Head Of IT
SudairPharma
Total years of experience :13 years, 8 Months
• Project Management of various infrastructure/application projects to ensure outcomes, timing, budget, and other associated objectives are met following best practices.
• Staff leadership, and management of project team members, plus performing administrative tasks such as preparing estimates, scheduling meetings, etc.
• Responsible for leading the operation team and any change requests, improvements, and future plans of the main projects SAP CRM (C4C), E-commerce projects.
• Assist in the establishment and maintenance of a forward infrastructure projects program for effective budget and resource planning, aligning with both internal and external expectations.
• Monitor progress of projects to ensure that milestones and performance indicators are met, including preparation of project progress and evaluation reports.
• Assist in the key stakeholder consultation undertaken for the delivery of infrastructure projects and forward programs including the preparation of responses to infrastructure project related correspondence and inquiries.
• Making sure that requirement gathering sessions are conducted in accordance to defined scope of work and defining the milestone of deliverables.
• Researching information as required / Research and evaluate technology options and weigh the cost.
Misk Fellowship program aims at providing fellows with modern skills and practices in the
fields of engineering, entrepreneurship, business management, and information
technology as well as offering specialized training enabling them to apply their
acquired knowledge effectively.
A 15-week program providing Intensive learning experiences and placement
opportunities in Silicon Valley.
This program is rigorous and designed to promote creativity, innovation, leadership, and
teamwork.
• Worked as a business development consultant.
• Worked as an Investor assistant.
• Supervise operation team members & works with them to managing technical, functional support & provide the training for the sales team.
• Participation in implementing MiRA System .
• MiRA & SFO (POS Systems) Application Administrator.
• Handling the operation of the Sales team.
• Consults & Meeting with Sales Managers to discuss their requirement for POS systems.
• Provides guidance and training.
• Participation in some IT projects.
• Knowledge of using SAP functions such as (create Capex, PO & GR…).
• Troubleshooting network, servers & computer issues.
• Responsible to provide support to the far end users.
• New accounts set-up and active directory administration.
• Responsible for procurement of IT related accessories and systems.
• administration of Engine ServiceDesk site.
• IT Asset Management.
• Infrastructure Monitoring.
• Managing Share Folders on the servers & cloud on Office 365.
• Administration of servers & networks.
• Participation in implementing office 365.
• Vendor evaluation, recommendation and negotiations.
• Prepare some documents necessary for the follow-up of Projects activity such as (reports, invoicing planning…).
...
• Full Helpdesk support.
• Design networks.
• Configure the switch & router.
• Coordinate IT meeting.
Helpdesk
Make and Manage the networks
Troubleshooting
Activities and societies: Co-Researcher (Professor and Researcher Assistant) with 2 Dr's Member in the Artificial Intelligence Club Participated as Trainer in CS facility, has been provided some workshops such as (ML and Weka) Published 3 articles (2 in local conferences, and 1 in an international journal) Some core courses: ML, AI, AdvDBM, SWEnf, AdvNet, DataMining, and Big data
.
Diploma Computer Technical Support College of Communication and Information Technology in Jeddah Other Qualifications * CCNA (Cisco Certified Network Associate) * IT (Information Technology)