Crystal Coelho, Audi Marketing Executive

Crystal Coelho

Audi Marketing Executive

Al Nabooda Automobiles

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Marketing
Experience
15 years, 10 Months

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Work Experience

Total years of experience :15 years, 10 Months

Audi Marketing Executive at Al Nabooda Automobiles
  • United Arab Emirates - Dubai
  • My current job since July 2017

• Devise initiatives that will assist in the retention of an existing customer base and generate new sales enquiries for the sales team
• Prepare, manage and deliver against the principle marketing plan detailing all activity
• Organize and manage off-site / on-site events, booking of space, exhibition units and livery on vehicles etc.
• Conduct mystery shopping against competitors to identify pricing policy and provide information to the General Manager in support of pricing strategy.
• Organize off -site product placement - initial contact, organizing materials needed, manning the stand if required and ensure that all enquiries are followed up with by sales executives.
• Ensure that customer database is accurate and conduct customer surveys to identify customer demographic to produce targeted campaigns.
• Negotiate advertisement rates with local publications and booking spaces, issue press releases to local publications and maximize exposure with minimum spend.
• Ensure company website is kept relevant and up-to-date.

Business Development Administrator at Azizi Developments
  • United Arab Emirates - Dubai
  • November 2016 to February 2017

• Monitors external business environment of the organization.
• Responsible for handling all media related requests from various Azizi departments
• Coordinate with the procurement department for any promotional merchandise requests
• Prepares reports and presentations as required by the Business Development Director
• Assist the Business Development Director in monitoring the activities of the competition
• Assist in undertaking market research and surveys.
• Assist the Business Development Director in reviewing the effectiveness of marketing activities
• Plans and implements events and other activities
• Coordinate and support the community relationship and investment (e.g. donations, volunteerism, community events, open houses, sponsorship, etc) activities of CR and PR consultants as required.
• Coordinates all the media and other public relations activities with the outsourced PR agency.
• coordinate and measure the effectiveness of the local Community Relations (engagement) program and activities

Audi Sales Administrator at Al Nabooda Automobiles
  • United Arab Emirates - Dubai
  • November 2014 to October 2016

Provide professional and accurate administrative support to the sales team such as filing, printing, compiling and reporting
 Experience with working on Autoline.
 Researches, plans, organizes and conducts training programs, seminars and conferences for supervisory, technical and sales personnel
 Liaise with Audi Volkswagen Middle East regarding customer requests etc.
 Update weekly/monthly sales reports on AVME portal.
 Create CSS reports for management.
 Coordinate with sales consultant, centralize all orders, check that cars due for delivery go through the PDI process and are ready for customer pick up.
 Assist in inspecting cars when received from logistics to ensure that there is no damage and all relevant documentation is with each vehicle.
 Update current and aging stock & sales reporting on regular basis
 Manage retail and fleet stock for various branches.
 Ensure that the correct documentation is kept with each demonstration vehicle.
 Check that customers have provided driving license and all documentation has been completed prior to every test drive.
 Prepare internal reports for Demo and Service Loan Cars.
 handle invoicing including margin checks for retail & corporate customers
 Maintain payment records, monitor transactions and maintain filing system

Group editor and archived - Images at ITP Publishing
  • United Arab Emirates - Dubai
  • February 2014 to April 2014
Logistics Officer and Purchasing Administrator at smit lamnalco
  • United Arab Emirates - Dubai
  • July 2012 to August 2013

• Manage logistics operations including all logistics assets in order to ensure timely and cost-effective delivery of Sea and Air freight • Co-ordinate and provide logistics support to ongoing air, land, sea or rail operations in the area • Identify, mobilize resources, implement and report on special logistic operations • Ensure that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are maintained • Support logistics staff in other offices • Sourcing. Evaluation and maintenance of approved suppliers and performances of clearing and shipping agents • Ensure effective and timely delivery of approval local/international purchase orders to suppliers. • Coordinate purchasing, shipping and clearance of imports and exports. • Evaluate all quotations to ensure that the company procures quality items at the best price • Determines, reviews, and consolidates budget requirements • Establishes policies and procedures • Reviews budget requirements of logistics activities and directs consolidation of • logistic budget. • Perform other related duties and assignments

