR initiatives including workforce planning, sourcing, talent management, employee engagement, payroll and performance management
Worked with the top management team to gather resource requirements, and deliver on the quarterly recruitment plan
Manage the entire recruitment process from the creation of job descriptions, and interview scheduling to finding the right team member
Coordinated visa processing, on-boarding and training sessions, in coordination with external and internal stakeholders
Prepared and presented various MIS Reports / Dashboards to assist sr. management in critical decision-making
Early Career:
Jun 2010 - Jun 2011: CCC Parex, Dubai || Marketing & Sales Executive
Dec 2008 - May 2010: Vilafortuny Laser Centre, Dubai || Head Receptionist
May 2005 - Nov 2008: Zara Home, Azadea Group, Dubai || Cashier/Assistant Shop Manager
Worked with the top management team to gather resource requirements, and deliver on the quarterly recruitment plan
Manage the entire recruitment process from the creation of job descriptions, and interview scheduling to finding the right team member
Coordinated visa processing, on-boarding and training sessions, in coordination with external and internal stakeholders
Prepared and presented various MIS Reports / Dashboards to assist sr. management in critical decision-making
Early Career:
Jun 2010 - Jun 2011: CCC Parex, Dubai || Marketing & Sales Executive
Dec 2008 - May 2010: Vilafortuny Laser Centre, Dubai || Head Receptionist
May 2005 - Nov 2008: Zara Home, Azadea Group, Dubai || Cashier/Assistant Shop Manager
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