Daisy Ingonga, Head Of HR

Daisy Ingonga

Head Of HR

X- Architects

Location
United Arab Emirates
Education
Higher diploma, HUMAN RESOURCE MANAGEMENT
Experience
19 years, 4 Months

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Work Experience

Total years of experience :19 years, 4 Months

Head Of HR at X- Architects
  • United Arab Emirates - Dubai
  • My current job since May 2022

• Collaborating with the senior leadership team to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
• Leading the delivery of a seamless recruitment process to the studio while driving the studio’s agenda of retention and diversity
• Planning, leading, developing and implementing policies, procedures and other relevant initiatives to support the studios human resource compliance and strategy needs.
• Overseeing the administration of human resource programs including, but not limited to, compensation, benefits, and leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, and morale, occupational health and safety, and training and development.
• Monitoring and ensuring the studio’s compliance with employment laws and regulations, and recommended best practices, reviewing policies and practices to maintain compliance.
• Developing and implementing departmental budget.
• Conduct HR Audits - systematic comparison of human resources practices with policy and legal requirements. This is based on ISO, Legal and corporate policy requirements.
• Overseeing the Administration of work permits and immigration procedures in compliance with the UAE regulations for both new and existing employees.

Group Human Resources Manager at Technical Supplies & Services CO. LLC
  • United Arab Emirates - Dubai
  • August 2017 to April 2021

• Leading the HR Department covering all aspects on People management and HR Services. Strategic partnership with executive leadership to diagnose human resource implications of the organization’s strategy and formulate corresponding human capital solutions to facilitate achievement of business goals.
• Design, Develop, and Implement Corporate People Practices Manual & Corporate Staff Handbook and Standardize HR Policies via a new People Practices Manual. Establish and implement SOPs for people practices.
• Manpower planning & Budgeting: HR Department Budgeting, People Analytics, Group Manpower Planning.
• Recruitment &Talent Management - continuously work on existing recruitment procedures and develop efficient processes to improve quality of candidate selection and produce retention results that improve business efficiencies and recruiting costs. Create job descriptions, conduct job analysis. Created performance management metrics.
• Skill Matrix & Mapping: define the skills required for all positions and levels across various departments. Mapped current skills against required skills and scheduled organization wide learning programs to upgrade the skill level.
• Training & Development - Assess and identify top training priorities for the company thus providing opportunities to leverage needs and reduce costs. Oversee all aspects of budgeting, planning, and implementing training initiatives across the group. Direct the strategic framework for training, performance management, talent planning and assessments.
• Organization Development - Involved in planning, organizational business strategies and implementing change management including organization restructuring and companywide reduction initiatives, implemented out-placement plans and focused on building up the morale remaining employees after the company downsized.
• Conduct HR Audits - systematic comparison of human resources practices with policy and legal requirements. This is based on ISO, Legal and corporate policy requirements.
• HRMS - Work with the IT team to improve the inhouse developed HR Module. Map the HR & Business Processes and develop roll-out plan and ensure continuous improvement.
• Corporate HSE: Observe HSE regulations, encourage safe working practices, mitigate risk and hazards. Conduct monthly HSE Meetings/Trainings.

Group Assistant HR Manager at Technical Supplies & Services LLC
  • United Arab Emirates - Sharjah
  • October 2015 to July 2017

• Oversee all functions of HR, including statutory compliance, employee relations, performance management, recruiting, benefits, and training and development.
• Partnering with leadership to implement and navigate best practices in change management. Develop and own the delivery of the strategic HR plan for the business, ensuring consistency to achieve business goals.
• Establish and maintain appropriate systems for identifying, planning, delivering, and measuring training and development, including managing the budget.
• Identify gaps and design comprehensive HR solutions in the form of policies, best practices, and systems which provide human resource strategic leadership, direction, and support for the business.
• Implement and oversee the recruitment process organization-wide, ensuring managers are thoroughly trained on best practices and job descriptions are updated for all positions.
• Overseeing the Administration of work permits and immigration procedures in compliance with the UAE regulations for both new and existing employees.
• HR and Administration ISO in-charge
• Support and develop line managers in driving a performance culture through coaching, facilitating talent assessments and succession planning meetings.
• Ensure compensation, benefits, salary administration and job classification structures are in line with Group’s policy and determine if and where pay adjustments should be made.
• Point of Contact with various departments of the organization to promote cross-functional collaboration by addressing the HR necessities.
• Managing the Medical and Occupational Insurance - sourcing and administration
• Overall responsibility for the Occupational Safety function, covering Safety training, emergency response and development and implementation of the safety policies in compliance with the government regulations.
• Manage the annual employee recreational calendar.
• Manage the administration on the company accommodation covering room allocation, housekeeping, and all other related functions.

Human Resources Officer at technical supplies & services co. (tssc)
  • United Arab Emirates - Sharjah
  • May 2011 to September 2015

