Excess Baggage Cashier
National Aviation Services
Total years of experience :23 years, 5 Months
To carry out a variety of cash handling and clerical accounting functions such as receiving, disbursing and replenishing cash. Proper control and maintenance of excess baggage tickets and filing of necessary documents of account settlement, record purposes.
•Controls stocks of excess baggage tickets, Universal credit card charge forms and courier manifest received form NAS finance or from customer airlines.
•Collect the applicable charges from the passenger in the form of cash or credit card and issue customer airlines excess baggage tickets coupon for station to be retained and passengers receipt to be handed over to passenger.
•Prepare balance statement of customer airline excess baggage tickets utilized or retained and cash voucher in safe with supporting documents.
•Responsible to comply with the applicable laws, regulations and procedures of NAS and their customers.
•Prepare a daily sales report and send to finance department.
World Duty Free
Confectionary/Beverage/tobacco/Perfumery
Job Description:
•Maintain the high level of customer service according to the standard operating procedure of the company.
•Served as a senior staff taking care of everyday foods department order from warehouse to shop.
•Responsible for the tidiness and organization in food department including the proper display of merchandise according to the plan-o-gram.
•Visible and acts in all the business dealing with all types of customers in shop floor.
•Gained enough product knowledge, feature, specification, uses and other pertinent product information to answer every customer inquiry.
•Coordinate to product manager regarding all changes and promotional activities in shop.
•Knowledgeable in customer service. Flexible at all times.
Assist the store manager in generating reports on daily, weekly, monthly basis.
•Receive retail adjustment from buying divisions and inform all concern regarding price adjustment. Responsible in all inventories.
•Communicate with the buying divisions regarding product errors such as ( wrong price, wrong description, wrong PLU code)
•Highlight all in-store promotion and other activities to the customers.
•Maintain complete shelf tag specially promotion product, Stock adjustment entry and confirmations.
•Responsible for all inter-store transfer and confirmation. Inputting warehouse and supplier damages and returns.
•Point contact to IT support divisions in all system problems/issues.
•Maintaining at least 99.5% standard operating procedure scanning percentage.
•Strictly monitoring and to insure the correct price of the merchandise. Prepares short and over delivery tracking report on weekly basis.
Welcoming the customers, Showing them to their seat and providing them with menus.
•Taking customer’s orders and serving drinks and food.
•Takes all necessary and reasonable safety precaution to protect customer, equipment, materials and people at work.
•The majority work cooperatively as they assist co-workers throughout busy times to improved workflow and customer service.
•Pleasant interaction with guest and always ready to serve.
•Maintaining hygiene and cleanliness standard in the outlet.
Retail Shop/Black and Decker Philippines
Job Description:
•Attentive in all kinds of customer, Be aware in monthly target.
•Discuss procedural and transactional processing of B.O (bad order)
•Communicate with the assign superior regarding product error such as ( wrong deliver, Short report and over delivery)
•Gained enough product knowledge, feature, specification, uses and other pertinent product information to answer every customer inquiry. A very good customer service by helping them during their shopping.
Prepare all orders from the front area (chicken and Spaghetti)
•Prepare all necessary back up for the next shift.
•Monitoring all shelf life of the product.
•Follow the FIFO system and always clean your area before and after your work.
•Takes all necessary and reasonable safety precaution to protect customer, equipment, materials and people at work.
Responsible to give an instruction for everyday task for all frontline staff regarding the new promotion of the store.
•Be aware for the lapse time of the product.
•Maintain the entire product in good quality and fresh.
•Monitoring all running low products from the front line.
•Provide a good and high customer service.