sales officer
Business Systematic
Total years of experience :17 years, 5 Months
Source and work customer referrals.
Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed.
Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options.
Promote specific products as directed by upper management.
Inform leads and customers of current promotions and discounts.
Maintain positive business and customer relationships in the effort to extend customer lifetime value.
Develop strategies for more effective sales, both individually and as part of a team.
Track all appointments, sales, complaints, status reports, etc. Thoroughly for manager review.
Self-improve continuously by way of experience and manager feedback.
Assist the client in selecting the appropriate insurance provider or policy
Collaborate with colleagues and team members
Use excellent time management and negotiation skills while conducting workshops or working with clients
Monitor all policies and assist to make all required changes to same and ensure achievement of all sales objectives.
Provide required assistance to all inbound call centre and resolve all customer queries for product coverage and policies.
Prepare and present quotes for various customers regarding products and administer all general liability claims.
Confer with clients to obtain and provide information when claims are made on a policy.
maintain and develop relationships with existing customers in person and via telephone calls and emails
- ADVISE CUSTOMERS ON LATEST PRODUCTS.
- PROVIDE EXCELLENT CUSTOMER SERVICE.
- PROCESS TILL TRANSACTION OF STOCK.
- DEAL WITH DELIVERIES & STOCK TRANSEFERS.
- REDUCE STOCK LOSS BY FOLLOWING THE STOCK.
-SELL COSMETICS & HELP CUSTOMERS TO CHOOSE THE RIGHT BEAUTY
PRODUCTS TO MAKE THE MOST OF THEIR PERSONAL APPEARANCE.
-DEMONSTRATING THE USE OF PRODUCTS FOR EXAMPLE BY GIVING FACIALS
OR APPLYING MAKE-UP.
- PROMOTING PARTICULAR PRODUCTS & ADVISING CUSTOMERS ON THE LATEST
PRODUCTS.
- PROVIDE EXCELLENT CUSTOMER SERVICE.