• Recruitment - Fully in charge of the recruitment cycle; Manpower Planning, Job Analysis, Preparation of Job Descriptions. Sourcing, Interviewing, Selection and preparing of all recruitment documents.
• On boarding and induction -Together with the line managers, preparation probationary period training plans, selecting and training the ‘buddies’ for the new employees. Carrying out the orientation process. Coordination of classroom trainings during the probation period is any and monitoring the employee’s progress during probation and eventually supporting the managers in the probationary period evaluation.
• Learning and development -Carry out the training needs analysis, research on training programs. Sourcing facilitators/trainers internally and externally. Preparation of material for training and delivering trainings. Coordination of all training events. Evaluation of training effectiveness. In tandem with the line managers and employees, working on development and training plans basing on the employees’ and the organization’s needs
• Performance management - in coordination with the line managers, ensure that all employees’ performance is evaluated annually, viable objectives are set and training needs, talents and development opportunities are identified. Do the analysis of the data from the performance appraisals.
• Business Consultant - Provide support, information and advice to managers to help them make viable business decisions from the HR perspective.
• Employee relations - resolution of disciplinary cases in accordance to the law and company policies. Leave Management. Preparation of documents required for banks, government agencies etc. to enable the employees to access different services and products. Plan and Coordinate recreational activities for employees, research on insurance policies and application/renewal of medical insurance. Take care of medical and health related problems and General employee counseling.
• Information management and communication - ensuring that all employee records are maintained in an orderly and confidential manner. Inputting accurate data in the HR software, generating reports when requested. Preparing and updating of all Job Descriptions in the Company. Preparation of communication from HR. Point of contact with external HR clients e.g. Banks, insurance brokers, labor suppliers, travel agencies.
• Policy development and implementation - work the HRM in designing and or revision of policies and procedures and also be part of the implementation by communication, strategy planning and training
• HR Audit- As the HR ISO Representative ensure that all documents are available and presentable for auditing

Assistant HR Administrator at Green Point Business Solutions LLC
  • United Arab Emirates - Ajman
  • October 2010 to May 2011

• Coordinating activities, information meetings, and various training programs.
• Assisting in Employee evaluation and Performance Management
• Providing administrative support in the preparation of correspondence, reports, schedules, confidential materials and various employee issues.
• Assisting in Payroll and attendance administration using Oracle
• Maintaining filing system, both paper and computer.
• Participating in strategic planning and budgeting of activities that meet and support company’s objectives.
• Assisting the HR Officer with the recruitment, interviewing, and selection processes and sending appropriate correspondence to all applicants
• Providing administrative support to the department.
• Planning and assisting conducting monthly new hire orientation programs.
• Supporting the department implementing training and development programs to ensure optimal company-wide performance.
• Maintaining a daily log of important information.

HR Research Officer and program designer at Human Resource Management Implementation Center
  • Kenya
  • September 2008 to September 2010

My main role was to do research on international HR trends and practices and see how they can be incorporated in Kenyan work places and develop training programs for HR practitioners and other interested professionals.
I also wrote papers and articles to be used in the company for training and reference.

HUMAN RESOURCE & TRAINING OFFICER at POWER TECHNICS LIMITED KENYA
  • Kenya
  • March 2006 to September 2008

• Coordinating and conducting employment interviews and Induction
• Generation of all HR related documents and communication.
• Preparing and coordinating internship schedules and Coordinating factory educational tours/visits
• Coordinating with government agencies for employees statutory registrations
• Assist in performance management
• Preparing annual training schedules, delivering trainings and assessing training programs
• Employee leave and travel Administration
• Payroll Administration and Time and Attendance management using the HRIS in place
• Employee’s data management both had and soft copies
• Employee Insurance
• General HR Administrative duties

Intern at POWER TECHNICS LIMITED KENYA
  • Kenya
  • February 2005 to February 2006

 Receiving and sorting of all job applications
 Preparing housekeeping schedules and supervising the same.
 Issued stationery and cleaning materials and purchasing of the same
 Assist in preparation of the payroll by calculation of overtime and absent hours for employees.
 Maintaining employees’ personal files
 Processing Leave requests and updating the Leave database
 General administration tasks in the office

Administrative Assistant at Little Lambs Children's Centre
  • Kenya
  • January 2004 to January 2005

 Purchasing and stock keeping
 Coordinating transport for the students
 Assisting in receiving cash
 Making payments
 Filing accounts and administration documents
 Maintaining a database on employee attendance

Education

Higher diploma, HUMAN RESOURCE MANAGEMENT
  • at COLLEGE OF HUMAN RESOURCE MANAGEMENT - KENYA
  • July 2008

DIPLOMA IN PERSONNEL MANAGEMENT WITH A CREDIT ONE YEAR INTERNSHIP AT POWER TECHNICS LTD, KENYA

High school or equivalent, General Education
  • at Lugulu Girls' High School
  • November 2003

Final Exam by Kenya National Exam Council for the The Kenya Certificate of Secondary Education

High school or equivalent, General Education
  • at Mukumu Girls' Primary School
  • November 1999

Final exam by the Kenya National Exam Council for the Kenya Certificate of Primary Education

Specialties & Skills

Employee Relations
General HR Administration
Employee Evaluation
Recruitment
Perfomance Management
MS WORD
RESEARCH AND REPORT WRITTING
MS POWERPOINT
FORMS AND DOCUMENTS DESIGN
MS EXCEL
DOCUMENTS ORGAINIZING AND FILLING
MS ACCESS
MemorySoft HRIS
TapsCom HRIS
negotiation
performance appraisal
workforce planning
payroll
succession planning
performance management
operational hr
hr transformation
organizational development
operation
planning
orientation
problem solving

Social Profiles

Personal Website
Personal Website
unlimited-lifestyle.net

Languages

English
Expert
Swahili
Expert

Memberships

Institute of Human Resource Management (Kenya)
  • Member
  • August 2006

Training and Certifications

Internal Auditor ISO 9001:2008 (Training)
Training Institute:
Vincote
Date Attended:
March 2014
Duration:
8 hours
Changes in UAE Labour Laws Training (Training)
Training Institute:
Eminent Training
Date Attended:
June 2016
Duration:
8 hours
UAE LABOUR LAWS ADMINISTRATION (Certificate)
Date Attended:
March 2012
Valid Until:
March 2012