Operations and Technical Support at smit lamnalco
  • United Arab Emirates - Dubai
  • October 2011 to February 2012

• Responsible for providing administrative support
• Liaise with other departments e.g. Purchasing, SHE-Q (Safety, Health, Environment and Quality Dept.) to obtain timely support for the programs
• Other shipping administration duties, arranging courier and ad-hoc office administration
• Handles and maintains records
• Logging all purchases into the centralized purchasing system for proper tracking and classification
• Maintains a large database of vendors and contacts within the industry
• Records or files copy of orders received
• Assist and support departments in the preparation of risk assessments
• Assists in maintaining a register of First Aiders and ensure the adequate provision of first-aid and welfare facilities
• Assists in reviewing Health, Safety and Environment Policy Statements
• Maintaining spreadsheet of completed competency assessments
• Assist with the preparation and submittal of weekly and monthly reports

Events/Projects coordinator & Marketing Executive at Freelancer
  • United Arab Emirates - Dubai
  • December 2008 to October 2011

• Manages specific interfaces for facilities or space, identifies most appropriate room configurations and seating arrangements • Manages technology interface such as equipment, testing, timing • Manages catering selection and execution • Manages scheduling and logistics for participants, as well as faculty or presenters • Manages vendor relationships such as design, hotel, catering, travel • Recommends, designs and manages social events and offsite team activities

Events Coordinator - Senior Sales & marketing Assistant at ITP Publishing
  • United Arab Emirates - Dubai
  • January 2008 to August 2008

• Looking after events that are running and monitoring trends of Cancellations, registrations & incoming queries.
• Collecting data & conduct market research for forthcoming events.
• Working with sponsors, media, exhibitors, suppliers and the team during the build-up to the event and during the event itself, to ensure the quality delivery of sponsor / exhibitor / media partner / patron benefits.
• General marketing administration.
• Ensuring conference agenda is updated regularly to reflect correct details regarding speakers.
• Updating internal marketing campaigns in Control Sheet.
• Supporting Event Management and other functions when required.
• Leasing with vendors for production of conferences and budgets approvals.
• Work with both Marketing & Sales Department to ensure timely and accurate campaign information is given including leads & current event information.
• To ensure the delivery of successful events according to approved budgets and deadlines by:
• Controlling the development of the conference agenda and topics, and identifying and securing key speakers.
• Assists with Event Management, including stage & exhibition set-up & AV Requirements
• Ensure that all event management details are conveyed to suppliers and the hotel and that they are correctly executed.

Events Coordinator and Telesales at Olive Tree Events
  • United Arab Emirates - Dubai
  • December 2006 to December 2007

• Handling briefing of all clients.
• Making presentations and pitching ideas to the client.
• Responsible for various facets of the event such as venue, lights, sound, décor, Disc Jockey, set-up, permissions.
• Complete handling of payments to be made to suppliers.
• Coordinating events.
• Preparing Purchase Orders.
• Handling costing of events.
• Coordinating with Travels agents for bookings of staff and duty travel for events.
• Doing tie-ups for events.
• A major part of my responsibility was to organize events, promotion, exhibitions, and launches.

Senior Administration Executive at Humaid Bin Drai Enterprises
  • United Arab Emirates - Dubai
  • September 2006 to December 2006

• Attending to all telephone calls to the CEO.
• Coordination of the different sales teams and their clients.
• Filing all necessary documents.
• Corresponding through email.
• Arranging for meetings and interviews for the CEO and all other Administrative duties.

Education

Bachelor's degree, Marketing
  • at American Global International University
  • August 2005

Graduated with Honors, on a GPA of 3.75

Specialties & Skills

Hotel Site Selection
Travel Logistics
Administration
Team Management
Word Of Mouth Marketing
Completed course of MS Word
Ms Office

Languages

English
Expert
Arabic
Beginner
Hindi
Expert

Hobbies

  • Reading, Music