دلال الحاج

Manage the conferences activities and this includes: Events Planning & Management
Arrange travels (arrange booking of flights, hotels, cars directly or with travel agencies)
follow-up correspondence with manager
Managing all office daily activities and ensure healthy workflow for the management office.

Export, import and cargo
Ensure follow-up and tracking on all correspondence
Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
Meet and greet clients and visitors
Maintain hard copy and electronic filing system
Setup and coordinate meetings and conferences
Create, transcribe, and distribute meeting agendas and minutes
Receive staff weekly working plans and schedules
Setup staff travels arrangements
Work with unites supervisors to resolve labor relation issues
Develop and recommend operating policy and procedural improvements

• OFFICE MANAGER, Commercial Correspondence with Al Jehad Trading Company - Amman.
- From May 2008 - till now.
My duties with them are: * Export, import and cargo
* Ensure follow-up and tracking on all correspondence.
* Develop and recommend operating policy and procedural improvements
* Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
* Meet and greet clients and visitors.
* Maintain hard copy and electronic filing system.
* Setup and coordinate meetings and conferences.
* Create, transcribe, and distribute meeting agendas and minutes.
* Receive staff weekly working plans and schedules.
* Setup staff travels arrangements.
* Setup accommodation and entertainment arrangements for company staff.
* Create company strategic training and organizational development plan to meet personal, professional, and organizational needs of company employees.
* Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications.
* Work with unites supervisors to resolve labor relation issues.
* Provide advice, assistance and follow-up on company policies, procedures, and documentation.
* Coordinate the resolution of specific policy-related and procedural problems and inquiries.
* Develop and recommend operating policy and procedural improvements.